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Acumatica

Acumatica

4.1
(57)

Acumatica is a leading provider of Cloud ERP and Could Accounting software for mid-size businesses and non-for-profits

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Acumatica review by Lane E.
Lane E.
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Verified Current User
Review Source

"Great Cloud Based ERP"

What do you like best?

The cloud interface is really good. I haven't worked with a ton of ERPs, but by comparison, Acumatica's cloud functionality is awesome.

What do you dislike?

Navigating to the right screen can be a bit of work and performing some transactions seem to take a little more effort and time than I'd prefer.

Recommendations to others considering the product

Like any ERP, Acumatica has it's pros and cons. I recommend making sure that the way Acumatica works will mesh with your business or be willing to make changes to your business to work with Acumatica. From my experience when you make a choice of ERP, use the ERP the way it was made - it'll save you a lot of headaches.

What business problems are you solving with the product? What benefits have you realized?

We are using Acumatica as our system of record and process all inventory and orders through it. Acumatica has provided way more visibility into our business to make key decisions than our previous system did.

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Acumatica review by Jeff G.
Jeff G.
Validated Reviewer
Verified Current User
Review Source

"Bumpy (all ERP setup's are) at first but definitely a solid solution. "

What do you like best?

It was a lot of work and took longer than expected. But once it was running it is very good. Has a very customizable back end and development for it is pretty straight forward, thanks to 6.1 the new REST API is definitely a hit.

What do you dislike?

Initial Setup is a challenge, but once the kinks are worked out it works well. It will take time, but patience is the key as with any major software move.

It's a plus and a minus because it is so customizable so planning your customizations are key.

Recommendations to others considering the product

It will be bumpy, having a person on team that knows accounting really well and a person who can learn software and be the goto person with lots of time to help others. As the learning curve is very slow at first but once you understand the flow and why it works that way it all falls together. Planning is key. This is so granular that the configuration can be a bit of a challenge

What business problems are you solving with the product? What benefits have you realized?

We were operating in seven different systems, and the goal was to bring our entire business process and flow into one solution. We are several companies that all flow up to one owner and this was the best solution to get the job done.

So we are still using two different systems instead of one, but that is much better than before.

What ERP Systems solution do you use?

Thanks for letting us know!
Acumatica review by Hamilton R.
Hamilton R.
Validated Reviewer
Verified Current User
Review Source

"Why Acumatica? Easy one: Simplicity"

What do you like best?

Acumatica help us to put order in our organization, becuase is very simple to use. All our users say this from Acumatica, other ERP's are very powerfull but also very difficult to manage, so Acumatica gives what we want in the way we want, simple.

What do you dislike?

Acumatica don't have a suite for Service, this is a problem for us because we do post sale service for our products. Also his Fixed Assets suite do not work 100% like we want it, we have a dificult way to manage our fixed assets, we treat them like regular items, so we move them from some place to other from customer to customer, so even if we go for another ERP we are gonna have the same issue.

Recommendations to others considering the product

If you want to do it simple, do it in the Acumatica way.

What business problems are you solving with the product? What benefits have you realized?

Simple Workflows, Acumatica don't have a strong module for workflows, but for us it doesn't care because for the simple way of work of Acumatica we don't need it. So we go from A to B in no time.

Acumatica review by Corrie L.
Corrie L.
Validated Reviewer
Verified Current User
Review Source

"Support isn't there for the UK market yet"

What do you like best?

Integrations can easily be built with any external software by a developer. All the modules relating to finance very comprehensive and being able to use Microsoft power BI for reporting is a big plus.

What do you dislike?

A few annoying things like very clunky payment matching process and the CRM feature is basically useless.

Recommendations to others considering the product

if you are in the UK i would be very careful about going with this product as there are only a handful of re sellers with limited experiance.

What business problems are you solving with the product? What benefits have you realized?

we thought we were solving a problem by getting away from an erp without a finance module which then linked into sage. But TBH we seem to have created more problems for ourselves and what benefit we have acctually gained would be a question.

Acumatica review by Nader C.
Nader C.
Validated Reviewer
Verified Current User
Review Source

"Transitioning into Acumatica "

What do you like best?

Coming from Sage Software, it looks like Acumatica will allow us to grow to scale and provides more in depth analytics of our sales and operations. It's not as simple to use, but I see this software helping us create operating efficiency and management of our warehouse. I also can't express how useful it is that this software is built on a browser platform. This allows me to work efficiently from anywhere whereas I would always be stuck in my office.

What do you dislike?

It seems like there are multiple steps for simple processes such as sales orders, purchase orders, etc. Coming from Sage, everything was a simple 1-2 step process. Acumatica seems to be a 3-5 steps for all of these similar tasks. Also, if you go into a print screen and forget to save your work, you'll lose everything by clicking on back. The action tab needs to be available in the print screen to prevent data loss. The sales order process is also quite cumbersome. The training is a key aspect in learning how to use Acumatica. We are in the training process right now and will hopefully go live in two weeks.

Recommendations to others considering the product

Know what your getting into and understand that you'll have to clean up your whole database before going in. It's not as simple as importing your data if you don't have your data properly formatted and organized. Acumatica can be a great tool for growing your business, but you'll have to go through the growing pains in setting up all your data properly for import and the training process to ensure all users have proper knowledge in how to use the software. The hardest thing for long time employees to accept was going through new daily processes.

What business problems are you solving with the product? What benefits have you realized?

We are working to create operating efficiency, sales analytics to help with purchasing, and warehouse management, along with integrating a CRM and customer portal. One of our biggest issues in the business is with warehouse mispicks. This upsets customers and Acumatica will help us integrate into lot tracking and also factoring in warehouse management at some point.

