What do you like best?
I only used a trial of Actionspace in order to see if it would be useful for our company but it seemed like it had a lot of potential. It looked to be user-friendly and could easily generate customizable reporting. Tasks could be delegated and role-based access could be given to different users, and the time tracking features would have been helpful. It seemed to create easy communication between users with chats and instant comments and had full Office integration.
What do you dislike?
Unfortunately, the majority of our users have Mac products so we wouldn't fully use the full Office integration. While Actionspace is still easily accessible through the web, most of our users wanted something that could easily be used on tablets and mobile devices, as well as desktops.
Recommendations to others considering the product
Check out the trial and have a list of needs and wants to answer and evaluate.
What business problems are you solving with the product? What benefits have you realized?
We were looking for a project management system that would painlessly bring together multiple departments and make communication on projects easier. While Actionspace wasn't the ideal product we desired, the search has brought a lot of discussion around the needs of the company and the expectations each department has and needs fulfilled.