Adyen

(4)
3.3 out of 5 stars

Advanced payment technology via a single global platform

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Adyen review by User in Health, Wellness and Fitness
User in Health, Wellness and Fitness
Validated Reviewer
Verified Current User
Review Source

"Well featured but unefficient customer and pre-sales support."

What do you like best?

When I evaluated Adyen for its use within our startup, a few years ago, they were a competent payments solution with little to none competition in the EU ecosystem, due to features and services that were, at the time, unique amongst others. Now those features are commodities though.

What do you dislike?

Their customer and pre-sales support were, to say the least, non existent. Maybe our expected volume was not high enough for them to be interesting. Unfortunately I never knew. We never got to finish the on boarding process and we stopped receiving answers to our emails with no previous notice, even after we invested quite a good time in the technical integration in advance.

What business problems are you solving with the product? What benefits have you realized?

They would have solved our online payments needs and I believe they perfectly could have.

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Adyen review by <span>Andrzej L.</span>
Andrzej L.
Validated Reviewer
Verified Current User
Review Source

"Subtle details that irritates developers - is that a price for good end user experience?"

What do you like best?

There are plenty of payment providers integrated in. I really liked the way I could setup additional payments methods easily.

What do you dislike?

Those days we had to support about 12 countries and what was the most irritating - the impossibility to reuse skins between those 12 merchants accounts. Also the skin itself could not be easily internationalized on the assets level i.e. different images for different languages.

What business problems are you solving with the product? What benefits have you realized?

I've managed to provide one page payments to 21diamonds.de

What Payment Gateway solution do you use?

Thanks for letting us know!
Adyen review by <span>Mattia Z.</span>
Mattia Z.
Validated Reviewer
Verified Current User
Review Source

"The best PSP in the world at the moment"

What do you like best?

fraud management, accounting and payment methods sprectrum

What do you dislike?

There's nothing that I dislike because with this solution you have all you need

Recommendations to others considering the product

If you are taking care about internationalization about your income through e-commerce solution I think It's the best solution for you.

What business problems are you solving with the product? What benefits have you realized?

full reconciliation, better fraud management, payment methods providing

Adyen review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Effective Global Payment Processing."

What do you like best?

Fraud Scoring Module.

Dynamic 3D Secure

Developer Documentation.

What do you dislike?

Mobile App doesn't work well for Singapore Merchants.

Monthly Charges even when your Gateway is Inactive.

Recommendations to others considering the product

Perfect Global Gateway as long as you have more than high volume of Transactions

What business problems are you solving with the product? What benefits have you realized?

Global Payments.

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