Acumatica review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good experience with the ERP & Partner"

What do you like best?

Good financial reporting tools, and operational capatility. The ERP has a very easy to use interface and as it is on the cloud you can access anywhere.

I also Like that you can configure your organizational tree (easy to use) The authorizations run very effectively.

What do you dislike?

CRM integration / Price list management. I would like to have more options to stablish different pricing Methods. Like: Stablishing a Price list for a specific Customer or Kind of Customer.

I expected much more of the "Regionalization". Mexican law requires special functionalities and it accomplish them, just ok. But it lacks of reports and controls that are needed to confirm that we are doing ok.

Id like a more powerful / cash flow report. It gives information just of the next 30 days. It should give information (Weekly or monthly) For the next 12 months.

Recommendations to others considering the product

It is a Powerful ERP, but it has its own limitations, to know those limitations is important so you can make a good choice.

What business problems are you solving with the product? What benefits have you realized?

The mayn reason to change our ERP to ACUMATICA is to improve our control and operations in Purchase planning & control, account payable authorizations. But we have improved also the financial controls, reporting, and auditing, thanks to the reporting engine that works really well.

We are also taking good advantage of the inventory module.

Acumatica review by Kevin M.
Kevin M.
Validated Reviewer
Verified Current User
Review Source

"Acumatica is a wonderful product, and ensures financial accuracy. "

What do you like best?

As a user of both Acumatica and also Quickbooks, I can see just how important it is to have a proper ERP that fits your company. Our company found that we had outgrown Quickbooks, and wanted a program that went the extra mile to organize some of the more perplexing areas in our business. Better decisions lead to better performance in every company, and we have found that Acumatica is the perfect tool to guide us to better decision making,

What do you dislike?

Acumaitca can be monotonous at times, especially when it comes to correcting minor mistakes that are made. When a document is released in Acumatica, there is no room for error, and no chance to make tiny corrections. You are punished by having to reverse out the incorrect document, and then add the same document you worked on back in with the proper corrections. The ability to copy documents helps, but it can be time consuming if a lot of mistakes are made.

Recommendations to others considering the product

Highly recommend Acumatica, but make sure to work with those necessary to properly implement the system into your company, You want to make sure it is done correctly.

What business problems are you solving with the product? What benefits have you realized?

Acumatica has helped us solve many business problems. We needed a record keeping program that logged time for our developers in order to take advantage of a research & development tax credit that is very beneficial to companies in our field. Now that we have Acumatica, that information is easily available. and we can store any supporting documentation conveniently within the system. This alone saves us thousands of dollars each year.

Acumatica review by Alejandro S.
Alejandro S.
Validated Reviewer
Verified Current User
Review Source

"Good ERP for small companies"

What do you like best?

It is a complete software that allows you to manage all your bills, warehouse and others companies things. It allow you to develop new things that and specific enterprise needs. It is easy to use and manage, have and excellent support for the developers and clients and it is in the cloud, so you can access it from anywhere in a computer or even in a smartphone.

Also, It has a developer version where you can create, modify, delete anything that is in real use for user.

What do you dislike?

In the beginning it can be a little complicated to learn and the errors are a bit confusing.

Recommendations to others considering the product

I would recommend this software to any medium or small companies. It is pretty easy to learn and manage and once you adapted, it can be helpful to manage all. It has many sub developers that can also help you with your needs.

What business problems are you solving with the product? What benefits have you realized?

We are developing a sub module called Service Managment, which include the managing of appointments and services in the program. We are very glad that Acumatica developer team support us and help us in anything we need, helping us to resolve any bug relative fast. We have been developping very fast with them and we have many clients happy about our product.

Acumatica review by David W.
David W.
Validated Reviewer
Verified Current User
Review Source

"It's a feature rich financial software that also easy to use."

What do you like best?

Robust Financial modules with support of contracts and deferred revenue. Multi-currency is also supported.

What do you dislike?

Integration between CRM and the rest of the modules are lacking. Credit Terms are not flexible enough to handle on-the-fly down payment plus evenly divided remaining amount. Distribution modules usability is average.

Recommendations to others considering the product

Very robust SAAS solution for daily accounting needs.

What business problems are you solving with the product? What benefits have you realized?

Simplified daily and monthly process with flexible configuration and batch processing. SAAS enables user to access work from anywhere.

Acumatica review by Collin A.
Collin A.
Validated Reviewer
Verified Current User
Review Source

"So Far So Good"

What do you like best?

It's web-based, but you can host it either on site, or they can host it for you.

There's a feature where you can make a change to the code, compile, and restart the website, all within the website itself - Pretty cool.

They have the option of licensing it based on the number of _processors_ rather than per user or per transaction which works well for our company.

I also like the download to / upload from excel.

The import scenarios have allowed non-programmers to import information into Acumatica.

What do you dislike?

Although it has a nice integration with Authorize.net out of the box (the only option out-of-the-box), I've been having a lot of trouble sending customer payment profile information to Acumatica via Web Services.

Also, sometimes you get a stack-trace for an error that doesn't give a very good hit as to what is going on.

What business problems are you solving with the product? What benefits have you realized?

We are a book distributor and we use it to manage our customers, purchase and sales orders, and finances.

Acumatica review by Diego P.
Diego P.
Validated Reviewer
Verified Current User
Review Source

"Excellent financial software for small and medium Companies."

What do you like best?

