I was purchasing the mid-level Climb plan, and upon checkout was surprised by a confirmation that I've subscribed to the full-out Supersonic Plan, which is 6 times the price of what I originally intended to invest.
Not only was this option to choose "Supersonic" not available to me upon checkout: see http://imgur.com/ZRNXucL for the screenshot there was no confirmation of payment or receipt issued.
Does the product work? Perhaps but our team won't know now. This was a ridiculous client experience. And jarring especially if the service proves unreliable from the first few minutes of our experience with it.
In summary: I intended to purchase a subscription. I was confirmed for a plan that doesn't even exist on the purchase screen, that's 6 times the price of the plan I chose. See attached screenshot above for reference.
Is there opportunity for redemption? I will update my review based on how this entire process unravels.
We're looking to integrate a sales platform into our sales push, requiring leads that are qualified. We needed something light to generate prospects for us, being able to integrate with social platforms.