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ActiveCollab

4.3
(32)

A Project Collaboration Hub for Your Team

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ActiveCollab review by ★ STACI J.
★ STACI J.
Validated Reviewer
Verified Current User
Review Source

"Project Management System for Project Work "

What do you like best?

Active Collab provided the opportunity to set up templates and we could copy those templates into our active projects. As a project manager, also found the Activity tab to be super helpful. You could see how things are processing within the project and what team members have been completing. It was a good way to reference back a few days or past weeks if you needed to. It's an overall easy system to dive in and start to use. We found that the system was focused mostly on the projects setup and structure.

What do you dislike?

We found Active Collab to not be as customizable around the individual team member view. This is an area we'd like to see Active Collab improve upon.

Recommendations to others considering the product

If you are looking for a project management system that provides the work you are doing (aka projects) with a focus of getting the work completed, then this will work out nicely. You can also use the Add-ons such as integrating Slack.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a system that had the functionality for not only Projects but also for the team. From pulling various reports, to seeing what was due within your My Work tab on a per project basis. You can also use the Add-ons such as integrating Slack.

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ActiveCollab review by Joseph H.
Joseph H.
Validated Reviewer
Verified Current User
Review Source

"This has been the perfect solution for our project management needs. "

What do you like best?

It has the sophistication we need and remains very easy to use. I've tried nearly every other project management software out there, and this one makes the most sense to me. It allows us to effectively collaborate with clients, and it gives us complete control over what can be seen and accessed. We use it for time tracking as well. It connects with a number of other services including Quickbooks. They really seem to listen to their users. I've asked for things and have seen them implemented. Overall, it's a great solution for us, and I'd recommend it to anyone looking to better manage their projects.

What do you dislike?

I'd like a little more flexibility in the license levels. It would be nice to pay by the user when we need extra users rather than have to bump up to a level that many more users than we currently need.

What business problems are you solving with the product? What benefits have you realized?

More efficient project management. More time spent on work, less time searching for files or waiting on emails.

What Project Management solution do you use?

Thanks for letting us know!
ActiveCollab review by Hammy H.
Hammy H.
Validated Reviewer
Verified Current User
Review Source

"The de facto project management experience"

What do you like best?

The simplicity of the UX, it means that even the most technophobic of clients can easily utilize a project management system to closely collaborate with us.

What do you dislike?

Removal of the ability to change the colors that was present in the previous major version.

Waiting on a native desktop app currently so that we can access information whilst offline on our laptops and tablets, like we can with our smartphones.

Not a fan of Elastic Search as it's another thing to run. Without it, your search functionality doesn't work.

Recommendations to others considering the product

An easy to use yet powerful UX that your team will love using. It will be a good fit for the majority of usage scenarios, though developers may prefer something a little more devops oriented, perhaps even open-source too.

If self-hosting Active Collab sounds too involved for you then they also offer a brilliant software as a service version for a reasonable price.

What business problems are you solving with the product? What benefits have you realized?

We needed to manage dozens of projects simultaneously with complex requirements, and many people involved. We now get things done faster and have no communication issues.

ActiveCollab review by Noëll T.
Noëll T.
Validated Reviewer
Verified Current User
Review Source

"Excellent"

What do you like best?

I have to say that Active Collab is a great alternative to people who have tried Basecamp in the past. It connects employees with clients and let them easily collaborate on their project. It works out of the box and has great service in case there's a problem.

What do you dislike?

There's always a downside on a management platform, but with Active Collab I actually haven't found one. The apps are fast and easy to use, the system is easy to operate and the server requirements are pretty standard.

What business problems are you solving with the product? What benefits have you realized?

The platform gave us a great summary of bugs, kept track of developments and is easy to communicate with our clients. Active Collab is a no brainer if you want to have a similar experience like Basecamp or Asana on your own server.

ActiveCollab review by Ashley S.
Ashley S.
Validated Reviewer
Verified Current User
Review Source

"Excellent Functionality if you don't mind losing control of your brand"

What do you like best?

