G2 Crowd gives a real-time look at how dreamforce sponsors and exhibitioners stack up.
AkkenCloud

AkkenCloud

4.6
(14)

AkkenCloud's recruitment software platform provides an integrated front office, back office and inter office including social media, and provides mobility to access and work from anywhere on any device.

Work for AkkenCloud?

Learning about AkkenCloud?

We can help you find the solution that fits you best.

AkkenCloud Reviews

Ask AkkenCloud a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 14 AkkenCloud reviews
LinkedIn Connections
AkkenCloud review by Rondia M.
Rondia M.
Validated Reviewer
Verified Current User
Review Source

"Outstanding Product and Customer Service"

What do you like best?

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

What do you dislike?

We have been using this product for over 9 years and the product just keeps getting better. We do not have any product dislikes.

Recommendations to others considering the product

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

What business problems are you solving with the product? What benefits have you realized?

Tracking all the different components needed to be successful in the recruiting and staffing industries. Full access to reports to provide the information needed on how users are doing on the business we are fulfilling. Full accountability.

Sign in to G2 Crowd to see what your connections have to say about AkkenCloud
AkkenCloud review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Outstanding software and customer support"

What do you like best?

The AkkenCloud system has drastically increased office efficiency and allowed for an easy audit trail and compliance process when recently audited by the Department of Homeland Security. The ability to effortless track each step along the recruiting and job placement process has enable our staff to have greater control over hiring and tracking temporary candidates and has resulted in increased efficiency company wide. We vetted several platforms prior to choosing AkkenCloud and the features we have benefited from using on top of the amazing customer service has shown that we made the right choice.

What do you dislike?

Would like to see easier/simpler reporting tools and timekeeping software that integrates within Akken. From what I understand, customer feedback about these issues has been heard and these additions will be rolled out soon.

Recommendations to others considering the product

Strongly consider switching to AkkenCloud. We vetted several platforms prior to choosing AkkenCloud and the features we have benefited from using on top of the amazing customer service and resulting revenue increase of 27% has shown that we made the right choice!

What business problems are you solving with the product? What benefits have you realized?

We transitioned from a paper system directly to AkkenCloud and the results have been phenomenal. Thanks to the ability to use paperless onboarding, candidate tracking, employee management and job posting integration online, and additional key features, our company revenues have grown 27% since utilizing the software and we're on target to grow even more this year.

What Staffing solution do you use?

Thanks for letting us know!
AkkenCloud review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
Validated Reviewer
Verified Current User
Review Source

"AkkenCloud is the best staffing software we have had to date."

What do you like best?

We like the customized page view that AkkenCloud provides in its software. Not only can each staff member customize their own view, the software is the most useful in searching for new candidates, which in turn has increased our success rate for finding new employees. AkkenCloud is fully integrated with our website. Job applications can be completed from home or right in our office. Because the database is cloud based, we have saved hours of data backup. With an ability to e-mail people directly from the AkkenCloud dashboard, time is saved--no more jumping back and forth between programs.

What do you dislike?

Nothing. I have not had any problems with customer service or with the product.

Recommendations to others considering the product

It is our recommendation that you consider AkkenCloud in your search for a better database software. We believe that AkkenCloud is a superior database experience; we are glad that we went with AkkenCloud and believe you will be too.

What business problems are you solving with the product? What benefits have you realized?

Application online has increased the number of candidates who are applying weekly. We used to only have a way for people to ask us for further information through e-mail. No longer now that we have a database that can allow people to apply directly online. It took more time for people to apply by pen and paper. Now that we have AkkenCloud, the application process occurs 20-30% faster.

AkkenCloud review by Karen W.
Karen W.
Validated Reviewer
Verified Current User
Review Source

"Delighted with Our Decision to Switch to AkkenCloud"

What do you like best?

The software platform is very good, but their Customer Success Team are amazing. Not only are they knowledgable, but they are friendly and nice. Any time I or someone from my team calls with a question or issue, we always get a live person. They always listen first and then offer solutions. They are one of few vendors that when they tell us that they don't have the answer and will call us back - actually call us back when they say they will.

