What do you like best?
The intuitive platform. It's pretty, simple, and easy to use. With just a few additions of content, our portal was already looking like a custom-built website.
We always get compliments on the aesthetics of it, and everyone from our sales team to our executives to our partners is excited to use it. The native gamificaiton capabilities are great as well.
What do you dislike?
Occasionally, strange things would happen when Allbound updated the platform; user permissions would change without us knowing, pictures would change, suddenly some partners would be unable to edit/register deals, etc. I understand that these things happen when changing code, but more preemptive notifications would have been useful.
Recommendations to others considering the product
Ensure you already have a content strategy in place and a few pieces of upload to the various sections. Take your time and be very diligent about the Salesforce sync if you plan on doing so. Make sure you do multiple trainings to your internal teams to keep them engaged.
What business problems are you solving with the product? What benefits have you realized?
Partner communication. We now have regular outreaches with partners and are able to train them on our services in a more cohesive way.