It is very easy to use, The support team is excellent and is one of the first ERP that are hosted in the Cloud. This means that you will be able to access your ERP from your home, work or even your smartphone. It is also secure and is growing very fast this last years.

What do you dislike?

Somethings errors are difficult to understand. However, the support is pretty good, they have deadlines to response and they always put the Customer first.

Recommendations to others considering the product

Based in the cloud, easy to use, the support is amazing, product is stable and it have also a web application.

What business problems are you solving with the product? What benefits have you realized?

Our company were looking for a new product to implement and to switch from Microsoft Dynamics to the next level of ERPs. Acumatica is easy to use, the interface is very friendly user and the colors are amazing.

Acumatica review by Lance C.
Lance C.
Validated Reviewer
Verified Current User
Review Source

"Stable and Reliable ERP"

What do you like best?

In the cloud means no hardware to maintain. Software updates are painless. Seamless integration with Magento reduces manual order entry. Automatic replenishments and other task scheduling is simple. Data import tools are easy to use and very powerful. Unlimited users and companies means expansion is easy without additional costs.

What do you dislike?

No access to the ERP if the Internet is down.

Recommendations to others considering the product

Acumatica is a pleasure to use and the people behind the company have a great vision. Their resellers are extremely knowledgable and easy to work with. Support tickets are nearly always answered within minutes from within the USA.

What business problems are you solving with the product? What benefits have you realized?

Better inventory management. Huge time savings with Magento integration. Easy integration with other third party software such as PayPal, Avalara and Starship shipping software.

Acumatica review by Administrator in Publishing
Administrator in Publishing
Validated Reviewer
Verified Current User
Review Source

"An Acumatica Review"

What do you like best?

I like the fact that Acumatica is a cloud-based ERP solution. I also like the fact that we can build inquiries pretty easily as opposed to creating custom reports (which can quickly eat up time and money to create). I like the visibility that the system provides, every transaction can be drilled down to a most basic level.

What do you dislike?

I don't like the fact that there can be two locations to acquire the same information--and that the information (while the same) can be represented differently. (Example: Invoices in Accounts Receivable will look different than invoices in Sales Order)

Recommendations to others considering the product

Implementation was very easy. We went live with Acumatica in about 60 days--and were actually able to conduct business. They were very efficient. The software looks intimidating at first (there are a lot of tabs and modules) but once you have adequate training, the system is excellent.

What business problems are you solving with the product? What benefits have you realized?

Our company needed a cloud-based ERP solution, Acumatica has fulfilled that need. Our company also needed more visibility with regards to sales. I think we might have a little more work to do on this, but once we have more data, we will have what we are looking for.

Acumatica review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Verified Current User
Review Source

"We Love Acumatica!"

What do you like best?

We love the flexibility of it to our unique business and I love the data reliability that we did not have in our old system. I love that they listen to customers and make valuable updates to the system.

What do you dislike?

I dislike having to pay so much more money for the sales orders and purchase orders to talk to one another. I'm hoping there are some improvements in features to help us out in this area.

Recommendations to others considering the product

Acumatica is the most versatile ERP system that can be customized for any type of business. Acumatica is the future of ERP systems.

What business problems are you solving with the product? What benefits have you realized?

We have saved lots of time saved by knowing the data we put in stays in a reliable state. In our old system we had to re-check things several times to make sure nothing happened to the data in the process. It is also nice to have our product data and our accounting processes integrated so we don't have to export from one system and import it into the other system.

Acumatica review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"My experience with ACUMATICA "

What do you like best?

The software is easy to use. It condenses a lot of things onto one page. You can use it on any device and anytime sign in from anywhere I never have to worry about it when I'm traveling. Also because of it's unlimited user model I can add people on and don't have to bother IT to add a new user..

What do you dislike?

It's so easy to learn you don't even think you need training but that's a mistake. Sometimes I'm not sure why something isn't being saved because I really haven't learned how to use the system correctly. There is a lot of info on 1 page -- which is good and bad I guess.

Recommendations to others considering the product

The community that is making up AccuMed to get reminded me of the original Edwards community 20 years ago. They want to improve the product and they listen to customers. It's very easy to get help on the phone and actually speak to executives within ACUMATICA. The partner that I used was very thorough and helpful.

What business problems are you solving with the product? What benefits have you realized?

We use it for financials as well as Sales CRM. Because the CRM as easily integrated with the chart of accounts with financials it's very easy to use. Also the expense modules build in so because everything is so easily integrated it's like having a very expensive air P product in the palm of your hand.

Acumatica review by Bram K.
Bram K.
Validated Reviewer
Verified Current User
Review Source

"Small manufacturer/wholesaler/retailer review of Acumatica"

What do you like best?

Very functional system, easy to use and easy to train new employees on, integrated ERP and POS system. Acumatica seems truly committed to listening to users and incorporating their feedback in order to make the system better and better.

What do you dislike?

Sales analytics and reporting are not very strong.

Recommendations to others considering the product

It's a relatively new program, so there are some VARs without much experience -- make sure you understand how well your VAR knows Acumatica before choosing a VAR.

What business problems are you solving with the product? What benefits have you realized?

Acumatica was the only system that we looked at that provided an integrated ERP/POS system in our price range. We are a small, rural manufacturer and couldn't spend more than a couple hundred thousand dollars on a system.

Acumatica review by Administrator in Mechanical or Industrial Engineering
Administrator in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"Acumatica"

What do you like best?

1 - Unlimited user licensing - One of the key decision factors was that I didn't have to pay per license. All of the other competitors I looked at, you pay per user, and for us, it got to where we weren't going to be able to afford it.

