Alfresco Content Services

(28)
3.4 out of 5 stars

Alfresco Content Services provides open, flexible, highly scalable Enterprise Content Management (ECM) capabilities. Content is accessible wherever and however you work and easily integrates with your other business applications. When Alfresco Content Services is combined with the platform’s extensive process services, your content really works for you—and business really flows. Adding context to your content supports better decision making, improves productivity, enhances information governance and makes collaborating inside and outside your organization easier and more secure than ever.

Work for Alfresco Content Services?
Inkling review  2x

Learning about Alfresco?

We can help you find the solution that fits you best.

Find the Right Product

Alfresco Content Services Reviews

Ask Alfresco a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 29 Alfresco reviews
LinkedIn Connections
Alfresco review by <span>Rob C.</span>
Rob C.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Enterprise-level software: Great for managing company documents

What do you like best?

Alfresco organizes your documents in a systematic way. It also allows you to keep track of all documents' versions and know the movement of documents. As long as you have internet access, you can access documents saved in your Alfresco system. You can also collaborate on them remotely. Since its also based on Open Source, you can easily integrate Alfresco with other systems and extend its capabilities.

What do you dislike?

Interface could be more user friendly. They've already revamped it some months or almost a year back, but the interface can still feel a bit intimidating. Perhaps they could also improve the collaboration functionalities.

Recommendations to others considering the product

There are plenty of enterprise content management systems out there, but if you want to take advantage brought through using Open Source technology, then Alfresco is for you. Since Alfresco is designed with enterprise processes in mind, expect that its capabilities will also be for enterprise level. Its a very big step up from Google Drive 's content management capabilities so you should adopt Alfresco with the knowledge that it may change your document management processes if that's where you're moving from.

What business problems are you solving with the product? What benefits have you realized?

We needed a way to store our documents that allowed us to access it from anywhere since we had operations across the country and internationally. We needed to be able to see and recover past versions if needed. While it lacks the easy collaborative tools that other content management systems have, we still use Alfresco as our final document storage system.

Sign in to G2 Crowd to see what your connections have to say about Alfresco Content Services
Headshots
Alfresco review by <span>Dharma r.</span>
Dharma r.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Alfresco : Community and Enterprise content and document management system

What do you like best?

It is having Good Permission system and we can able to create user and groups for assigning permissions to the Document and content repositories and also supports 160 different extension's to upload and download the documents

The Best thing about the Alfresco is maintaining version of each change in documents . We can get the any revision when ever user wants.

We are using Alfresco Community Edition 5 in our office for managing and organizing all types of documents.

We can able to create sites w.r.t to the department specific in an organization.

We have integrated alfresco with Liferay for managing all types of documents.

What do you dislike?

Some times facing problems while uploading files and documents

Facing Browser compatibility issues.

Lack of support for Community edition

Recommendations to others considering the product

Strongly recommended for Content and document management.

What business problems are you solving with the product? What benefits have you realized?

Good User interface for managing documents and also able see the preview of any kind of document.

What Enterprise Content Management (ECM) solution do you use?

Thanks for letting us know!
Alfresco review by <span>Ezra B.</span>
Ezra B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Complexity, difficulty of customization, solution in search of a problem

What do you like best?

If you need a commercial ECM/Document Management system backed by a reasonably stable company, Alfresco is inexpensive compared to its competition, and somewhat more customizable, if you have enough budget to get a team of java developers.

What do you dislike?

The APIs are incoherent. There's the RESTful API, the Surf API, and probably some others. You can't do everything with any of them, and it feels like some parts of the API were built by different people at different times, so when you have to try to cobble together a working application, you have to navigate this byzantine history. Worse, it's buggy, and we spent a lot of effort assuming we were doing something wrong, only to find out it was a known issue.

Ultimately, if you really want to customize the product, you need java skills and full time developers, which was out of budget for us.

I've followed the company since 2006, and watched them follow buzzword after buzzword (open source, cloud, social, etc), rather than listen to their customers' needs/pan points, or to solve real problems.

Their cloud offering is a sort of platypus: not really usable, but it lets them tick off the "cloud" buzzword in their marketing material.

Ultimately, the complexity

Recommendations to others considering the product

Dropbox keeps getting better and better, their API is sane, their compliance level is acceptable to us, and their desktop sync application can't be beat. We will eventually replace our Alfresco back-end with Dropbox.

What business problems are you solving with the product? What benefits have you realized?

Building a content and document management application for a market/business information services company.

Alfresco review by <span>Doug B.</span>
Doug B.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Alfresco - Swiss Army Knife of Content

What do you like best?

My comments are restricted to the commercially supported version of this java based open source enterprise content management ECM platform.

