We were forced to migrate onto this platform which is primarily focused on HMC clients and we are payroll only. It took a lot of work to make usable and not all requirements are easy to configure. In the migration we lost some functionality that we were not made aware of until very late in the process - some after migration complete which we are still trying to work around.
The system can be very buggy and error messages are not always intuitive.
Everytime you run a report an urgent notification is generated which makes the message center useless. Could we save the 'urgent' notifications for the really important stuff. It is difficult to wade through the useless notices.
On screens with multiple tabs - if you are trying to review changes - once you select a different date it brings you to the 1st tab in the menu instead of staying on the tab you are currently reviewing. It creates lots of extra keystrokes and makes reviewing history burdensome.
Sorts are inconsistent by page - no standardization between screens - for example some alphabetize with #s at the top of the list and some with #s at the bottom of the list.
It is clear that the programming teams did not work together as how rows are displayed, and how common functions work seem to differ based on the page you are looking at instead of having a standard convention for all.
Why does the system allow for changes to historical information to be made - can't go back in time to change how a check was direct deposited but the system will allow you to make a backdated change to the information.
The system was forced on us before it was ready and the amount of beta testing we had to do as a client trying to rollout was cumbersome.