Acumatica

Acumatica

(54)
4.1 out of 5 stars

Acumatica is a leading provider of Cloud ERP and Could Accounting software for mid-size businesses and non-for-profits

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Acumatica review by <span>Lane E.</span>
Lane E.
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Great Cloud Based ERP

What do you like best?

The cloud interface is really good. I haven't worked with a ton of ERPs, but by comparison, Acumatica's cloud functionality is awesome.

What do you dislike?

Navigating to the right screen can be a bit of work and performing some transactions seem to take a little more effort and time than I'd prefer.

Recommendations to others considering the product

Like any ERP, Acumatica has it's pros and cons. I recommend making sure that the way Acumatica works will mesh with your business or be willing to make changes to your business to work with Acumatica. From my experience when you make a choice of ERP, use the ERP the way it was made - it'll save you a lot of headaches.

What business problems are you solving with the product? What benefits have you realized?

We are using Acumatica as our system of record and process all inventory and orders through it. Acumatica has provided way more visibility into our business to make key decisions than our previous system did.

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Acumatica review by <span>Jeff G.</span>
Jeff G.
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Bumpy (all ERP setup's are) at first but definitely a solid solution.

What do you like best?

It was a lot of work and took longer than expected. But once it was running it is very good. Has a very customizable back end and development for it is pretty straight forward, thanks to 6.1 the new REST API is definitely a hit.

What do you dislike?

Initial Setup is a challenge, but once the kinks are worked out it works well. It will take time, but patience is the key as with any major software move.

It's a plus and a minus because it is so customizable so planning your customizations are key.

Recommendations to others considering the product

It will be bumpy, having a person on team that knows accounting really well and a person who can learn software and be the goto person with lots of time to help others. As the learning curve is very slow at first but once you understand the flow and why it works that way it all falls together. Planning is key. This is so granular that the configuration can be a bit of a challenge

What business problems are you solving with the product? What benefits have you realized?

We were operating in seven different systems, and the goal was to bring our entire business process and flow into one solution. We are several companies that all flow up to one owner and this was the best solution to get the job done.

So we are still using two different systems instead of one, but that is much better than before.

What ERP Systems solution do you use?

Thanks for letting us know!
Acumatica review by <span>Hamilton R.</span>
Hamilton R.
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Why Acumatica? Easy one: Simplicity

What do you like best?

Acumatica help us to put order in our organization, becuase is very simple to use. All our users say this from Acumatica, other ERP's are very powerfull but also very difficult to manage, so Acumatica gives what we want in the way we want, simple.

What do you dislike?

Acumatica don't have a suite for Service, this is a problem for us because we do post sale service for our products. Also his Fixed Assets suite do not work 100% like we want it, we have a dificult way to manage our fixed assets, we treat them like regular items, so we move them from some place to other from customer to customer, so even if we go for another ERP we are gonna have the same issue.

Recommendations to others considering the product

If you want to do it simple, do it in the Acumatica way.

What business problems are you solving with the product? What benefits have you realized?

Simple Workflows, Acumatica don't have a strong module for workflows, but for us it doesn't care because for the simple way of work of Acumatica we don't need it. So we go from A to B in no time.

Acumatica review by <span>Corrie L.</span>
Corrie L.
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Support isn't there for the UK market yet

What do you like best?

Integrations can easily be built with any external software by a developer. All the modules relating to finance very comprehensive and being able to use Microsoft power BI for reporting is a big plus.

What do you dislike?

A few annoying things like very clunky payment matching process and the CRM feature is basically useless.

Recommendations to others considering the product

if you are in the UK i would be very careful about going with this product as there are only a handful of re sellers with limited experiance.

What business problems are you solving with the product? What benefits have you realized?

we thought we were solving a problem by getting away from an erp without a finance module which then linked into sage. But TBH we seem to have created more problems for ourselves and what benefit we have acctually gained would be a question.

Acumatica review by <span>Nader C.</span>
Nader C.
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Transitioning into Acumatica

What do you like best?

Coming from Sage Software, it looks like Acumatica will allow us to grow to scale and provides more in depth analytics of our sales and operations. It's not as simple to use, but I see this software helping us create operating efficiency and management of our warehouse. I also can't express how useful it is that this software is built on a browser platform. This allows me to work efficiently from anywhere whereas I would always be stuck in my office.

What do you dislike?

It seems like there are multiple steps for simple processes such as sales orders, purchase orders, etc. Coming from Sage, everything was a simple 1-2 step process. Acumatica seems to be a 3-5 steps for all of these similar tasks. Also, if you go into a print screen and forget to save your work, you'll lose everything by clicking on back. The action tab needs to be available in the print screen to prevent data loss. The sales order process is also quite cumbersome. The training is a key aspect in learning how to use Acumatica. We are in the training process right now and will hopefully go live in two weeks.

Recommendations to others considering the product

Know what your getting into and understand that you'll have to clean up your whole database before going in. It's not as simple as importing your data if you don't have your data properly formatted and organized. Acumatica can be a great tool for growing your business, but you'll have to go through the growing pains in setting up all your data properly for import and the training process to ensure all users have proper knowledge in how to use the software. The hardest thing for long time employees to accept was going through new daily processes.

What business problems are you solving with the product? What benefits have you realized?

We are working to create operating efficiency, sales analytics to help with purchasing, and warehouse management, along with integrating a CRM and customer portal. One of our biggest issues in the business is with warehouse mispicks. This upsets customers and Acumatica will help us integrate into lot tracking and also factoring in warehouse management at some point.

Acumatica review by User
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Good experience with the ERP & Partner

What do you like best?

Good financial reporting tools, and operational capatility. The ERP has a very easy to use interface and as it is on the cloud you can access anywhere.

I also Like that you can configure your organizational tree (easy to use) The authorizations run very effectively.

What do you dislike?

CRM integration / Price list management. I would like to have more options to stablish different pricing Methods. Like: Stablishing a Price list for a specific Customer or Kind of Customer.

I expected much more of the "Regionalization". Mexican law requires special functionalities and it accomplish them, just ok. But it lacks of reports and controls that are needed to confirm that we are doing ok.

Id like a more powerful / cash flow report. It gives information just of the next 30 days. It should give information (Weekly or monthly) For the next 12 months.

Recommendations to others considering the product

It is a Powerful ERP, but it has its own limitations, to know those limitations is important so you can make a good choice.

What business problems are you solving with the product? What benefits have you realized?

The mayn reason to change our ERP to ACUMATICA is to improve our control and operations in Purchase planning & control, account payable authorizations. But we have improved also the financial controls, reporting, and auditing, thanks to the reporting engine that works really well.

We are also taking good advantage of the inventory module.

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