What do you like best?
I love how simple it is to get going! I thought this was going to require a class or some serious Googling to find answers on how to perform key functions. Not the case with Captivate! Adobe made this for the end user, not just for the professional that knows how to use Adobe products. Anyone can pick this up and get going within minutes. I love how easily laid out the options are and the ability to make it look great.
What do you dislike?
I do not like the cost. I understand this is an expensive application and Adobe is making their money back. No one is in business to give things away for free. But most companies in today's world will target a feature set for consumers and another for prosumers. Captivate has one version and that is all. Also with Adobe's changes to subscription based only, this makes previous owners a bit out on a ledge since we cannot get Captivate in the same subscription as Creative Cloud. That's dumb. No company should make a product that cannot be combined with others of their own products. BAD MOVE ADOBE!
Also, if you plan to make courses that require answering questions at the end to "pass", then strap in and get ready to study hard! This is not easy. It does require much more knowledge to get this done and is super tricky. Adobe leaves you on your own in this area, offering very little verbiage inside the application how to do it, and offer far less support over the phone to try and figure this out. You will find yourself researching how to do this.
Recommendations to others considering the product
Don't be scared, there is a lot that can be done, but you can start simple. WOrk your way up and gradually learn all the features.
What business problems are you solving with the product? What benefits have you realized?
We needed to show our customers short videos on how to use our system. We built a system for our customers to use, but how do you train over 4 thousand customers that all work from home around the planet? Well Captivate makes it super easy to accomplish! Record yourself performing whatever you want to show your customers, add your voice over the top explaining what you are doing and add some mouse movement gestures to make your video really stand out and look professional.