What do you like best?
Adobe InDesign is a very smooth, functional piece of software. It makes basic typesetting easy and getting your designs print-ready a breeze. It is almost invisible in its effortless usability. If I were not married to other Adobe products, the thought of trying an alternative to this software may have crossed my mind, but as it stands, I see no good reason to try anything different, because of InDesign's integration with Creative Cloud and, thus, with the bulk of my design work.
What do you dislike?
One of my primary beefs with InDesign, and keep in mind that this is a fairly minor issue, is that the integration with other Adobe products, while they are strongly integrated from a creative perspective through the Adobe Creative Cloud, there is some pesky inconsistencies between keyboard shortcuts and basic software behaviors with Photoshop and Illustrator. This is probably not a major issue for professionals who spending most of their time focusing on specific Adobe software products, it is annoying for a self-employed freelancer like myself who is constantly switching between Photoshop, Illustrator, and InDesign. Another thing I dislike, as I have mentioned in previous Adobe software reviews, is the high price of Adobe Creative Cloud software.
Recommendations to others considering the product
It is extraordinary useful as part of a larger package, the Adobe Creative Cloud suite. If you have a need for this type of software, and already use Photoshop or Illustrator, I would highly recommend it, if you can afford it.
What business problems are you solving with the product? What benefits have you realized?
Adobe InDesign, while perhaps not as "essential" as Photoshop, for example, is very useful in conjunction with other products in the Creative Cloud suite. It solves a inconvenience problem.