Simple and affordable pricing makes Active Collab a must-see tool for any small business owner. With all the strength and functionality of Basecamp for a fraction of the cost, this tool can quickly become the cornerstone of any business.

What do you dislike?

Active Collab has generally decided that marketing to the possible end-user is more important than providing their paying customers with a service that promotes their business. Active Collab has no customization options for the look and feel of the platform. If you are going to use the platform to communicate with your own customers, be aware that they will be receiving emails from active collab, with active collab branding, with only a slight mention of you and your company.

What business problems are you solving with the product? What benefits have you realized?

With Active Collab, my teams have really been able to get on the same page. It is fabulous for back end collaboration.

ActiveCollab review by Darius R.
Darius R.
Validated Reviewer
Verified Current User
Review Source

"Powerful collaborative project management, amazing UX, stellar support"

What do you like best?

We migrated to Active Collab abount 2 months ago after attempting to work with Basecamp, Trello, and NutCache.

The combination of project management, team+client collaboration, time tracking, expense tracking, and project templates, API, and accounting add-on integrations made this hard to beat.

The UX is also the best that we've come across.

What do you dislike?

We haven't found anything significant that we would improve about it so far.

The integration could be tighter more extensive with platforms like Xero, but its more than other providers are doing, and the API makes up for it.

Recommendations to others considering the product

Give it a try. Its worth the time and investigation.

What business problems are you solving with the product? What benefits have you realized?

This is allowing us to manage software, mobile, and web application development projects with team of developers which very mixed experience. The ability to create templates has been invaluable. Permission management, and client or client+ users has been really helpful. Tracking time and expenses, project goals, tasks, and deadlines has been invaluable.

The platform is really well thought and UX is WAY better than everything else we've tried.

The mobile app could use some work but its on its way.

ActiveCollab review by User
User
Validated Reviewer
Verified Current User
Review Source

"Really great workflow solution with a pricing structure that won't be more expensive as you grow"

What do you like best?

ActiveCollab is about the only high quality workflow product that doesn't charge per user. It has a clean no-nonsense UI that is easy to stare at and use. Project, to-do's, and team management are intuitive and flexible enough to mend to all types of products and team organizations. It has customer facing views/logins, a time-tracking app, and an ever increasing amount of other integrations like Slack or Quickbooks. It is the best bang for the buck as far as workflows and project management is concerned and if you're willing to deal with a few of its fundamental quirks, you can shed a number of other apps you may be using.

What do you dislike?

ActiveCollab seems a little confused as far as being an all inclusive software that fundamentally lacks features other project management (or time management) softwares have. I wish ActiveCollab had a chat feature (although it does interact with Slack) and the time management only allows a user to time track on to-do's that they're assigned (although in the backend in the software, anyone can add a time entry to any task). Likewise there's no simple way to look at all of your projects and see them labeled by client (you have have to click a drop down tab and sort everything you'll ever need to see in a more focussed view). Reporting works similarly- there's not an easy way to create your own report (although you can save certain parameters within pre-determined reports). Some info on the reports are only viewable by downloading .csv, not in the actual app. There seems to be a few easy intuitive features like those that were dropped, or were half thought through when implemented.

Recommendations to others considering the product

Like with any project management tool, really get to know it. It will have plenty of quirks, but we found in our experience that learning how to deal with them outweighed the complexity and cost of using other apps.

What business problems are you solving with the product? What benefits have you realized?

We have solved the yearn for an inclusive project management system that stores time entries, allows multiple contractors and clients access, has some sort of customizable reporting, and on top of all of that looks good. It's pretty much in a league and price range of its own, and I think with a few minor additions could be the best project and workflow management software out there. It has allowed us to easily track projects, rates, budgets, and time entries in one place for us and our clients to see. I'm always surprised ActiveCollab isn't much much bigger than it is.

