For very basic file transfers, this product works fine. The logging is adequate and set-up is fairly easy.
The Provider Web services are a nice feature, and is a main reason for our purchase.
The software is sold as something that is very easy to use, but that is only for very basic file transfers.
Any research into the Adeptia-provided processing requires java knowledge.
The documentation was written by non-native English speakers and in places is very difficult to get through and often incomplete. Most of the included screen shots are blurry. The support site includes a bit more useful documentation but it can be hard to track down exactly what you are looking for.
The B2B processing itself isn't too bad, but features Adeptia accentuates like multiple sources on a data map don't work within the B2B processing. Similarly, when setting up real-time processing using X12 schemas within a custom process flow, the error reports and acknowledgements don't work outside the B2B framework.
Much of support is located off-shore so often I don't get an answer to my questions until the next business day at 3am.
Make sure you know exactly what you need such as X12 processing versus other layouts, any database connections that would be needed, reporting and logging that would be required, and archiving and data retention.