AllProWebTools

(55)
4.8 out of 5 stars

AllProWebTools is an innovative ERP solution designed to support all aspects of business for small and medium sized businesses. (Inventory, CRM, Email Marketing, Password, Employee, Project Management, Website, Shopping Cart, Analytics Tracking, & More)

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AllProWebTools Reviews

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Showing 55 AllProWebTools reviews
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AllProWebTools review by <span>Deb D.</span>
Deb D.
Validated Reviewer
Verified Current User
Review Source

"The best service, support and product!"

What do you like best?

From the moment I started with AllProWebTools, I have received the best customer service and support around! They go above and beyond to make sure that you are 100% happy. No matter what the problem is, even if you created the problem, they are there to work it out. What I love is that they also interested in teaching you, so that you can learn and grow! You have the choice to do the work yourself and hire them and their experts! Either way, the product is, by far, the very best CRM product out there! Love it!!!

What do you dislike?

If I could wish for something added, I would say to add the ability to do drip campaigns. However, I understand that a future release will be addressing this issue.

Recommendations to others considering the product

I would highly recommend AllProWebTools. If you are looking to just start a website, or want to convert it over, they do all the work for you. It's simple, easy to set up and maintain. I was paying hundreds of dollars with Infusionsoft, and I'm getting everything they do and more or less than $100! WOW! Don't delay!

What business problems are you solving with the product? What benefits have you realized?

I needed a website that would include full CRM, eCommerce and scheduling. I am able to do all of these things, in one platform, that is easy to use and customize. This has made my job so much easier!

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AllProWebTools review by <span>Erin W.</span>
Erin W.
Validated Reviewer
Verified Current User
Review Source

"Excellent Customer Service and Support"

What do you like best?

They are all about providing solutions and helping to maximize their product for your business. A fantastic platform for small businesses to manage their businesses and their clients. All of their staff is EXTREMELY helpful, patient, and customer service oriented. You can trust them to take care of your needs timely.

What do you dislike?

I think there should be a "required" training to onboard new accounts. I found that once I received training the entire platform made drastically more sense and was easier to use.

Recommendations to others considering the product

Make sure to work with AllPro on all of the functions you have. The platform is quite robust and has great features that you may never identify if you haven't had training. The training is fantastic and they will answer all of your questions and concerns promptly. All you have to do is ask.

What business problems are you solving with the product? What benefits have you realized?

Database management, invoicing for various items, record retention, e-blasts. Everything is in one place with this solution

What CRM All-in-One solution do you use?

Thanks for letting us know!
AllProWebTools review by <span>John B.</span>
John B.
Validated Reviewer
Verified Current User
Review Source

"AllProWebTools are easy to implement and to use; the Customer Service Support is extremely attentive"

What do you like best?

The seamless integration of all the functional components needed to start a business. One feature, in terms of APWT's pricing is that it charges for Customer Service, which I think is very wise. My experience as CRP companies take on more clients the demand for its Customer Service increases and eventually becomes a significant costs; by charging for customer service support, the customers with the most problems are paying for his/hers questions. To help mitigate the CS cost the company that provides "Free" customer service then off-shores the support and frequently the telecommunication connection is not clear, the wait time can be 45-60 mins before connecting with the CS rep., and it is usually difficult to understand the language of the CS reps. in the "off-shore" country.

What do you dislike?

Help Guides are challenging; APWTs is open to making changes to make it more specific. I have not been using APWTs to tell you more about "dislikes"; so far, every issue that I've encountered is my own error and APWT's Customer Service has been responsive..

Recommendations to others considering the product

AllProWebTools provides small companies with everything they need, enabling the company to pick the functions they need at a nominal cost.

What business problems are you solving with the product? What benefits have you realized?

We help our small clients organize to organize its database, integrate sales, marketing, and accounting for our clients using XERO accounting software.

AllProWebTools review by <span>Christopher S.</span>
Christopher S.
Validated Reviewer
Verified Current User
Review Source

"The one stop online business administration platform for just about any business need"

What do you like best?

All Pro Web Tools delivers everything most small businesses need to create and manage a web presence, as well as powerful tools for internal business management from task management, employee tracking, customer relations and of course, online marketing. I'd recommend All Pro Web Tools to any small business looking to consolidate the technology systems within their business

What do you dislike?

I would like more personal attention from their staff for occasional issues with their software.

Recommendations to others considering the product

Don't get overwhelmed by all of AllProWebTools' features. It does a lot, maybe more than you think you need right now, but for the price whatever you choose to use it for is worth it. Some people only use a few of the functions and never use the rest. Others find success using most or all of the features. Find what AllPro systems work for you and get into using it comfortably. As you decide that some of the other features of AllPro are right for your business, start using them and grow into the product.

What business problems are you solving with the product? What benefits have you realized?

I really like the overall inclusion of so many features necessary for running a business today. All Pro seems to have everything covered. Their interface is easy to use and it's really cool how everything seems to work together. Having a unified system to go to is really beneficial.

AllProWebTools review by <span>Katie M.</span>
Katie M.
Validated Reviewer
Verified Current User
Review Source

"Nothing short of outstanding"

What do you like best?

The extreme customer service we receive day in and day out no matter who we speak with. The ease of access and user-friendly platforms. We are constantly referring our clients and colleagues to AllProWebTools because of the overall capability for business owners to manage their daily operations, sales, invoicing, management, tasks and so much more. I have been looking for this type of system for almost a year and have tried several others before APWT and I am SO grateful I found them.

What do you dislike?

I have not incurred a negative situation or scenario with this company.

Recommendations to others considering the product

Take the time to go through a demo and utilize the tools they have created to teach you!

What business problems are you solving with the product? What benefits have you realized?

I was looking for 1 system that could handle all of the operational pieces of my business. I realized that not only can I have that platform with APWT but I can utilize it at a very low cost and it is so easy to use.

AllProWebTools review by <span>Monica M.</span>
Monica M.
Validated Reviewer
Verified Current User
Review Source

"Love the ease of use with AllProWebTools!"

What do you like best?

When I call, I can talk to a human being when I need them! AllPro's staff is friendly, helpful, and knowledgeable. They truly try to help you as best they can.

What do you dislike?

I know enough HTML code to get by, but sometimes it's confusing and I don't like getting into the code to figure out why something isn't working or showing up the way I want it to on my website.

Recommendations to others considering the product

I highly recommend giving AllPro a call to schedule a consultation to see if it's right for your business. One of the many things I love about AllPro is that their screen sharing abilities to show you visually how to do things with their interface!

What business problems are you solving with the product? What benefits have you realized?

As my business grows, I know AllPro will be there to help me expand it as I begin using more of their services. I know eventually I will be using the membership feature as I expand and begin having a way for people to pay for self study classes that I have taught.

Kate from G2 Crowd

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