What do you like best?
The automatic syncing between HR and Payroll reduces key strokes and errors. We track our applicants as well. Being able to pull up an application and change their status to New Hire, saves me from having to type in the personal information of the new hire (ss#, phone, address, email, etc.)
What do you dislike?
While on V2 eTIME didn't auto-sync, it does with this version. But the problem is the information is not date effective. For example, an employee is terminating on Friday. I can terminate them in Workforce now with the future date. But the portion that syncs with eTIME is immediate. There access is cut from eTIME on that day the term is processed, not their term date.
Recommendations to others considering the product
Remember that ADP is a large company and offer many modules. Be sure you know what you want/need. Sometimes there are things that you will find later that you could use. Do not be afraid to ask but keep in mind, it is only mostly customizable (not totally customizable like some sales people would like to tell you).
What business problems are you solving with the product? What benefits have you realized?
We use ADP for 98% of our HRIS situations: Recruitment (applicant tracking); HR and Benefits; Payroll and timekeeping (eTIME). These applications interact with each other and save time. If we can make the performance evaluations work the way we would like, we could move to 100%