ActiveCollab review by Joel A.
Joel A.
Validated Reviewer
Verified Current User
Review Source

"ActiveCollab has changed my company for the better!"

What do you like best?

I'm obsessed with ActiveCollab. My company (20+ people) lives on this platform daily. We use it for EVERYTHING. Probably the best part about it is the ability to search through tasks. Current and past. It's really easy to figure out anything at any point.

What do you dislike?

Sometimes they have bugs, not often, but when they do their support team is quick and fixes it right away.

Recommendations to others considering the product

Just do it. It's way better than everything else out there. I've explored them all.

What business problems are you solving with the product? What benefits have you realized?

We are organized. We prioritize things now. A/C is REALLY good at prioritizing with their drag and drop functionality. You just move tasks around, create deadlines, etc.

ActiveCollab review by Иван .
Иван .
Validated Reviewer
Verified Current User
Review Source

"Functional solution for project management"

What do you like best?

The ability to manage projects in different formats, as well as make subtasks to zacham, add files, notes. For each task list, you can assign a date or a time interval.

What do you dislike?

Sorting projects. I would like to put them in a convenient order for me. But unfortunately there is no such possibility or I did not see it.

Recommendations to others considering the product

A variety of different functions allows you to use the service as you like and according to your requirements.

What business problems are you solving with the product? What benefits have you realized?

I structured the time that was spent in the course of the day. Scheduling tasks helps you to take projects on time.

ActiveCollab review by Rick T.
Rick T.
Validated Reviewer
Verified Current User
Review Source

"SMB project management"

What do you like best?

This software was surprisingly easy for our small business to adopt given we had little exposure to SCRUM but a need to systematize for our rapid growth.

What do you dislike?

Had some difficulty with the app, specifically the login when using Google integration.

What business problems are you solving with the product? What benefits have you realized?

We needed to start running the business based on PMP standards given our growth patterns - couldn't have decisions and tasks owned by one person. Active collab made it easy to engage employees and get the transparency I needed as CEO.

ActiveCollab review by Somaroy G.
Somaroy G.
Validated Reviewer
Verified Current User
Review Source

"Awesome Project tracking system with minimal investment"

What do you like best?

ActiveCollab 5 has improved User interface and looks great and very intuitive. The provides great flexibility to include Project team members from various geo locations as well as providing to 3rd party consultants working on the projects.

ActiveCollab also offers on-premise installation option apart from the hosted SaaS model which makes it very flexible catering to companies with varied data security and clod hosting policies.

Sharing project files and assigning tasks to 3rd party consultants through single point. Overall the collaboration component has become a lot easier. Team task

What do you dislike?

The system does not have the flexibility to integrate with any thrid-party file storage like a Google Drive, Dropbox or Amazon S3 which makes it cost effective easier to manage, especially when we are using a self-hosted version.

All the files related to a specific project are not presented in a very easy to sort manner where we can navigate through files without having to dig through the tasks related to the files.

Theme/branding customization options are harder

What business problems are you solving with the product? What benefits have you realized?

Managing teams of software developers and consultants across multiple geographic locations to deliver support services to customers. The project members are not always full time employees of the same company but would need access to specific projects and files and information. All the project submissions including the code files as well as documentation are submitted, exchanged and collaborated through activecollab.

ActiveCollab review by Andy M.
Andy M.
Validated Reviewer
Verified Current User
Review Source

"Great system, a little cumbersome for self-hosted users"

What do you like best?

I like the interface, especially of ActiveCollab 5, which is massive UI/UX improvement over AC 4. The product works and feels like Basecamp, but drastically expands the functions of Basecamp with invoicing, estimates and modules that allow you to increase your collaboration with Slack. It works well out of the box, minus some of the configuration which is really ridiculous in a lot of ways.

What do you dislike?

I dislike the setup. Setting up cron jobs for the self-hosted option is a bit weird, especially when they won't run due to weird anomalies within AC. In addition, the system also has repeated issues with working well with customization; it's all Active Collab branded with little to no ability to customize colors without completely redoing portions of the system. In addition, we've had issues with the baked-in email system, which we never had an issue with in AC4, but now AC5 is creating way more problems than what its worth.

