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Adyen

3.8
(13)

Advanced payment technology via a single global platform

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Showing 13 Adyen reviews
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Adyen review by Mario F.
Mario F.
Validated Reviewer
Verified Current User
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"Gestiona pagos y facturaci├│n de forma sencilla"

What do you like best?

Para que nos hagamos una idea de la solvencia de esta multinacional de los pagos digitales, próximamente sustituirá a Paypal en el portal Ebay, e incluso ha solicitado, y obtenido, una licencia para actuar como banco en España. Una vez aclarada su solvencia, ahora veamos su producto.

Adyen ofrece a las empresas una buena herramienta para gestionar pagos y tipos de cambio entre diferentes monedas. Resulta fácil de entender, a pesar de un diseño poco acertado, y permite gestionar fácilmente los pagos y la facturación.

Es muy ├║til para reembolsar los pagos y comprobar el estado de los rechazados. Puede comprobar el estado del pago, y decidir si conf├şa en el usuario de la lista y permitirle que pague aunque hubiese sido bloqueado por el sistema por cualquier raz├│n, o puede verificar si la raz├│n del rechazo se debe a un problema por parte del usuario y tomar las medidas oportunas.

What do you dislike?

El dise├▒o no es el mejor, y ah├ş tiene mucho margen de mejora. Habr├í que ver c├│mo evoluciona en ese sentido.

Recommendations to others considering the product

A pesar de que su dise├▒o no es el mejor, es una herramienta muy intuitiva que permite adaptarse a ella r├ípidamente con un corto per├şodo de aprendizaje.

What business problems are you solving with the product? What benefits have you realized?

Optimiza la gesti├│n de pagos y facturaci├│n, evitando errores en esos procesos.

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Adyen review by Thomas A.
Thomas A.
Validated Reviewer
Verified Current User
Review Source

"Best payment software"

What do you like best?

Adyen is very good for the international merchant's and the exellant customer service is very pleasing. Adyen does not have setup or application fees that attracts everyone.

What do you dislike?

Adyen is not meant for the low volume merchants and for high risk merchants it is not recommended

Recommendations to others considering the product

If you are a international merchant adyen is best for you and it is one the software that didn't need setup or payment fees

What business problems are you solving with the product? What benefits have you realized?

The financial dealings become very easy. Service without setup or application fees is a relief.

What Payment Gateway solution do you use?

Thanks for letting us know!
Adyen review by Administrator
Administrator
Validated Reviewer
Review Source

" Knowing Adyen"

What do you like best?

The name of Adyen may be unknown to the general public, but it is the company that handles the collections of some of the most famous companies in the world. Spotify, Netflix, Uber or purchases in Mango or Superdry, among others, your payments are being managed, probably, through this 'startup'. Based on an end-to-end platform that controls every part of the online payment process and allows its clients to take a global leap without adopting new software or infrastructures that are not so easy to implement.

What do you dislike?

For seeing a negative side ... who uses this platform, in general, is expensive, since it is necessary to emphasize that the price system is complex, it is defined in a document of several pages, we know that the charges through Ayden suppose a company 3.5% for each transaction or, if it is through direct debit, 0.25 euros per transaction. Quantity that there is to increase minimum to the product to win, it is also true that there are usually cheaper periods and punctual offers, as well as free months, try and then pay, which is what catches the customer.

Recommendations to others considering the product

Recommended as it is a startup that is behind the success of many global companies both 'online' and in the physical world, therefore it is a safe bet, as these companies invoice billions almost daily. Through this intermediary a large flow of payments passes, essential for the operation of large companies that decide to trust an external company to manage their collections.

What business problems are you solving with the product? What benefits have you realized?

I have used it for the expansion of my company, handmade company, which needs to face the reality of adapting to markets with very different payment methods. Adyen accepts 250 forms of payment, all without any failure or restriction, in addition to the credit card is being in the background, and note that even Bitcoin is also integrated, which is what they use most on my website and it is amazing.

Adyen review by User
User
Validated Reviewer
Review Source

" The alternative to Paypal"

What do you like best?

Adyen is a payment technology very easy to use and configure, it can accept payments from anywhere in the world, besides supporting online processes (the web), mobile and in-store (POS).

It is very useful to receive electronic payments or disbursements of our business and transactions on the internet, so we can say that it speeds up the payment and helps to move the money of our business without problems.

What do you dislike?

The design of the application is somewhat "rough", which sometimes difficult to use, is not as friendly as Paypal or Stripe. In this sense they have a lot of room for improvement in their API.

I think it's a bit expensive for low volume merchants.