2 - Customer / Vendor portals - Then customer portals and vendor portals were big for me. Other competitors, for if you wanted customer or vendor portals, you bought another user license for that. Not for each customer or vendor, but it was another user license that you bought.

3 - Responsive design - I like the fact with the responsive design of Acumatica, I am not dependent to access my business software from a PC. No matter what device I am on (iPad, Android, iPhone, or any other device I have full access to my software resources. The fact that data being entered in to Acumatica at the office and the sales team in the field have instant access to the data helps us stay on top of business and proactively provide great customer service.

4 - Help within Acumatica - This was one of the deciding factors to go with Acumatica. Within the software, wherever you are you can click on the help and it brings up a help page explaining the current page you're on and what each form means and that's helped me out tremendously.

5 - Uniform design throughout the software - The software GUI is broken into Modules - Company, Finance, Distribution, Configuration, System, etc. Within each module the layout of where to enter data is same through out each module. This shortens the learning curve during employee training.

6 - Search capabilities - Any where in the program you can enter what your looking for in the search bar and the results are displayed like a Google search.

7 - Outlook plug-in - Within Outlook, when you receive an email from a customer, you can click on the Acumatica plugin (within Outlook) and it will query Acumatica and let you know if the contact is in Acumatica or not. If not, it is easy as clicking the add button to enter that contract in Acumatica. This is all done within Outlook. No cutting and pasting from Outlook to your CRM software.

What do you dislike?

We have just gone live and currently I have no dislikes. Time will tell.

What business problems are you solving with the product? What benefits have you realized?

Tight integration between purchase orders and sales order. - My main goal was to find a system that had a tight integration between purchase orders and sales order. A work flow and a order process with efficiency that would help us give timely responses to our customers. Acumatica give us the capability to stay on top of orders issue to Vendors and also ensure the right products are delivered to our customers in a timely fashion.

Acumatica review by Brent L.
Brent L.
Validated Reviewer
Verified Current User
Review Source

"Acumatica the other Cloud ERP "

What do you like best?

I like that Acumatica has a unique licensing structure. I also like that Acumatica is web-based. I also like the flexibility in the security roles that Acumatica gives IT.

What do you dislike?

I wish older versions had some of the modern dashboards built into it. In addition I their is room for improvements where its competitor has already established some of these additional features and functions.

What business problems are you solving with the product? What benefits have you realized?

Visibility and inventory control as well as real-time reporting.

Acumatica review by Toon S.
Toon S.
Validated Reviewer
Review Source

"Acumatica ERP has all the features and many more than its competitor products have but much cheaper,"

What do you like best?

Acumatica has all the business administration features that major ERP systems have but, the features in Acumatica have much more depth, flexibility and extensibility. The large depth of the features covers all common and complex business scenarios in Finance (GL, Cash Management,, AP, AR), Sales (Quotes, Sales orders, shipments, returns, ..), Purchasing (Product Requisitions, Purchase Orders, Product receipts, Billing, Payment processing), Inventory (items, assemblies, kits, warehouses, lots, bins, serial #, ..), Project Management, Fixed Asset Management, HR (payroll, employee Management), Tax Management. The flexibility is enabled by the configuration capability in Acumatica. The end user can easily set the parameters for eg. inventory replenishment, item costing, GL account preference for stock, non stock and service items, etc. This is done without any programming. The extensibility enables the end user to add fields to a screen or form or report without any programming. The end user can embed Sharepoint sites, any webpages, and any self created wiki pages.

In addition to this, the Web REST Services API and SDK of the Acumatica ERP platform enables an Independent Software Vendor to add industry specific applications such as Discrete Manufacturing Management, Retail Management Systems, Warehouse Management Systems, Parcel carrier systems, Tax Management systems, Property management systems, Construction Management systems, Field service Management systems, etc. All the above industry specific applications are already today integrated with Acumatica ERP, and running at many businesses with great success.

The pricing is not per user but, per suite and module, and per computer resource (cores). If I add some sales people, I don't have to pay extra.

The support of Acumatica is phenomenal. Their online training and guides are really thorough, accurate and complete. Yes you will have to study hard but, you will get to master an ERP that is so powerful that you will be able to do everything you want.

This is a true cloud ERP that can run in your private cloud, in a public cloud or on your servers. The software performance can easily handle many thousands of transactions a day.

Benefits

The benefits are as follows:

. I can now really master the cash flow situation of my company, and if there are problems, I can spot them ahead and identify them at the level needed. I avoid the typical cash shortage crises when payroll is due.

. I avoid overstocking and understocking items

. I can now easily do a cost break-even analysis so that when I need to decide to hire more people, I can find out from my cost break-even analysis how much more sales I need to generate to cover the cost of added personnel.

, The customer and vendor portals enable my company to interact with my customers and vendors on a daily basis. This avoids so much miscommunication, misunderstanding and dragging support issues. This empowers and engages my customers and vendors. Embedding Sharepoint sites helps us a lot.

What do you dislike?

There is a lot to learn but, no pain no gain. After reaching the 80% pass level in the online course, you bet that you know ERP, accounting, CRM, purchasing, sales management, inventory management, HR, etc.

Recommendations to others considering the product

Acumatica is the best choice. The acumatica partners will help you all the way. All the needed training resources are online, and very well structured. See http://www. acumaticaopenuniversity.com ,

Youtube has plenty of substantial videos about Acumatica products and ISV applications.

Acumatica offers you the best price given all the features that you get with the minimal set.

There is a trial either on premises or in SaaS.

The Saas license for the minimal set of features is about $1,600/mth. No fee per user!

