Ease of use, clean and organized screen layouts. AddressTwo is excellent for mobility and open to multi platforms, such as PC, MAC, Linux based Operating Systems. Works great in most internet web browsers. Excellent reliability. Fast instantaneous response time. Data is accessible in Real-Time.
Downloading data in CSV format is made easy and very useful for further analysis. Data backup is also made easy via downloading CSV formatted files. Contacts can be grouped, products and services can be tagged to specific contacts. Because AddressTwo is internet based, sharing access to many users is not a problem. Gives me all I need in a CRM.
I am not aware of a way to change the following two configurations:
1. Date format is not set for International Standard: YYYY-MM-DD.
2. Brackets "(905)" for telephone area code number are not needed nor wanted.