Amazon Chime

4.0
(34)

Amazon Chime is a secure, real-time, unified communications service that transforms meetings by making them more efficient and easier to conduct. The service delivers high-quality audio and video through an application that is easy to use and stays in sync across all devices.

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Amazon Chime Reviews

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Showing 34 Amazon Chime reviews
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Amazon Chime review by Julio S.
Julio S.
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"Terrible"

What do you like best?

The only good thing is its integration withing the amazon group and its looks, because it looks elegant. But that's where the good things stop. We tried to use it because Amazon had a promotion for business adopters, but it works so terribly bad we had to refuse. What a shame.

What do you dislike?

It offers nothing new. There is already a huge amount of other options that give you the workchat environment, and they actually work! But chime is just broken for some reason. I've noticed delay in the instant messages. The sound of the calls gets just messed up after you've been talking for a few minutes and starts sounding very bad. If it just screws the most important things that it should be able to do, it's just worthless.

Recommendations to others considering the product

It may be worth a try after they're done fixing it, but for now, you would be better with any other program.

What business problems are you solving with the product? What benefits have you realized?

None at all. It just created more. We had to switch back to our good old skype and telegram. They may be not as complete as this one (theoretically), but at least they work, and that's all we need. Not fancy options, that's just a plus. Give us the basic.

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Amazon Chime review by Isabel G.
Isabel G.
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Verified Current User
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"Horrible aplicación"

What do you like best?

muy pocas cosas me han gustado de Amazon Chime, pues me ha parecido un fracaso de aplicación. Lo bueno es quizá que puedes iniciar sesión con tu cuenta de amazon, evitando crearte una en concreto para chime. Además tiene tanto versión web como de escritorio. La calidad de imagen compartiendo pantalla es buena y responde con agilidad

What do you dislike?

La calidad de la voz es nefasta, por ejemplo, la útima vez que lo he usado he tratado de tener una llamada con un compañero de Valencia y la voz sonaba pésimamente y a ratos dejábamos de oírnos. Me ha decepcionado, siendo un producto de amazon esperaba mucho más.

Recommendations to others considering the product

No recomiendo Amazon Chime en absoluto, al menos la versión gratuita da bastante pena. La calidad de audio es pésima, y eso es lo que mejor debe tener cualquier programa de estas características. Si eso falla, todo lo demás no importa. No entro a valorar si resulta cara o no en su versión de pago porque no tengo intención de probarla. Eso sí, la calidad de imagen compartiendo pantalla es buena y responde con agilidad

What business problems are you solving with the product? What benefits have you realized?

Cosas como conversaciones con compañeros en las que es menester pasar documentos, compartir pantalla, etc.

What Video Conferencing solution do you use?

Thanks for letting us know!
Amazon Chime review by Isabel M.
Isabel M.
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Verified Current User
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"Sorprendentemente rápido y de gran diseño"

What do you like best?

Supongo que será cosa de los servidores de Amazon, o AWS, su rama corporativa o empresarial, pero es que sus servidores van rapidísimo, las videoconferencias no se cortan, no pierden calidad, no hay prácticamente retraso (y hay que contar con el ping en ms entre los dos ordenadores, IPS y demás intermediarios), además el diseño es bastante sencillo pero bonito e intuitivo, un gran acierto.

What do you dislike?

Realmente no podría decirse que haya algo malo, quizás que updates sea la pantalla de inicio te deja ahí en blanco mucho espacio, pero alguna forma habrá de configurarlo (aunque yo no la sé)

Recommendations to others considering the product

Si eres de Skype, pásate a Chime, es muchísimo mejor.

What business problems are you solving with the product? What benefits have you realized?

Al igual que Skype, Amazon Chime te ahorra tiempo y dinero en viajes para realizar entrevistas, charlas, o reuniones de negocios, donde un viaje puede costar muchísimo para al final no obtener nada positivo, además de la ausencia en el trabajo por estar fuera.

Amazon Chime review by Clara G.
Clara G.
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Verified Current User
Review Source

"Mejor que la competencia"

What do you like best?

Como todos y todas, he usado durante mucho tiempo Skype, en mi caso también Skype Business y aunque la versión empresarial funciona mejor en cuanto a la conexión, Skype se corta mucho o tiene bajada de calidad en la videollamada, en Amazon Chime no ocurre eso, será por la cantidad y calidad de los servidores de Amazon, o AWS, pero mantiene una calidad muy buena en la videoconferencia, además ofrece un panel mucho más liviano (rápido) e intuitivo

What do you dislike?

No me gusta que lo primero que te salga sea la sección de novedades sobre tu cuenta, ya que lo que ocurre es que empiezas con una pantalla vacía si has visitado recientemente Chime, por lo tanto debería de poderse modificar esa parte

Recommendations to others considering the product

Tan solo por la calidad de atención al cliente en el holding Amazon merece la pena cambiarse desde Skype

What business problems are you solving with the product? What benefits have you realized?