With regard to the platform, we have been with AkkenCloud for about 2 years. We are still finding out some of the powerful features of the platform and they continue to add new features.

What do you dislike?

They have a very robust help section, but sometimes I find it hard to find the answer to a specific question. A complete downloadable manual would be helpful versus having to pull individual sections. However, they more than make up for this with their Customer Success Team.

Recommendations to others considering the product

Can't go wrong with AkkenCloud. If you are migrating from an existing system, its going to be rough for the first few weeks - that isn't about AkkenCloud, but of migration to any different platform. We've had a wonderful experience with them thus far.

What business problems are you solving with the product? What benefits have you realized?

We are a staffing and executive search company. In getting AkkenCloud, we were trying to find a one stop cloud base front and back office solution for our business. Our previous software was server base and difficult to navigate. The immediate benefits that we realized were that 1. AkkenCloud was easier to navigate and thus freed up our recruiters time to focus on revenue producing activities; 2. AkkenCloud was able to integrate with our accounting software so invoices could be imported, thus eliminating the double entry requirement that we used to have; 3. Our processes have been streamlined.

AkkenCloud review by Agency
Agency
Validated Reviewer
Review Source

"I have had a great experience with Akken."

What do you like best?

I like all the information that goes in one place. Easy to search for candidates. The history and active reports that be pulled from the site. Having a contact to call when questions come up is great to. And that it is a live person and not machines. I like that you are able to retrieve their personal information, taxes, garnishments, direct deposit, photo ID's and verification for I-9. It is a easy program to search in. Using key words and phrases is very helpful. Searching by city, or zip code within a mile radius is providing quicker results. Also like the fact that anything that is put into the notes portion remains their forever. No one is able to delete, add or alter the information that was adding on that particular day. This is beneficial when it comes to working with employment benefits or court ordered cases.

What do you dislike?

There is always going to be things that you think should be added or not work the way it does. But overall it is a very good product.

Recommendations to others considering the product

Feel you would find AkkenCloud very useful.

What business problems are you solving with the product? What benefits have you realized?

We are able to go an employees profile and find everything that we need to know about that person. Sky is the limit b/c you can put everything you wish into a person's profile. It helps our account managers to quickly locate our clients job needs and searching and placing our employees to qualified positions.

AkkenCloud review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source

"Akken Cloud Customer Success Team"

What do you like best?

Support team wants to resolve any issues that arise

They also enesure that we have the training needed to utilize various product features

What do you dislike?

Several years ago when we started, it took a while to have some of the functionality that we had hoped would be there when we began. Akken worked to provide this functionality so ultimately, this has been resolved.

Recommendations to others considering the product

We have been very pleased with this product and are excited about the new features that have been released and that are in the pipeline.

What business problems are you solving with the product? What benefits have you realized?

applicant tracking, client resource management, time entry and approval,

The system has streamlined the data entry process for new candidates.

The integration with Outlook has permitted the capture of candidate and and client related emails to be kept with the specific candidate and client records which makes sharing of information easier between the recruiters. It has also helped when we have had staff turnover.

AkkenCloud review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Review Source

"Akken is a very powerful and user friendly tool"

What do you like best?

I like the ease in which I can move from location to location within the website. I have used several CRM tools (Salesforce, CRMS2, ACT) and Akken, in my opinion, is the most user friendly and was easiest to teach coworkers to use than the other programs. The ease of use has cut down the time in which it takes us to place candidates and given us time to place more people. This is a powerful tool.

What do you dislike?

When we write up job orders there is sometimes inconsistencies in matching candidates with job orders. When I enter a job order the candidate will not show up as a matching candidates link, but when I go to a candidate, that particular job order will be under the candidates "matching jobs" link. So....the match is located in one are but not the other.

Recommendations to others considering the product

Great product and great customer support when we need help.

What business problems are you solving with the product? What benefits have you realized?

We are placing candidates at a much faster rate than we were a year ago.

AkkenCloud review by Misu G.
Misu G.
Validated Reviewer
Review Source

"Very Great product and CS"

What do you like best?

This is an outstanding product that offers various functions which allow the assistance whith the staffing ,canditate flow and information. This product is a must have to ensure the productivity because it enables your business in a way other products won't.

