What do you like best?
Live Chat, customer service, turn-around time on responses were all stellar! Highly recommend.
What do you dislike?
I think the batching system could be improved. As some loads will be 1000+ line items, and it took over 3 hours to load.
Easy solution though: we simply called customer service and they loaded in the back-end for us. (we will probably do all batch loads this way going forward)
Recommendations to others considering the product
The customer service / live chat is fantastic; always solving my issue same day.
What business problems are you solving with the product? What benefits have you realized?
High Speed procurement information exchange.
We've realized process time reduction