What do you like best?
We have been using Actus for eight months now. I have found the Support team at Actus to be very responsive to both support and development requests. As I am in Canada, there is a six hour time difference. This has really worked to our advantage, as while we are sleeping, the Actus team is answering our questions and we start the next day off with any problem already solved.
What do you dislike?
It times out a bit too quickly when one is inactive. I understand that must be for security purposes, bout it would be nice if you could manually set this.
Recommendations to others considering the product
This is a good time to make sure that all your job titles/ roles are up-to-date and they will all be uploaded from Excel.
What business problems are you solving with the product? What benefits have you realized?
We had several gaps that were able to be closed by using Actus. This includes documentation of the one to one meetings, tracking performance to objectives and competencies, and streamlining mid-year and year-end performance reviews. As a result of using Actus, documentation has been greatly improved and the amount of time needed to write mid-year and annual reviews has been reduced dramatically. An added bonus was that certifications that need to be reviewed on an annual basis are now automated.