What do you dislike?

Used it for almost a year and I wasn't dissapointed. No dislikes from me.

What business problems are you solving with the product? What benefits have you realized?

Tracking all the different components needed to be successful in the recruiting and staffing industries. Full access to reports to provide the information needed on how users are doing on the business we are fulfilling. Full accountability.

AkkenCloud review by Administrator
Administrator
Validated Reviewer
Review Source

"Akken Adresses all our Needs"

What do you like best?

We've been Akken users since 2008. It is simple, addresses all our needs, and upgrades are great. Platform gets better and better. There are a lot of reasons we stick with Akken, but we have found that the social media and broadcasting of orders on multiple platforms is a game changer for us.

What do you dislike?

Email coordination with our spam filters can be an issue. There are times we receive spam, and other times the filters are set so high we find even internal emails in the spam folders.

What business problems are you solving with the product? What benefits have you realized?

Staffing companies need candidates, and the broadcast of orders and social media tie-ins make all the difference to us. Significantly increases our reach without having to invest in every job board.

AkkenCloud review by Industry Analyst / Tech Writer in Information Technology and Services
Industry Analyst / Tech Writer in Information Technology and Services
Validated Reviewer
Review Source

"Really Great Product"

What do you like best?

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

What do you dislike?

We have been using this product for over 9 years and the product just keeps getting better. We do not have any product dislikes.

What business problems are you solving with the product? What benefits have you realized?

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

AkkenCloud review by User in Staffing and Recruiting
User in Staffing and Recruiting
Validated Reviewer
Review Source

"Gets job done, but room for improvement "

What do you like best?

Akkencloud gets the job done - I use this service with my temp agency in order to document my time at different assignments (such as time in/time out.) Once I'm done with the timesheet, I submit it and it's sent for review.

What do you dislike?

In AkkenCloud, time sheets for a given week have to be submitted only ONE time, otherwise the system (according to the agency) causes errors with their invoices. Anyway, this gets annoying if you do different work assignments in a given week, and you can only submit the timesheet once. This system isn't the most user friendly.

What business problems are you solving with the product? What benefits have you realized?

Getting paid is the benefit! Akken cloud is the system we use for time sheets.

AkkenCloud review by Administrator
Administrator
Validated Reviewer
Review Source

"Intuitive and Easy to use Front and Back office Solution"

What do you like best?

Akken is an intuitive front office solution that is easy to use. We also love the integrated payroll service that saves time and simplified our payroll process.

What do you dislike?

Report's sometimes give unpredictable results (incorrect information). Akken always solves, but the issue does concern me because it makes me question the report data accuracy. Transition was a bear. Reports are clunky, looking forward to the new update.

Recommendations to others considering the product

Already answered above

What business problems are you solving with the product? What benefits have you realized?

We are more efficient now with Akken. The payroll integration makes life easy and simplified tax compliance.

AkkenCloud review by User
User
Validated Reviewer
Review Source

"Akken Review"

What do you like best?

There are many things I like about the Akken program, but one of the things I like best is the quick and thorough response I get from the customer service team if I have any issues.

What do you dislike?

I wish there was a way it could link to the department of labor website

Recommendations to others considering the product

Of all the CRM tools I have used, SalesForce, CRMS2, ACT....this is by far the easiest

What business problems are you solving with the product? What benefits have you realized?

We are finding candidate more quickly.

AkkenCloud review by Agency
Agency
Validated Reviewer
Review Source

"Excellent Customer Service"

What do you like best?

Akken has excellent customer service. By submitting questions to their customer service email, issues are addressed in a timely manner. Devon and Jillian, in particular, have gone above and beyond to provide excellent customer services. This is my 3rd ATS system and Akken's customer service is certainly the best!

What do you dislike?

At the moment, I have no complaints with Akken's product.

What business problems are you solving with the product? What benefits have you realized?

Improved communication and tracking with applicants.

Learn more about AkkenCloud

AkkenCloud Videos

Kate from G2 Crowd

Learning about AkkenCloud?

I can help.
* We monitor all AkkenCloud reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.