AdvancedBilling

(10)
3.9 out of 5 stars

AdvancedBilling allows you access to crucial patient information and control the patient scheduling process from a single screen as well as manage patient demographics, referral information, insurance coverage, check-in, and more.

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Showing 11 AdvancedBilling reviews
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AdvancedBilling review by <span>Logan K.</span>
Logan K.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

ODBC Access and Advanced Insight are great tools

What do you like best?

The ODBC connection is absolutely awesome. I can use T-SQL to create reports that most PM system reporting features can't come close to. Advanced Insight (built-in BI tool) is pretty nice itself, but it can't compare to the ODBC.

What do you dislike?

It is INSANE that a client can't "lock down" payment "deposit dates". The practice management (billing) software I've used in the past allowed you to balance the day's activity to your bank account THEN lock those "deposit dates" down. Unfortunately, AdvancedMD allows users to change the deposit date at any point during the life of a payment. This makes bank reconciliation a nightmare.

Recommendations to others considering the product

Definitely purchase the ODBC access.

What business problems are you solving with the product? What benefits have you realized?

Their great access to the data makes reporting VERY simple. Even if their built-in BI tool (Advanced Insight) doesn't allow access to specific data intersections, I can usually figure things out using MS SQL. Their lead intraoperations resource (Chris Schell) is insanely knowledgeable - he's been a HUGE help with regards to integrating with our BI tool and general ad hoc reporting.

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AdvancedBilling review by <span>Corey J.</span>
Corey J.
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Invitation from G2 Crowd
Reviewed On

The Best for medical billing

What do you like best?

This software is web-based, so you don't have to pay maintenance or hardware fees. Everything you need is included and in one place. It has improved the billing process by 200%.

What do you dislike?

Learning the software is very difficult and time-consuming, and can be confusing at times. I would appreciate an improved training section of the software to make this easier.

Recommendations to others considering the product

Take the time to properly learn and understand the software. Once you know what you're doing, this software will save you time and make your life much easier.

What business problems are you solving with the product? What benefits have you realized?

I am solving billing issues. While the initial setup and learning are time-consuming, once you get the hang of it, this software really streamlines the billing process and saves time down the road. By spending less time on billing, I can focus on other tasks in the same amount of time as billing used to take.

What Medical Billing solution do you use?

Thanks for letting us know!
AdvancedBilling review by <span>Felisha W.</span>
Felisha W.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Billing 101

What do you like best?

The program is extremely detailed down to the filters. There are several ways to manuever around rhe program some easier than others. I love the extras like claim lookup options and how the claim and insurance is in real time.

What do you dislike?

It is in some cases TOO DETAILED and technical. Unless you adjust the program to exactly what i want to see every claim that does not meet rhe criteria preset will kick back. Also ro many options for looking up patients and does not migrate updates from EMR TO ADVANCED MD *in real-time.

Recommendations to others considering the product

Have enough computer experience to set up the filters and your good to go

What business problems are you solving with the product? What benefits have you realized?

Increased in collections and claim receivables.

AdvancedBilling review by <span>Abby S.</span>
Abby S.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

AdvancedMD Medical Billing Review

What do you like best?

One of the best features so far from Advanced MD is the customer service. You may sometimes need to wait for a call back from support to solve an issue, but normally this is not long, and the solution is quick to solve the problem.

What do you dislike?

A confusing aspect when we implemented the program with the different tiered level packages for the software packages. You need to make sure you have good communication with your sales representative to make sure that the package level you will be receiving gives you the access that you will be needing.

Recommendations to others considering the product

It would be nice to clean up the tiered software packaging. It can be somewhat confusing if you do not have a detailed and thorough sales representative walking you through the purchasing and implementation process.

What business problems are you solving with the product? What benefits have you realized?

The software and billing processes provide amazing customization which support faster payments and cleaner claims being sent out for processing. Also, we have not found any issues with the reporting capabilities.

AdvancedBilling review by User in Medical Practice
User in Medical Practice
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Need improvement all around

What do you like best?

I like the recent spring 2017 update that they have implemented in their interface. It has brought checking in patients as well as tracking billing statements easy to see. I like how there is now a pop up for co-pays at the first hover over each patient.

What do you dislike?

There is too many times where the servers have crashed and customer service response has been giving us the wall. Also when we have to manually fix the errors which can easily be created with some changes are frustrating. There are also recurring errors that delete progress which is quite unacceptable. Lag time is close to dial up.

Recommendations to others considering the product

Consider other option before approaching this software. The customer service is as slow as their system.

What business problems are you solving with the product? What benefits have you realized?

Unfortunately I have not had the most pleasant experience with this software. There are benefits with the new update that was implemented spring 2017 and it was fantastic with patient recalls and showing patient just by hovering over the selected patient.

AdvancedBilling review by <span>Curt H.</span>
Curt H.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

AdvancedMD provides all the features and support a medical billing service needs.

What do you like best?

There's a lot I like - and the best is the CBO function that allows me, from one login, to view all of clients at once - I can easily and effortlessly run roll-up reports. The dashboard shows the overall results of my business and I can easily click down to see individual clients. This makes the overall management of our growing firm (over 50 practices nationally) very straightforward.

What do you dislike?

Frankly, there isn't much that I dislike. I think the biggest issue we've encountered is that we often times seem to know more about how the system works as it pertains to medical billing than the support team at AdvancedMD.

Recommendations to others considering the product

yes - i would definitely recommend this package. it is a solid company, being owned by ADP. The team is strong, and they are continually looking for ways to improve the product and have it be a more powerful tool for the user community. As a billing service, it has been fantastic.

What business problems are you solving with the product? What benefits have you realized?

Reporting, reporting, reporting - we need to get cogent data quickly both for internal management and for managing our clients productivity. The strength of the ad-hoc reporting tool AdvancedMD has recently rolled out has made that really strong.

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