What business problems are you solving with the product? What benefits have you realized?

Running my company's Finance administration (GL, Cash mgt, AP, AR), the CRM, the Sales Management (sales orders, shipments, invoicing), Purchasing, inventory, tax mgt, project mgt, Fixed asset management, eCommerce, customer and vendor portal, and production management.

The benefits are as follows:

. I can now really master the cash flow situation of my company, and if there are problems, I can spot them ahead and identify them at the level needed. I avoid the typical cash shortage crises when payroll is due.

. I avoid overstocking and understocking items

. I can now easily do a break-even cost analysis so that when I need to decide to hire more people, I can find out from my break-even cost analysis how much more sales I need to generate.

, The customer and vendor portals enable my company to interact with my customers and vendors on a daily basis. This avoids so much miscommunication, misunderstanding and dragging support issues. This empowers and engages my customers and vendors. Embedding Sharepoint sites helps us a lot.

Acumatica review by User in Automotive
User in Automotive
Validated Reviewer
Verified Current User
Review Source

"Great Product"

What do you like best?

I love Acumatica's easy to use interface. I love that is Web Based so i can access it anywhere anytime.

What do you dislike?

Somethings do not seem to translate well. We have a in house proccess where we build parts in house so we need build sheets and the base model of acumatica does not come with this so we had to create our own program to do this for us.

Recommendations to others considering the product

There are some flaws, reports are not the easiest things to create, but program navigation and use are super simple.

What business problems are you solving with the product? What benefits have you realized?

We are stream lining our accounting side of the business

Acumatica review by Mike L.
Mike L.
Validated Reviewer
Review Source

"Worst Software decision ever"

What do you like best?

not really anything at this point it is very slow and does not work as promised

What do you dislike?

the software was over sold, it underperformed and never ever did what they promised it would. An old version was installed on our server and when i asked to be upgraded to the most current version I was told i had to wait then they wanted to charge me to install what i should have had in the beginning, not that it matters none of it really works anyway

Recommendations to others considering the product

run fast

What business problems are you solving with the product? What benefits have you realized?

its has done nothing but slow us down and hurt us

Acumatica review by User
User
Validated Reviewer
Verified Current User
Review Source

"Good Product"

What do you like best?

The Financial Reporting capabilities and flexibility is excellent. The cloud-based (offsite) data storage is a space saver for us as we scan all payables documents to the cloud, so no document retention requirements. The remote server aspects save us much time, effort, and expense with server management, patches, updates, and licensing costs. We run multiple companies on the same platform, which extends our investment.

What do you dislike?

Some features are just far too complicated or overkill for smallish business. Due to the nature of our business, we use only a subset of the many, many features. Payroll has become so intertwined with HR functions, that we must offload that to payroll-specific providers. It is a fairly expensive product, given our limited needs, but exit costs are pretty high.

Recommendations to others considering the product

Excellent product. Very feature rich, with more functionality regularly added.

What business problems are you solving with the product? What benefits have you realized?

basic accounting. Saving lots of warehouse space for document retention, lower IT costs and headaches. We also use this product for several real estate limited partnerships, in addition to the restaurant use.

(We have sold Wright III Foods, Inc., but this is not reflected in either our software somehow, nor in this review. We are now operating only EPL Ventures, LLC. and five limited partnership real estate and investment companies. The real estate companies are transaction light, compared to the restaurant company.)

Acumatica review by Jerry W.
Jerry W.
Validated Reviewer
Verified Current User
Review Source

"Accounting, reporting and operations are much improved by the use of Acumatica in the Cloud."

What do you like best?

Perhaps the best feature is the ability to use the generic inquiry feature to create ad hoc reports for downloading into Excel for further analysis.

What do you dislike?

The credit card integration with Authorize.net partner could use some improvements.

Recommendations to others considering the product

it is a great product!

What business problems are you solving with the product? What benefits have you realized?

Accounting, sales data analysis and marketing, instant access to data that it took days and weeks to get to with old systems. Benefits include offsite access, unlimited users, downloading of reports into Excel, better streamlining of operations and access to pending shipments.

Acumatica review by Andrew (Andy) G.
Andrew (Andy) G.
Validated Reviewer
Review Source

"Solid financial system to support rapidly growing companies"

What do you like best?

The system is well laid out, very intuitive in its approach, and has a wealth of features that make using it a joy for my staff.

What do you dislike?

The financial reporting setup is very labor intensive to setup and not user friendly.

Recommendations to others considering the product

Remember that Acumatica is still a developing product, so the features that it has are generally very solid, but there are certainly some gaps.

What business problems are you solving with the product? What benefits have you realized?

It has dramatically improved the daily flow of a high transaction environment while providing transparency to all levels of our organization that they have not had before.

Acumatica review by Geoffrey H.
Geoffrey H.
Validated Reviewer
Verified Current User
Review Source

"Great ERP software for start up to mid size Companies"

What do you like best?

Ease of use

Speed of implementation with the right personnel

Intuitive process flows

Ease of data extraction

Ease of customization

Cloud based - nor reliant on internal IT infrastructure

What do you dislike?

Security is a challenge, rules not necessarily intuitive

Form / report writer not user friendly

What business problems are you solving with the product? What benefits have you realized?

added suite of ERP functionality - MRP, Purchasing, Order Management, Service Management, BOM/ Routings, all integrated with GL

Acumatica review by Executive Sponsor in Oil & Energy
Executive Sponsor in Oil & Energy
Validated Reviewer
Verified Current User
Review Source

"Amazing software at affordable price"

What do you like best?

