At Saleswhale, we are new to NPS and getting customer reviews on G2 Crowd. At first, I was concerned that it was going to be hard to get all these up and running manually, but Advocately has made getting setup a breeze for us.
And within the first day of getting setup on Advocately, we ran our first NPS survey, got dozens of responses, which Advocately then automatically reached out to - and we got our first 5 star review on that day itself.
Support from Patrick has been top-notch, and he was very patient and helpful in walking us through the entire process from start to finish.
I was about to say lack of Slack integration until Patrick showed me that they have built it in, and got us integrated. They move fast on the product and engineering side - and I look forward to seeing more features from the Advocately team.
For a startup of our size, it would have required a lot of manual work to get to where we are now with Advocately, and we managed to get so much done within a short amount of time thanks to their platform.