Advocately

Advocately

(28)
4.9 out of 5 stars

Advocately allows you to run Customer advocacy programs that will generate reviews, referrals and case studies

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Advocately Features

Survey Management
Brand Design Consistency

Creates feedback forms that are consistent with the design of the site.

Not enough data available

Survey Deployment

Supports the creation and deployment of different survey types on different channels or devices.

Not enough data available

Feedback Collection

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Not enough data available

Device Responsiveness

Allows designs to adapt automatically to the device that users access the survey or software.

Not enough data available

Discovery
Referral Program

Creates and manages referral programs to find brand advocates

Not enough data available

Incentives

Provides incentives for engagement to advocates

Not enough data available

3rd-Party Trends

Sources advocate content from third-party social media platforms to identify trends and problem areas

Not enough data available

Process Management
Feedback Aggregation

Aggregates feedback and transforms feedback into actionable insights.

Not enough data available

Trigger Alerts

Triggers creation of a new case after customer leaves feedback.

Not enough data available

Real-Time Analysis

Analyze collected feedback near or in real-time.

Not enough data available

Real-Time Action

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Not enough data available

Insight
Monitoring

Monitors and tracks advocates' interactions and shared content

100%
(Based on 5 reviews)
Adoption Insight

Measures adoption of the brand advocacy tool (both internally and externally) to inform strategy

Not enough data available

Engagement Analysis

Analyzes user engagement to understand impact

Not enough data available

System Management
Security

Provides a secure and compliant system.

Not enough data available

System Monitoring

Continually inspects, audits, and monitors system to keep it up to date.

Not enough data available

Mobile
Mobile Optimization

Allows advocates to write, upload, and share content on mobile

Not enough data available

Platform
Multichannel Sharing

Facilitates the sharing of user experiences on one or multiple channels

Not enough data available

Forum

Provides space or forum for discussing and sharing user feedback

Not enough data available

Integration

Seamlessly integrates advocacy solution into existing processes

94%
(Based on 5 reviews)
Content Distribution

Distributes advocate content across multiple channels

Not enough data available