Web based ERP package with an option to deploy on your own server. .

What do you dislike?

Some important areas / information lack proper documentation. For example, I cannot find any database schema and have to create my own.

Recommendations to others considering the product

Be sure to review and document all business processes, Software is not going to solve your organizational problems.

What business problems are you solving with the product? What benefits have you realized?

Acumatica ERP software offers unique opportunity to account for almost any business process along with capturing all the corresponding documentation utilizing web based interface and access from anywhere. Essentially, for us, it is a complete ERP package, with all required accounting modules plus specific adjustments and customization to capture the information from operations, along with document control system.

Acumatica review by User
User
Validated Reviewer
Verified Current User
Review Source

"The product is improving quickly"

What do you like best?

Acumatica is improving fast - they implemented many of the features we asked for.

I like the fact that keyboard shortcuts and work with keyboard is supported - very convenient.

What do you dislike?

Although rather convenient, the interface is not sexy and smells like 2000s.

There are too many levels in the interface so it sometimes is hard to navigate.

Recommendations to others considering the product

Consider how many integration you need to do - Acumatica may or may not have ready-to-use integration solutions for other systems.

What business problems are you solving with the product? What benefits have you realized?

We use Acumatica for several different purposes, including time tracking on projects. The solution helped us to build PNL reports and make improvements in our processes.

Acumatica review by Chris S.
Chris S.
Validated Reviewer
Review Source

"Fast, Accurate and Great support"

What do you like best?

Acumatica has proved to be very accurate over the two years we have been using it. Stock quantities were a big issue with our last ERP. Also the support from Acumatica has been great.

What do you dislike?

Really not a lot to complain about. Upgrades with the old screen based APIs were a bit tricky, but they have since replaced those. The licensing we are using is by processor, which generally works well for us, but it does mean an upgrade requires doubling capacity.

Recommendations to others considering the product

Check out Cloud9ERP.

What business problems are you solving with the product? What benefits have you realized?

We have a fairly complex business with many lobs and sales channels and Acumatica has supported those with very few customizations.

Acumatica review by User
User
Validated Reviewer
Verified Current User
Review Source

"Old-style interface but highly customizable"

What do you like best?

Mobile app (we use it for expense reports);

Keyboard shortcuts in browser version;

Integration with AD for authentication

What do you dislike?

The interface looks a bit outdated, and it is hard to navigate at times.

Recommendations to others considering the product

Consider how many integrations you need to do - Acumatica may or may not have ready-to-use integration solutions for other systems.

What business problems are you solving with the product? What benefits have you realized?

We are using Acumatica as our finance system. I primarily use it for expense reports.

Acumatica review by User in Renewables & Environment
User in Renewables & Environment
Validated Reviewer
Verified Current User
Review Source

"Overall good platform, more difficult implementation than it should have been."

What do you like best?

Navigation within the system modules and help sections.

What do you dislike?

Lack of sufficient canned reports, cash flow statement doesn't seem to work. Too much modification required to create new reports or run financials in separate ways.

Recommendations to others considering the product

Make sure to hit as much as possible before go-live. We had a large number of issues after going live that required substantial support and allocation of company resources.

What business problems are you solving with the product? What benefits have you realized?

Inventory primarily and purchasing process. We've streamlined our purchasing process to utilize the 3-way match within Acumatica. Inventory is still being dialed in.

Acumatica review by User in Hospitality
User in Hospitality
Validated Reviewer
Verified Current User
Review Source

"Acumatica is fantastica."

What do you like best?

It's user friendly and has been much easier to submit expenses. We recently transitioned and I was super afraid of the change but love it now!

What do you dislike?

We had some issues getting it to read all of our prior expense entries and old things but we have mostly worked through that.

Recommendations to others considering the product

Make sure you have a good plan for prior data but moving forward for new things it's amazing!

What business problems are you solving with the product? What benefits have you realized?

Finance system. Things can be much easier!

Acumatica review by Sharon W.
Sharon W.
Validated Reviewer
Verified Current User
Review Source

"Intuitive software with customized feel"

What do you like best?

Excellent, intuitive software perfect for small to midsize businesses. This product is easily adaptable for a customized feel.

What do you dislike?

The integration with our Point of Sale was frustrating mainly because of the POS design.

What business problems are you solving with the product? What benefits have you realized?

Accelerated month end close process

Acumatica review by Julia T.
Julia T.
Validated Reviewer
Review Source

"Customizable Accounting Software"

What do you like best?

We've been able to improve our AP process and significantly reduce payment processing time since we switched to Acumatica from our in-house software.

What do you dislike?

Customizations to the system and expensive and take a long time to build.

What business problems are you solving with the product? What benefits have you realized?

We have reduced turnaround time and can track payment types much more easily than before we had the system. We love that Acumatica is so compatible with Excel.

Acumatica review by Industry Analyst / Tech Writer
Industry Analyst / Tech Writer
Validated Reviewer
Verified Current User
Review Source

"Great software and has a lot of capabilities"

What do you like best?

The system can be customized to whatever is needed. Customization can come from third-parties, in-house, or through Acumatica's development team.

What do you dislike?

Acumatica is still new, so finding an experienced consultant for deploying Acumatica may be difficult (depending on location).

Recommendations to others considering the product

Have your processes well established and consult a Acumatica Rep to review and offer suggestions.

What business problems are you solving with the product? What benefits have you realized?

Tracking products from start to end, cloud deployment allows inter branch connection, and pushes for more standardized processes.

Acumatica review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Acumatica Personal Expierence"

What do you like best?