Recommendations to others considering the product

Make sure that you do the hosted version. I think it probably has to be a lot better than the self-hosted version. You're so on your own with the self-hosted version that you lose the ability to do more with what you've got going on.

What business problems are you solving with the product? What benefits have you realized?

We have solved a lot of innermost communications changes and have been more transparent with clients. Clients like the ability to pay online. We've also been able to do more with less and eliminate some roles within the typical agency model especially the traffic coordinator as a lot of it is handled as direct interaction with clients.

ActiveCollab review by Till C.
Till C.
Validated Reviewer
Review Source

"Great overview and interface (and much more affordable)"

What do you like best?

- interface is slick and intuitive

- notifications

- organization of tasks it more intuitive than with other software

What do you dislike?

- They had a software you could install on your own server. We had trouble installing it a couple of times. If you use the cloud version, this should not be an issue

Recommendations to others considering the product

Get on the free trial first. Then make sure you use the cards and the task details.

What business problems are you solving with the product? What benefits have you realized?

I have been working with aC for 7 years now and am very satisfied. We feel like it is just a fair deal. They don't lock you into a pricey model and it has all the functionality of a good PM system.

I use it for my next businesses as well

ActiveCollab review by Dustin B.
Dustin B.
Validated Reviewer
Verified Current User
Review Source

"Good tool, unreliable payment processing, inconsistent support"

What do you like best?

The calendar view and being able to assign tasks and monitor to-dos in a single calendar view is awesome.

What do you dislike?

The integration with Authorize.net has been terrible. It works, then doesn't work. Support has been very spotty too and it's taken WAY too long to get back to me several times.

Recommendations to others considering the product

For a project management software, it does the job well. If you're relying on it for invoicing, be careful.

What business problems are you solving with the product? What benefits have you realized?

It helps us manage projects, timelines, and tasks easily for each project/client.

ActiveCollab review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great project management solution"

What do you like best?

Ability to customize the interface to adapt to the company needs. We needed the ability to have events with target dates (and assign the targets to specific people) and also be able to associate instructors/presenters with those events.

What do you dislike?

The workaround for creating an instructor/presenter record is a bit kludgy. We would like an option to be able to create a dedicated section for instructors versus lumping them into notes. it works but we can see where it could work better. Would also like to be able to create an annual calendar of just events.

What business problems are you solving with the product? What benefits have you realized?

Keeping track of multiple training events and all of the moving parts associated with the (contracts, schedules, etc).

ActiveCollab review by G2 Crowd User in Graphic Design
G2 Crowd User in Graphic Design
Validated Reviewer
Verified Current User
Review Source

"Overall, this is an awesome collaboration tool."

What do you like best?

It's relatively easy to use and has an intuitive interface so even some of our less tech savvy or software oriented team members can use it without an intense amount of training required.

What do you dislike?

Since it's update I've had some issues with assigning tasks to clients. Typically I assign tasks to both our employees and our clients because we require them to submit a lot of content when working with them. Lately I've had to just include them in subscriptions and it's been a little less convenient.

What business problems are you solving with the product? What benefits have you realized?

We have 2 locations (one being overseas) and it can become tricky to effectively manage projects between both teams given the time difference and other normal management struggles. The email alerts and commenting ability are helpful because even if I am not directly involved in a resolution, I can see the trail of conversation on each task specifically. Benefits I've realized mostly is just keeping each task as part of large projects as its own task makes it easy to "cross off" when completed and move on. You can see at a glance what is still pending yet you have an excellent way to dig up old archieved of finished tasks if needed as well.

ActiveCollab review by Eric G.
Eric G.
Validated Reviewer
Verified Current User
Review Source

"Very usefull"

What do you like best?

Very nice to get good team collaboration! Can use billing custumers too and love to know that our custumers can go in that software to give order too with custom pricing.

