Advocately

Advocately

4.9
(29)

Advocately allows you to run Customer advocacy programs that will generate reviews, referrals and case studies

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Advocately Features

Survey Management

Brand Design Consistency

Creates feedback forms that are consistent with the design of the site.

Not enough data available

Survey Deployment

Supports the creation and deployment of different survey types on different channels or devices.

Not enough data available

Feedback Collection

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Not enough data available

Device Responsiveness

Allows designs to adapt automatically to the device that users access the survey or software.

Not enough data available

Consumer Intelligence

Customer Feedback

Provides a forum for customers to give feedback and data storage for company analysis.

Not enough data available

Competitive Intelligence

Allows users to get real-time information on competitors performance and reputation.

Not enough data available

Sentiment Analysis

Gives users greater visibility into the how feel and respond to reputation gaining tactics.

Not enough data available

Discovery

Referral Program

Creates and manages referral programs to find brand advocates

Not enough data available

Incentives

Provides incentives for engagement to advocates

Not enough data available

3rd-Party Trends

Sources advocate content from third-party social media platforms to identify trends and problem areas

Not enough data available

Process Management

Feedback Aggregation

Aggregates feedback and transforms feedback into actionable insights.

Not enough data available

Trigger Alerts

Triggers creation of a new case after customer leaves feedback.

Not enough data available

Real-Time Analysis

Analyze collected feedback near or in real-time.

Not enough data available

Real-Time Action

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Not enough data available

Reporting

Revenue Reporting

Provides tools with enhanced filtering and correlation between revenue and reputation.

Not enough data available

Corporate Reporting

Helps monitor the overall performance of marketing efforts and brand establishment.

Not enough data available

Dashboard

Provides a centralized hub and management tools for all data points related to online reputation.

Not enough data available

Media Monitoring

Social Networks Monitoring

Helps track and monitor social media trends and interactions.

Not enough data available

Social Media Management

Helps manage social messaging and measures the full impact of social campaigns.

Not enough data available

Digital Media Monitoring

Helps manage ad messaging and measures the full impact of digital advertising campaigns.

Not enough data available

Insight

Monitoring

Monitors and tracks advocates' interactions and shared content

100%
(Based on 6 reviews)

Adoption Insight

Measures adoption of the brand advocacy tool (both internally and externally) to inform strategy

97%
(Based on 5 reviews)

Engagement Analysis

Analyzes user engagement to understand impact

97%
(Based on 5 reviews)

System Management

Security

Provides a secure and compliant system.

Not enough data available

System Monitoring

Continually inspects, audits, and monitors system to keep it up to date.

Not enough data available

Mobile

Mobile Optimization

Allows advocates to write, upload, and share content on mobile

Not enough data available

In-House Management

Employee Performance

Gives visability into employee performance and each individual's impact on reputation initiatives.

Not enough data available

Team Workflow

Helps establish a workflow that allows team members to communicate effectively and collaboratively.

Not enough data available

Platform

Multichannel Sharing

Facilitates the sharing of user experiences on one or multiple channels

100%
(Based on 5 reviews)

Forum

Provides space or forum for discussing and sharing user feedback

Not enough data available

Integration

Seamlessly integrates advocacy solution into existing processes

95%
(Based on 6 reviews)

Content Distribution

Distributes advocate content across multiple channels

Not enough data available

Advocately
4.9
(29)