It's an intuitive ERP, it has lot of functionalities that adjust to any kind of company around the world, it's easy to work and easy to customize.

What do you dislike?

Sometime it's difficult to get some new features from Acumatica to add in next Builds or Versions, additional it only works perfect with Microsoft technology, it should be more open to another technologies.

Recommendations to others considering the product

It's a good ERP for Pymes, it meets all the main requirements for any company, good support from Vendor and it continues Evolving.

What business problems are you solving with the product? What benefits have you realized?

We are solving a problem related to contracts, to get all the information with all differents kind of contracts that we manage, acumatica is very usefull because it offers some funcionalities to get full Traceability of the information.

Acumatica review by Executive Sponsor in Wholesale
Executive Sponsor in Wholesale
Validated Reviewer
Verified Current User
Review Source

"Acumatica initial review"

What do you like best?

We are a new customer to Acumatica coming from a legacy system. We developed our previous software over the past 30 years, so we were drawn to the flexibility of Acumatica. It is a robust system with many options and third-party plugins. We also like the fact that it can be deployed on-premise or in the cloud, without affecting updates or modifications.

What do you dislike?

So far, we have not encountered anything that we dislike.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a modern, customizable solution written in a modern language. We feel that Acumatica solves this problem.

Acumatica review by Janessa M.
Janessa M.
Validated Reviewer
Verified Current User
Review Source

"Great but could be better"

What do you like best?

I like that i am able to work remotely with acumatica and also the capability to upload files directly onto the software.

What do you dislike?

The reports. Some of the reports are not exactly accurate or do not pull from the right sources.

Recommendations to others considering the product

The level of support needs work. I want to be able to have my questions answered quick, but sometimes it takes weeks.

What business problems are you solving with the product? What benefits have you realized?

Productivity and sales. Keeping tracking of how our business is doing.

Acumatica review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Review Source

"Acumatica Makes getting consolidated financials easy"

What do you like best?

It is very easy to run reports and I love that you can drill down on the items to get more detail.

What do you dislike?

How hard it is to write reports. Creating a unit set is no easy task because you really have to think about things in a very different way. Everything seems to be don alphabetically so I find myself renaming things to get them to show up where I want them.

What business problems are you solving with the product? What benefits have you realized?

Our old system was based on excel spreadsheets and lots of links. Now we can easily see our financials at any time and everyone has access. We are also much more confident in the validity of the data.

Acumatica review by Jerry M.
Jerry M.
Validated Reviewer
Review Source

"Business software that’s great"

What do you like best?

its Designed web based so any device browser works

What do you dislike?

The only thing I disliked when I opened my contacts I couldn’t call my pressing the number

Recommendations to others considering the product

Give it a try

What business problems are you solving with the product? What benefits have you realized?

Wether it’s expense claims or sale orders contacts or technical support cases, every screen can be visible

Acumatica review by User
User
Validated Reviewer
Review Source

"From Quickbooks to Acumatica"

What do you like best?

The program is fairly simple to use once you get the hang of it. We went from Quickbooks to Acumatica and it was a little bit of a learning curve in terms of the way we had to change the process in which we do things.

What do you dislike?

I do not like that many of the reports do not reflect the information that we were accustomed to seeing on Quickbooks.

What business problems are you solving with the product? What benefits have you realized?

We needed a more accurate accounting solution for our business. We do have more accurate numbers, but it was a very long process in getting here.

Acumatica review by Michael L.
Michael L.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Solutions Consulltant"

What do you like best?

Integrated nature of all apps via the web interface

What do you dislike?

Can''lt think of a thiing - Except an un-lit keyboard on a survey and light grey text that I can't see.

Recommendations to others considering the product

Buy it.

What business problems are you solving with the product? What benefits have you realized?

I am an implementation consultant for Acumatica software.

Acumatica review by Administrator in Alternative Dispute Resolution
Administrator in Alternative Dispute Resolution
Validated Reviewer
Verified Current User
Review Source

"Acumatica review"

What do you like best?

I like that i can upload from excel (payroll, voluminous line item payables/journal entries)

What do you dislike?

I don't like that i can't see the remittance address when inputting payables

Recommendations to others considering the product

opt for the training

What business problems are you solving with the product? What benefits have you realized?

Acumatica provides greater flexibility for financial statement preparation; it also segregates duties better.

Acumatica review by Industry Analyst / Tech Writer in Retail
Industry Analyst / Tech Writer in Retail
Validated Reviewer
Verified Current User
Review Source

"Very good experience"

What do you like best?

Web based. Works on any browser. Has phone app for remote access.

What do you dislike?

Reports can be frustrating. Need more database information for reports.

Recommendations to others considering the product

Gather old data into spreadsheets form import.

What business problems are you solving with the product? What benefits have you realized?

Full back office requirements from billing, sales, warehousing, purchasing, Mfg,

Acumatica review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Cloud-based ERP-CRM Integration solution saves you money"

What do you like best?

Cloud-based ERP software suite and an integrated CRM product is cost-effective for small and medium-size business.

What do you dislike?

the cost to install and maintain such systems

Recommendations to others considering the product

Cloud-based ERP-CRM Integration saves you money

What business problems are you solving with the product? What benefits have you realized?

Identify new business leads and transform those leads into new customers to grow their business for years to come.

Acumatica review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Review Source

"Acumatica is a good all in one Sales Tool"

What do you like best?

I like all the functionality of Acumatica and the ability to document information on different client accounts. Also the ability to communicate between departments is great. The dashboards are also great.

What do you dislike?