What do you dislike?

need more fonction to custumize our report!

What business problems are you solving with the product? What benefits have you realized?

better communication and tracking on project. Can track work time on projet too and that's really nice.

ActiveCollab review by G2 Crowd User in Financial Services
G2 Crowd User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"New Update is not what we needed "

What do you like best?

In it's old form, Active Collab offered our team the transparency into every project that we desperately needed. It allowed various members of the team to see what was going on at different stages of the project. I loved that it came with a desktop timer that made it really easy to track time to a certain project.

What do you dislike?

The new update did not have anything that we needed and essentially changed the entire way the system functioned. After the 2015 update, our team had to switch service because Active Collab no longer worked the way we needed it to.

Recommendations to others considering the product

The system they had before 2015 was great. The update they made in 2015 changed how the service functioned.

What business problems are you solving with the product? What benefits have you realized?

We wanted to be more open with the creative team and business teams. Active Collab was able to help us do that at one point.

ActiveCollab review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Makes daily tasks easier"

What do you like best?

I am able to remember tasks easily thanks to the tagging feature. I get emailed every time someone assigns a task to me.

What do you dislike?

Sometimes I do not get emails unless I am specifically assigned to the project even though I am a member of the project.

What business problems are you solving with the product? What benefits have you realized?

Everyday problems that I face in my advertising career. With ActiveCollab I can easily chat with my team and get updates on where we stand on every task. Everything is very organized.

ActiveCollab review by Jamie G.
Jamie G.
Validated Reviewer
Verified Current User
Review Source

"EXTREMELY ORGANIZED"

What do you like best?

I love using this project to meet deadlines, see where team members are at in a project, and to communicate with them as well.

What do you dislike?

I cannot think of anything I dislike about the software.

Recommendations to others considering the product

Get all your team members on board so that there is no failure to communicate!

What business problems are you solving with the product? What benefits have you realized?

This software really helps with communication. More often then not, a team cannot run successfully without good communication, and that is where this software comes into play.

ActiveCollab review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Everything you need from a PM tool"

What do you like best?

Very robust tool with lots of features that are very easy to use, unlike many other PM tools we've previously used. Extremely simple, yet it has lots of great options that streamline our projects perfectly.

What do you dislike?

Not actually a dislike, but we've heard they're working on custom project templates. Can't wait to see how that's going to look.

What business problems are you solving with the product? What benefits have you realized?

Fantastic for controlling the workload on projects, I can see how the tasks are handled, who are my top performers, and where we are every step of the way.

ActiveCollab review by Jennifer D.
Jennifer D.
Validated Reviewer
Verified Current User
Review Source

"Simple and easy to use"

What do you like best?

It's easy and helps keep all your projects in one place.

What do you dislike?

You can't assign dates to sub tasks. Just assign a person responsible.

What business problems are you solving with the product? What benefits have you realized?

Task and time management

ActiveCollab review by Sahar M.
Sahar M.
Validated Reviewer
Review Source

"Great Experience!"

What do you like best?

Active collar is simple enough for start ups with small teams, yet has enough features that can cover all the basics as the company and team grow. It's been a great tool to organize projects and tasks.

What do you dislike?

Would have love to have more controls in budgeting projects by phases and idle the out on the computer is important so that you don't forget the timer running! Need check in and check out feature.

What business problems are you solving with the product? What benefits have you realized?

Task management and time tracking have been simplified where before it was manually done.

ActiveCollab review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"ActiveCollab for file storage and file sharing"

What do you like best?

I use ActiveCollab as a member of the research group for the management of my ongoing projects. It is a very convenient tool, that allows me showing the other member of the group my progress, intermediate results, final manuscripts.

What do you dislike?

Overall I am happy with this tool. It could be a bit complicated for the first time, there is why we had an introductory lecture on ActiveCollab.

Recommendations to others considering the product

Good tool for project management

What business problems are you solving with the product? What benefits have you realized?

