What do you like best?
Aloha has an incredibly simple user interface, as well as complex capabilities. It is fast, forgiving, and streamlined. I've used many POS systems, and Aloha blows the competition out of the water.
What do you dislike?
Not much to dislike about Aloha, especially since it beats out all over systems. The systems are very configurable so the functionality from restaurant to restaurant depends on the configuration agreed upon by management.
Recommendations to others considering the product
It is the premier system. I've handwritten checks and processed transactions, worked with Micros (which is a nightmare), but Aloha has always remained the best, and continues to improve. Solid IT support, as well as very user friendly interface, and the coursing system in place for fine dining establishments streamlines a time sensitive and detail oriented service process.
What business problems are you solving with the product? What benefits have you realized?
Efficiently serving high volumes of business, multitasking and streamlining tasks in an extremely simple way.