What do you like best?
Like many others, our organization has a history of using paper documents and signatures. Many of our workflows and filing systems are built around this and switching to 100% SaaS solutions are not an option. Adobe Sign bridges the gap by making it painlessly easy to take documents, built workflows around them, and distribute them for digital signature, with the end result being a PDF that can be digitally filed or printed.
What do you dislike?
The only missing piece is some type of mail merge functionality—being able to build a document with custom merge fields and send it to a list of email addresses. I can still build it using Word, and then upload it, but I have to manually send it to each email address.
Recommendations to others considering the product
Works very well in conjunction with Acrobat DC. Also has a great iOS mobile app that can allow for local signing on a tablet or device.
What business problems are you solving with the product? What benefits have you realized?
Sending documents to students for signature, documents that need multiple parties to review, and employee counseling documents. Works very well with the distributed workforce we have in EMS—spread all over the city, working different shift schedules. Allows for truly asynchronous workflows.