Ongoing research project management, file exchange, and file storage.

ActiveCollab review by User in Graphic Design
User in Graphic Design
Validated Reviewer
Verified Current User
Review Source

"Active Collab for Team and Project Management"

What do you like best?

I like the ease of use with email response into a thread. I also like how you can set up private threads and public with clients.

What do you dislike?

When loading files, sometimes it gets hung-up and it takes longer than necessary.

Recommendations to others considering the product

If you hit a snag with utilizing their software, always reach out to customer service. They are quick to help you solve a problem.

What business problems are you solving with the product? What benefits have you realized?

I use active collab while managing creative projects between different creative team members and the client.

ActiveCollab review by Stuart S.
Stuart S.
Validated Reviewer
Review Source

"Easy To Use and Nicely Priced"

What do you like best?

I like the layout of the service. I think it's straightforward and easy to use.

What do you dislike?

I would like to have some abilities that at this point in time the service does not offer. For example, where we can add two people to a task.

Recommendations to others considering the product

Test it out and see what it does for you. Each business is different and so our their needs, so it depends on that. Active Collab works for our needs, at the right price.

What business problems are you solving with the product? What benefits have you realized?

Active Collab keeps my team organized on projects in an easy and straightforward approach.

ActiveCollab review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Used to manage complex projects"

What do you like best?

Visually it is a great tool to see all of your ongoing project (Projects Tab) at a high level.

What do you dislike?

If your projects don't follow a repeatable plan, the tasks tab can be tough to manage/interact with.

Recommendations to others considering the product

Use labels to identify an individuals or teams projects. If you're company uses Google Drive for documents, then definitely utilize the integration to add value.

What business problems are you solving with the product? What benefits have you realized?

Better organization on our projects. Ability to share status and project notes across multiple teams.

ActiveCollab review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Very UX/UI"

What do you like best?

retainer-based clients where they are paying a fixed monthly fee for our services.

What do you dislike?

when user change devices, or reinstall, recovery password is complicate

Recommendations to others considering the product

I would recommend Active Collab to any agency looking for a good overall project management tool.

What business problems are you solving with the product? What benefits have you realized?

I would recommend Active Collab to any agency looking for a good overall project management tool.

ActiveCollab review by Meghan P.
Meghan P.
Validated Reviewer
Review Source

"Gets the job done"

What do you like best?

Allows a lot of information for everyone

What do you dislike?

Too disorganized sometimes task can get lost

What business problems are you solving with the product? What benefits have you realized?

Allows everyone to collab together in the office, or even out of the office

ActiveCollab review by Agency in Computer Hardware
Agency in Computer Hardware
Validated Reviewer
Review Source

"Wonderful tool - outstanding customer support"

What do you like best?

Customer support has helped me and my team to organise several projects at once. Everybody loves to work with the tool and I am more than happy that I have found it. If I have an issue, the AC team gets back to me immediately. Thank you!

What do you dislike?

There is nothing I dislike. However, it would be nice if we could like and celebrate comments ;)

What business problems are you solving with the product? What benefits have you realized?

Customer service

ActiveCollab review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"It is great product, however, UI can be improved."

What do you like best?

Ajax driven project management functionality, time logging, task creation, comments etc.

What do you dislike?

It is not that I do not like the UI, but I feel it can be improved.

What business problems are you solving with the product? What benefits have you realized?

Task Management, Project Management, Time Logging & Tracking against projects. I have realised that we save a lot of time by proper management.

ActiveCollab review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Reliable ticket managment system"

What do you like best?

Easy to customize for the unique needs of our organization

What do you dislike?

I'd like to see better integration into Git

Recommendations to others considering the product

Since the product is somewhat open source, a large part of its value depends on how it is managed internally within your organization. Regularly updating and refining the implementation is key to not get left behind.

What business problems are you solving with the product? What benefits have you realized?

Internal process and communication, engineer and gatekeeper ticket routing/management

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