Recommendations to others considering the product

I think they are in the right direction but they have to improve the interface in addition to thinking a little more about the small business to be able to reach any type of business.

As usual in the world of development there is no documentation in Spanish, and at the time when we tested the API there was not a good support in Spanish either.

What business problems are you solving with the product? What benefits have you realized?

Adyen optimized the collection, reimbursement and billing of our business for a time, in a fast and agile way.

Adyen review by Alloy a.
Alloy a.
Validated Reviewer
Verified Current User
Review Source

"PAYMENT MASTER"

What do you like best?

Adyen is reliable, safe and adequate. I like the fraud management and accounting.

Dynamic 3D secure

What do you dislike?

I didn't find any negatives yet, will look forward to discover some soon.

Recommendations to others considering the product

The perfect global gateway

What business problems are you solving with the product? What benefits have you realized?

better fraud management, it provides high amount of payment options.

Adyen review by User in Health, Wellness and Fitness
User in Health, Wellness and Fitness
Validated Reviewer
Verified Current User
Review Source

"Well featured but unefficient customer and pre-sales support."

What do you like best?

When I evaluated Adyen for its use within our startup, a few years ago, they were a competent payments solution with little to none competition in the EU ecosystem, due to features and services that were, at the time, unique amongst others. Now those features are commodities though.

What do you dislike?

Their customer and pre-sales support were, to say the least, non existent. Maybe our expected volume was not high enough for them to be interesting. Unfortunately I never knew. We never got to finish the on boarding process and we stopped receiving answers to our emails with no previous notice, even after we invested quite a good time in the technical integration in advance.

What business problems are you solving with the product? What benefits have you realized?

They would have solved our online payments needs and I believe they perfectly could have.

Adyen review by Andrzej L.
Andrzej L.
Validated Reviewer
Verified Current User
Review Source

"Subtle details that irritates developers - is that a price for good end user experience?"

What do you like best?

There are plenty of payment providers integrated in. I really liked the way I could setup additional payments methods easily.

What do you dislike?

Those days we had to support about 12 countries and what was the most irritating - the impossibility to reuse skins between those 12 merchants accounts. Also the skin itself could not be easily internationalized on the assets level i.e. different images for different languages.

What business problems are you solving with the product? What benefits have you realized?

I've managed to provide one page payments to 21diamonds.de

Adyen review by Mattia Z.
Mattia Z.
Validated Reviewer
Verified Current User
Review Source

"The best PSP in the world at the moment"

What do you like best?

fraud management, accounting and payment methods sprectrum

What do you dislike?

There's nothing that I dislike because with this solution you have all you need

Recommendations to others considering the product

If you are taking care about internationalization about your income through e-commerce solution I think It's the best solution for you.

What business problems are you solving with the product? What benefits have you realized?

full reconciliation, better fraud management, payment methods providing

Adyen review by Jill S.
Jill S.
Validated Reviewer
Review Source

"Ease of use"

What do you like best?

Easy to use and understand like the tutorials available.for implementation.

What do you dislike?

I don't have anything negative at this time I am just learning this software

What business problems are you solving with the product? What benefits have you realized?

project management

Adyen review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"My go to"

What do you like best?

One of the most convenient sources that helps me be the most productive with the least amount of effort. Definitely takes a huge load off of me

What do you dislike?

There is nothing negative. Wish i would of discovered it sooner

What business problems are you solving with the product? What benefits have you realized?

I didnt think it would benefit me but its helped in countless ways

Adyen review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Reliable for payments, room for improvement for fraud tools"

What do you like best?

As a payment processor, Adyen is adequate and reliable. As a fraud tool it's very customizable.

What do you dislike?

Issues with double-charging or release payments, occasional outages. Fraud scoring is unintuitive, user profiles should display address, transactions and user information.

What business problems are you solving with the product? What benefits have you realized?

Processes a high volume of payments, blacklist is helpful in preventing fraudulent chargebacks.

Adyen review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Effective Global Payment Processing."

What do you like best?

Fraud Scoring Module.

Dynamic 3D Secure

Developer Documentation.

What do you dislike?

Mobile App doesn't work well for Singapore Merchants.

Monthly Charges even when your Gateway is Inactive.

Recommendations to others considering the product

Perfect Global Gateway as long as you have more than high volume of Transactions

What business problems are you solving with the product? What benefits have you realized?

Global Payments.

Adyen review by Administrator
Administrator
Validated Reviewer
Review Source

"Good payment solution"

What do you like best?

Easy backoffice and very good assistance.

What do you dislike?

I'd like to have more payment methods available to integrate.

What business problems are you solving with the product? What benefits have you realized?

I can have all my payment methods in a only tool.

Kate from G2 Crowd

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