Acquia Cloud

(8)
4.1 out of 5 stars

The Acquia Platform helps businesses transform to meet the ever changing needs of the digital world. Unify your business and technical teams together around one platform that helps you build amazing digital experiences faster.

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Acquia Cloud review by <span>Jeffrey S.</span>
Jeffrey S.
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Mission-critical hosting for Drupal websites...at a BIG price.

What do you like best?

I love the tools Drupal provides, like Dev Desktop to keep your prod and dev sandboxes in place. They're very helpful, and while hard to set up for a new user sometimes, work extremely well once you're up and running. But the reason to use Acquia Cloud is because you have a web application that can't afford to go down or have any Drupal configuration issues. And Acquia Cloud provides that 100%.

What do you dislike?

The price. I mean, come on...$516 for 200GB of storage and up to 1mm pageviews per month. This product is for select clients only, like healthcare, financial, legal and government sites where uptime and security regulations are crucial.

Recommendations to others considering the product

If you're running a Drupal site, and your company lives or dies by security (like HIPAA or SEC regs), this is what you must use. There are a lot of great hosts for Drupal sites, but this is the best. If it makes financial sense for you or your client, I can't recommend it more highly.

What business problems are you solving with the product? What benefits have you realized?

Keeping my hospital clients compliant with HIPAA and making sure they don't have to worry about security or downtime. The extra money is like an insurance policy, and for specific clients, this is the PERFECT product.

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Acquia Cloud review by <span>Jeff E.</span>
Jeff E.
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Solid hosting and support for Drupal projects.

What do you like best?

Acquia's support team is good, and big. Simple words, but important ones. Drupal is a fairly complex application, and their support team knows enough about the application itself to help ferret out the problem when things break. A "vanilla" hosting company wouldn't be able to do that.

What do you dislike?

Because Acquia's hosting is optimized for a particular scale and type of Drupal project, it can be a pain to customize the actual server configuration when it's really needed. Building Drupal projects that rely on other non-PHP components (like, say, a node.js server) means you'll be spinning up your own Amazon instances to handle the other components. It's a drag, but for most sites it isn't a problem.

Recommendations to others considering the product

Better support for non-PHP helper applications. Solr, Redis, Memcached, and other "standard" addons are supported, but the complexity of running "extra" code on Acquia servers can make decoupled sites and complex integrations difficult.

What business problems are you solving with the product? What benefits have you realized?

We're a high-end strategy, design, and development shop. We've got more than a decade of deep experience building big Drupal sites. We need good hosting for our clients, but we absolutely don't want to get into that business ourselves. With the caveats noted above, Acquia's been a good fit for many of them.

What Cloud Platform as a Service (PaaS) solution do you use?

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Acquia Cloud review by G2 Crowd User in Graphic Design
G2 Crowd User in Graphic Design
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Secure multisite Drupal hosting

What do you like best?

Excellent security.

The customer service response times for critical issues has been incredibly helpful and almost every time nearly immediate when requested.

Toolbox of "extras", for example other companies and the tools they have available for Acquia customers to use has been helpful. New Relic is a good example of this.

What do you dislike?

The caching times for our larger multisite have sometimes been an issue without implementing force purging, which has helped some, but not always.

There are at times unclear or incomplete instructions for non-critical support tickets. Being directed to documentation that I have already found on the site, but was not clear enough for me to fix the issues myself is not helpful.

Recommendations to others considering the product

Depending on the needs of your business and frankly the size, Acquia can be a huge reassurance for hosting when things go wrong or support is needed. The Drupal community as a whole is also a great resource. I do not have experience with single site installations on Acquia, but I have heard from colleagues of good experience with that as well and good price points.

What business problems are you solving with the product? What benefits have you realized?

Hosting with a company that is well versed in Drupal - our main platform - has been a huge problem solved for us. Our previous hosting is not knowledgable with the Drupal CMS, so there were times while hosting on our VM on their server we would run into configuration issues that are now a non-issue because Drupal is all Acquia focuses on.

Immediate security updates from Remote Administration has solved any issues as far as security breaches and the window in which the potential for anything to go wrong might.

Acquia Cloud review by <span>Vadym M.</span>
Vadym M.
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Acquia Cloud is a great Drupal hosting for us

What do you like best?

Acquia was working closely with us to find out our needs and provide best solutions. Acquia also provides development environments for building and testing sites. With Acquia UI and API it is possible to solve almost any DevOps problem. Also their support is great.

What do you dislike?

The API commands are often changed and sometimes not working due to that. There are very limited possibilities in installing custom software on the servers.

Recommendations to others considering the product

I highly recommend Acquia as Drupal hosting. Though they also provide an access to the the Content Hub - a content distribution network.

What business problems are you solving with the product? What benefits have you realized?

We have 300 Drupal sites and we use Acquia to host all of them. We get a nice hosting and support for a reasonable amount of money.

Acquia Cloud review by User
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Acquia Cloud Review

What do you like best?

Their customer service is by far one of the best I've ever seen. They are always quick with responding to tickets, honestly within minutes, no matter the priority level.

What do you dislike?

I do think sometimes on rare occasions they can close tickets too fast. We recently had one ticket closed for an issue that wasn't 100% fixed but once we made that problem known it was swiftly reopened and solved.

What business problems are you solving with the product? What benefits have you realized?

They have excellent uptime, customer service, and communication skills. They allow us to adequately manage our repo and deploy code in an efficient and swift manner.

Acquia Cloud review by <span>Namit J.</span>
Namit J.
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Acquia cloud suite for hosting drupal websites

What do you like best?

Mature toolsets for building and deploying websites namely:

* Cloud hooks

* pipelines

* BLT

* Lightning workflow

* Acquia cloud site factory

What do you dislike?

Since we were one of the early adopters of drupal 8 and acquia cloud, most of the tools we used were in alpha and early beta stages back then and had a lot of bugs.

What business problems are you solving with the product? What benefits have you realized?

We were trying to leverage acquia managed cloud hosting platform for building and deploying drupal based websites

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Kate from G2 Crowd

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