Alfresco stands alone as the most versatile and powerful ECM solution available, running circles around dinosaurs Filenet (IBM) and Documentum (where most of the initial brain-trust came from) and exceeding relative newcomer Sharepoint (Microsoft) on most measures other than the "free" part. Sharepoint is free to get started with and very expensive to use and replace once you discover its shortcomings and eventually discover how Microsoft monetizes it...free from MicroSoft? You knew better.

On the easy low hanging fruit end, Alfresco can easily integrate with Exchange and replace you P drive, and in so doing instantly enable a full range of document disposition capabilities across a spectrum of content types. You may also choose to leverage Alfresco's UI or build your own, and you may build a solid enterprise search solution (Solr based) for use by employees, partners and customers, while leveraging roles based permission to fine tune access and privileges. Alfresco enables selective use of private and public cloud and offers their own Amazon based cloud solution with impressive security capabilities.

While it falls short of a full eDiscovery solution or records management solution, most business cases do not justify the initial or ongoing investment in Autonomy (HP), perhaps the only surviving albeit beleaguered player in that arena?

Regarding workflow, Alfresco literally hired the JBoss JBPM business process modeling team to rewrite it as “Activiti”, now in a more suitable license for OEM (LGPLv3). Activiti leverages the BPMN 2.0 standard, and while this all makes sense, I am not sure how much market uptake there has been...I really just don't know. Perhaps another reviewer can shed some light here? We successfully used Activiti to model and implement a multi-department workflow in support of a heavily regulated manufacturing materials change request process.

You can do a lot with Alfresco, some of it very easily, and some of it with much effort. The ECM space is a mess, and in general Alfresco has brought more sanity, but this is hard stuff so good luck.

What do you dislike?

Alfresco's licensing discourages use of small "pieces" of its capability (see some of the above examples of projects). I much prefer to use the commercially supported versions of software like this, but the entry point is too high to justify the cost for anything but the more traditional ECM projects.

The cloud version is appealing but does not often fit either my client's technical model, or the arcane security governance policies of many large "old school" enterprises we serve.

What business problems are you solving with the product? What benefits have you realized?

The perspective from which I share is that of an enterprise business analyst and product owner on small, medium, and large projects in government, transportation, manufacturing, financial services and e-commerce. In some projects Alfresco "was" the project, while in others it simply solved one or more of our business requirements and was a small part of larger initiatives.

Some projects were designed for 2 or 3 administrators with 10 to 50 users, and were built for a single device which securely served just a few hundred pages of content from the cloud to an app on a secure tablet. Think e-learning, Board Room communications, PKI monitoring, BI, or compliance management.

For a global manufacturing company with 27 USA based facilities, we successfully used Activiti to model and implement a multi-department workflow in support of a heavily regulated materials change request process.

One financial services project leverages just a small piece of Alfresco capability, image management, but targets 15 million authenticated users in a responsive multi-tenant environment.

In one Federal project we ingested over 10 million pages of confidential documents laden with PII, applied taxonomy, and enabled enterprise search as the initial goal.

Alfresco review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Could be better

What do you like best?

I like the concept of everyone being in one cookie jar to work at once.

What do you dislike?

I don't like that only one document can be picked at once, and the more users in the biggest cookie jar makes it slow to load. I don't think that if someone takes your document, there's no way to take it back until they kick it out of their queue:

Recommendations to others considering the product

Get the kinks out first.

What business problems are you solving with the product? What benefits have you realized?

The university went from using paper files to being digital. This helped initially with record keeping but because not every dept was in this software cookie car, it ultimately didn't pan out for us.

Alfresco review by <span>Rob M.</span>
Rob M.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Easy to use/administer

What do you like best?

Alfresco Community Edition makes it easy to prototype and evaluate the viability of implementing it within an existing business. Being heavily-based on FOSS/frameworks makes it easy to use existing knowledge, which speeds up the time-to-market and makes it easier to attract developers than a closed, proprietary platform.

Official support is quick to respond, but the community around Alfresco has created a nice network to leverage if you ever get stuck.

What do you dislike?

There's not a lot I dislike about Alfresco, especially when compared to some of the other offerings out there. It may be a little overly complicated for smaller businesses, but great for mid- to larger-sized businesses.

Recommendations to others considering the product

Definitely give it a chance. It's powerful and easily extended to meet your needs.

What business problems are you solving with the product? What benefits have you realized?

We're trying to have more frequent, business-managed updates to the content of the website. This allows our development team to focus on creating new features, rather than content.

Kate avatar
Kate from G2 Crowd

Learning about Alfresco Content Services?

I can help.
* We monitor all Alfresco Content Services reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.