What do you like best?
ADP RUN has had all of the tools and add ons necessary to solve emerging issues as they have come up. We have tacked on various services through the years as we have needed to, and it has been great that they are available and reasonably priced. We have not had to go somewhere else for a need, we have been able to take care of it with ADP RUN.
What do you dislike?
The only real issue I have is that I wish the report creating wizard was a little better. There are some reports that I would like to create myself that I either can not do, or I just can not figure out how to do it. The wizard is not that easy to use or figure out, so I am really not sure if it CAN be done, or if I just do not understand how to use it.,
Recommendations to others considering the product
ADP has a full arsenal of tools to administer to a full range of HR, payroll, and insurance needs. We have always been able to find the solution to any problem or needs we have within their offerings.
What business problems are you solving with the product? What benefits have you realized?
ADP RUN has provided the resources to process payroll, handle our Workman's Comp insurance, and track time. When a new HR need comes forth, I always look to ADP first to see if they offer the service, as the service with the products we already have is seamless and customer service is great.