The fact that the system times out at least once a day even while actively using the system.

What business problems are you solving with the product? What benefits have you realized?

One central hub to hold all client data. Less paperwork, better communication and processes.

Acumatica review by kusanto j.
kusanto j.
Validated Reviewer
Review Source

"Acumatica is a good ERP and web base solution"

What do you like best?

Web base solution for many branches and multiple companies

What do you dislike?

Acumatica licensing was changed, different if compared with licensing when we buy in 2011

Recommendations to others considering the product

Yes

What business problems are you solving with the product? What benefits have you realized?

Distribution. The benefit is centralized Database

Acumatica review by Executive Sponsor in Luxury Goods & Jewelry
Executive Sponsor in Luxury Goods & Jewelry
Validated Reviewer
Verified Current User
Review Source

"Acumatica Review "

What do you like best?

The ability to easily run reports. Being able to keep inventory organized by locations.

What do you dislike?

The lag when importing larger documents.

What business problems are you solving with the product? What benefits have you realized?

Keeping inventory in several locations for different channels.

Acumatica review by Sean H.
Sean H.
Validated Reviewer
Review Source

"Use acumatica for product inventory"

What do you like best?

I can use it to verify my item code numbers in Widen. I like acumatica.

What do you dislike?

I have a low permission setting so it is hard to judge it. I don't use it very often.

Recommendations to others considering the product

I don't have one.

What business problems are you solving with the product? What benefits have you realized?

I don't have any problems.

Acumatica review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Verified Current User
Review Source

"its been really good"

What do you like best?

I like that it grows with my company. its has separated us from our competition somewhat

What do you dislike?

we have only been down a few time but the group usually jumps on the problems pretty quick.

Recommendations to others considering the product

you wont be dissapointed. if ease of use and implementation is imprtant then this is your choice.

What business problems are you solving with the product? What benefits have you realized?

we needed speed and ease of use. its easy to teach new employees.

Acumatica review by User in Retail
User in Retail
Validated Reviewer
Verified Current User
Review Source

"making my job easy"

What do you like best?

The best thing about Acumtica is that it's self explanatory

What do you dislike?

What i dislike is that the server is very slow at times and we get errors.

What business problems are you solving with the product? What benefits have you realized?

paying invoices.

Acumatica review by Alex M.
Alex M.
Validated Reviewer
Verified Current User
Review Source

"VP of Finance & Accounting"

What do you like best?

Intercompany payables module, ease of reconciling cash accounts

What do you dislike?

inability to consolidate financial reports

What business problems are you solving with the product? What benefits have you realized?

Financial Reporting, A/P & Cash Mgmt

Acumatica review by Frank L.
Frank L.
Validated Reviewer
Review Source

"Acumatica"

What do you like best?

Seems easy to use. The screens are easy to understand

What do you dislike?

Not consistent between screens (but this in minor)

What business problems are you solving with the product? What benefits have you realized?

Payments

Acumatica review by User in Retail
User in Retail
Validated Reviewer
Review Source

"Powerful But Complicated"

What do you like best?

I like that the system is highly customizable and you can get the different modules to work in different ways that suit your workflow.

What do you dislike?

I dislike that some processes can be cumbersome and complicated.

Better written help files would be a huge improvement

What business problems are you solving with the product? What benefits have you realized?

Providing Actionable Reporting to Managers is our current business problem.

Acumatica review by Administrator in Furniture
Administrator in Furniture
Validated Reviewer
Verified Current User
Review Source

"Acumatica Review"

What do you like best?

Distribution and Finance Modules are easy to use and the controls are set according to user specs.

What do you dislike?

CRM Module needs lots of improvement. It should be easier to identify leads belonging to the same client, or avoid duplicity of clients/leads.

What business problems are you solving with the product? What benefits have you realized?

Inventory controls, better visibility of cash situation

Acumatica review by User
User
Validated Reviewer
Review Source

"user friendly ERP"

What do you like best?

easy to understand, follow with the corrections, pull reports on specific accounts and balances

What do you dislike?

pre-formatted reports are not that easy to change

What business problems are you solving with the product? What benefits have you realized?

accounting book accuracy; reporting on Fixed Assets and to the FP&A on specific expenses

Acumatica review by Administrator in Accounting
Administrator in Accounting
Validated Reviewer
Review Source

"Really starting to appreciate Acumatica!"

What do you like best?

Very very Robust. Integrated manufacturing Module. Web access

What do you dislike?

Some pet peeves...things that made no sense to me. Resolved by finding a way, or just living with it

What business problems are you solving with the product? What benefits have you realized?

We are finally going to get a good cost analysis of our products

Acumatica review by User in Pharmaceuticals
User in Pharmaceuticals
Validated Reviewer
Review Source

"Review for Acumatica 5.2 Core Financials, Distribution Suite, Interbranch Accounting Module "

What do you like best?

Very easy to use;

Can be quickly to access to the financial data;

Easy to learn;

Data can be converted to Excel

What do you dislike?

Foreign currency handling can be improved

Recommendations to others considering the product

Fixed Assets module has some challenges.

What business problems are you solving with the product? What benefits have you realized?

Consolidation reports are produced

Acumatica review by Administrator
Administrator
Validated Reviewer
Review Source

"Best for distribution"

What do you like best?

Distribution module, ISVs, Customizability

What do you dislike?

Value Added Resellers, high VAR costs,

Recommendations to others considering the product

Do it.

What business problems are you solving with the product? What benefits have you realized?

Advanced distribution. Faster order turnaround.

Learn more about Acumatica

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* We monitor all Acumatica reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.