ActivTrak

(85)
4.4 out of 5 stars

ActivTrak is an easy-to-use, easy-to-install free cloud-based monitoring service allowing employers of on-site and remote workers to monitor web and application usage, better improving performance and work-place control.

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ActivTrak Features

Monitoring
Interactions

Monitors interactions with customers and/or co-workers.

94%
(Based on 27 reviews)
Web Usage

Monitors web usage on desktop or portable computers.

92%
(Based on 35 reviews)
Mobile App Usage

Monitors mobile app usage.

85%
(Based on 17 reviews)
Screenshots

Allows administrators to take screenshots of various devices at any time.

90%
(Based on 34 reviews)
Web Blocking

Blocks websites deemed irrelevant or unproductive to company goals.

91%
(Based on 17 reviews)
Logging
Calls

Logs phone calls, ensuring subject matter is relevant to company goals.

n/a
Email

Logs email activity, ensuring subject matter is relevant to company goals.

92%
(Based on 22 reviews)
Social Media

Logs social media activity, ensuring subject matter is relevant to company goals.

88%
(Based on 25 reviews)
Live Chat

Logs live chat conversations, ensuring subject matter is relevant to company goals.

86%
(Based on 19 reviews)
Feedback
Surveys

Enables post-call surveys to gauge areas of employee improvement.

90%
(Based on 15 reviews)
Reports

Develops reports based on information logged to aid administrators understand company productivity.

90%
(Based on 25 reviews)
Archives

Archives reports and logs for later reference.

88%
(Based on 19 reviews)