AkkenCloud

AkkenCloud

(11)
4.6 out of 5 stars

AkkenCloud's recruitment software platform provides an integrated front office, back office and inter office including social media, and provides mobility to access and work from anywhere on any device.

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Showing 11 AkkenCloud reviews
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AkkenCloud review by <span>Rondia M.</span>
Rondia M.
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Outstanding Product and Customer Service

What do you like best?

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

What do you dislike?

We have been using this product for over 9 years and the product just keeps getting better. We do not have any product dislikes.

Recommendations to others considering the product

This is an outstanding product with many different functions that will assist any Staffing company with candidate flow and information. It's also a GREAT tool to enable a business owner in what recruiters are doing and what they have done. A must have to ensure productivity.

What business problems are you solving with the product? What benefits have you realized?

Tracking all the different components needed to be successful in the recruiting and staffing industries. Full access to reports to provide the information needed on how users are doing on the business we are fulfilling. Full accountability.

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AkkenCloud review by Administrator
Administrator
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Outstanding software and customer support

What do you like best?

The AkkenCloud system has drastically increased office efficiency and allowed for an easy audit trail and compliance process when recently audited by the Department of Homeland Security. The ability to effortless track each step along the recruiting and job placement process has enable our staff to have greater control over hiring and tracking temporary candidates and has resulted in increased efficiency company wide. We vetted several platforms prior to choosing AkkenCloud and the features we have benefited from using on top of the amazing customer service has shown that we made the right choice.

What do you dislike?

Would like to see easier/simpler reporting tools and timekeeping software that integrates within Akken. From what I understand, customer feedback about these issues has been heard and these additions will be rolled out soon.

Recommendations to others considering the product

Strongly consider switching to AkkenCloud. We vetted several platforms prior to choosing AkkenCloud and the features we have benefited from using on top of the amazing customer service and resulting revenue increase of 27% has shown that we made the right choice!

What business problems are you solving with the product? What benefits have you realized?

We transitioned from a paper system directly to AkkenCloud and the results have been phenomenal. Thanks to the ability to use paperless onboarding, candidate tracking, employee management and job posting integration online, and additional key features, our company revenues have grown 27% since utilizing the software and we're on target to grow even more this year.

What Staffing solution do you use?

Thanks for letting us know!
AkkenCloud review by Administrator in Staffing and Recruiting
Administrator in Staffing and Recruiting
Validated Reviewer
Verified Current User
Organic
Reviewed On

AkkenCloud is the best staffing software we have had to date.

What do you like best?

We like the customized page view that AkkenCloud provides in its software. Not only can each staff member customize their own view, the software is the most useful in searching for new candidates, which in turn has increased our success rate for finding new employees. AkkenCloud is fully integrated with our website. Job applications can be completed from home or right in our office. Because the database is cloud based, we have saved hours of data backup. With an ability to e-mail people directly from the AkkenCloud dashboard, time is saved--no more jumping back and forth between programs.

What do you dislike?

Nothing. I have not had any problems with customer service or with the product.

Recommendations to others considering the product

It is our recommendation that you consider AkkenCloud in your search for a better database software. We believe that AkkenCloud is a superior database experience; we are glad that we went with AkkenCloud and believe you will be too.

What business problems are you solving with the product? What benefits have you realized?

Application online has increased the number of candidates who are applying weekly. We used to only have a way for people to ask us for further information through e-mail. No longer now that we have a database that can allow people to apply directly online. It took more time for people to apply by pen and paper. Now that we have AkkenCloud, the application process occurs 20-30% faster.

AkkenCloud review by <span>Karen W.</span>
Karen W.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Delighted with Our Decision to Switch to AkkenCloud

What do you like best?

The software platform is very good, but their Customer Success Team are amazing. Not only are they knowledgable, but they are friendly and nice. Any time I or someone from my team calls with a question or issue, we always get a live person. They always listen first and then offer solutions. They are one of few vendors that when they tell us that they don't have the answer and will call us back - actually call us back when they say they will.

With regard to the platform, we have been with AkkenCloud for about 2 years. We are still finding out some of the powerful features of the platform and they continue to add new features.

What do you dislike?

They have a very robust help section, but sometimes I find it hard to find the answer to a specific question. A complete downloadable manual would be helpful versus having to pull individual sections. However, they more than make up for this with their Customer Success Team.

Recommendations to others considering the product

Can't go wrong with AkkenCloud. If you are migrating from an existing system, its going to be rough for the first few weeks - that isn't about AkkenCloud, but of migration to any different platform. We've had a wonderful experience with them thus far.

What business problems are you solving with the product? What benefits have you realized?

We are a staffing and executive search company. In getting AkkenCloud, we were trying to find a one stop cloud base front and back office solution for our business. Our previous software was server base and difficult to navigate. The immediate benefits that we realized were that 1. AkkenCloud was easier to navigate and thus freed up our recruiters time to focus on revenue producing activities; 2. AkkenCloud was able to integrate with our accounting software so invoices could be imported, thus eliminating the double entry requirement that we used to have; 3. Our processes have been streamlined.

AkkenCloud review by Internal Consultant
Internal Consultant
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Akken Cloud Customer Success Team

What do you like best?

Support team wants to resolve any issues that arise

They also enesure that we have the training needed to utilize various product features

What do you dislike?

Several years ago when we started, it took a while to have some of the functionality that we had hoped would be there when we began. Akken worked to provide this functionality so ultimately, this has been resolved.

Recommendations to others considering the product

We have been very pleased with this product and are excited about the new features that have been released and that are in the pipeline.

What business problems are you solving with the product? What benefits have you realized?

applicant tracking, client resource management, time entry and approval,

The system has streamlined the data entry process for new candidates.

The integration with Outlook has permitted the capture of candidate and and client related emails to be kept with the specific candidate and client records which makes sharing of information easier between the recruiters. It has also helped when we have had staff turnover.

AkkenCloud review by User in Staffing and Recruiting
User in Staffing and Recruiting
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Reviewed On

Akken is a very powerful and user friendly tool

What do you like best?

I like the ease in which I can move from location to location within the website. I have used several CRM tools (Salesforce, CRMS2, ACT) and Akken, in my opinion, is the most user friendly and was easiest to teach coworkers to use than the other programs. The ease of use has cut down the time in which it takes us to place candidates and given us time to place more people. This is a powerful tool.

What do you dislike?

When we write up job orders there is sometimes inconsistencies in matching candidates with job orders. When I enter a job order the candidate will not show up as a matching candidates link, but when I go to a candidate, that particular job order will be under the candidates "matching jobs" link. So....the match is located in one are but not the other.

Recommendations to others considering the product

Great product and great customer support when we need help.

What business problems are you solving with the product? What benefits have you realized?

We are placing candidates at a much faster rate than we were a year ago.

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