Como con Skype, muchas veces es más barato hacer una videoconferencia para reunirte con personas que dar un largo viaje con todos los costes asociados que lleva, Chime es una solución mejor que Skype y por eso lo hemos escogido

Amazon Chime review by Matthew d.
Matthew d.
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"Great, cheaper alternative to conferences!"

What do you like best?

Its price, it's much cheaper than other options I've used with basically the same functionality. You can screen share, schedule in outlook, share a link for people to join, everything you can do with other meeting programs for a fraction of the cost.

What do you dislike?

My only dislike is the inability to unmute the group. You can mute everyone to avoid background noise, echo, the usual headaches of a web conference, but there's not a single button to also unmute everyone, so everyone needs to unmute themselves on their own (which you can disable if you want as well). It's just one more step for everyone and it'd be much easier to be able to do this all at once.

Recommendations to others considering the product

Give it a shot, it's got a free trial and they don't even LET you pay until you've done a free trial. It's worth seeing if it fits your needs.

What business problems are you solving with the product? What benefits have you realized?

This program enables us to get all of our virtual recruiters together at the same time to chat, talk, and see the same thing to get everyone on the same page at the same time. It saves time from emails, etc. when we're able to show everyone what we need to at once and get immediate feedback as to whether/not everyone understands and is on the same page. Being able to screen share and show them as well makes it much easier to get things done.

Amazon Chime review by User
User
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Verified Current User
Review Source

"Easy-to-use, well-designed, and versatile messenger program"

What do you like best?

I like how Amazon Chime is very prompt and easy to use. Specifically, I like how the design is simple and not too complicated because it makes it very easy to utilize the service of the product. I am able to promptly report back to my supervisors about alarms that were set off in the building. The best thing about Amazon Chime is the design of the product.

What do you dislike?

I can't think of anything I dislike program, as it does an excellent job at providing me the services that are needed for me to excel at my job. I use it to contact my supervisors at work, and I have never had a problem with the messaging service the program provides. There is nothing I dislike about the service.

What business problems are you solving with the product? What benefits have you realized?

I use Chime to report back the condition of alarms that were set off in the building. When an alarm is set off, my supervisors notify me through Chime, and I report back to them once I inspect it, through Chime. With Amazon Chime, I am easily able to report back the condition of the alarm.

Amazon Chime review by Becky E.
Becky E.
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Verified Current User
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"Amazon Chime is Great for IM"

What do you like best?

I love that this product has an app that allows my coworkers to IM me when I am out of the office via my cell phone. I have been able to collaborate remotely from using the app. In addition, the ability to do webinars is helpful. It is great to have all of this in one place.

What do you dislike?

I have not had any issues with this product, it is great.

Recommendations to others considering the product

I think this is a great product. It is especially great for IM.

What business problems are you solving with the product? What benefits have you realized?

Now that more of our team is working remotely this enables us to keep in touch easily. We can IM questions at any time and work on projects together even when one of us it not in the office.

Amazon Chime review by Shane F.
Shane F.
Validated Reviewer
Review Source

"Decent Web Meeting Software - Weak When Connecting to Other Countries"

What do you like best?

It provides a link in the calendar invite that guests can easily click to enter the meeting. Setting up a Google invite is relatively easy. The invites do not usually go to the spam mailbox for the guests. I like that the UI for scheduling the meeting is the same UI you use if you are going to scheduled a call using your google calendar by itself.

What do you dislike?

Sometimes guests in other countries, especially India, have to download Amazon Chime to enter a meeting, and even then sometimes it doesn't work. We have lost sales leads because Amazon Chime was not functioning and our guests got fed up and frustrated with it. Sometimes guests who were patient would spend up to 30 minutes trying to enter a call, and still were unable even after downloading the software. This has been a very frustrating issue with Chime.

Recommendations to others considering the product

I don't suggest using Amazon Chime if you need to have meetings with representatives of companies in other countries. I have had entire meetings fall through because software companies in India and Dubai could not connect to our calls.

What business problems are you solving with the product? What benefits have you realized?

We are able to communicate effectively with contacts/leads at other software companies, both in the US and internationally, without worrying about dialing phones.

Amazon Chime review by User
User
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Verified Current User
Review Source

"Chime Experience"

What do you like best?

I like the ease of scheduling and starting instant meetings. The ability to create a personal meeting ID.

What do you dislike?

I would like if the screen share ability moved to the mobile app- or even video from the mobile app. It would also be nice to have meeting links open the app automatically and input the info needed rather than a web link and then pushing it to the desktop app

Recommendations to others considering the product

Make sure it does everything you need it to do, but also know the transition is made easy due to how user friendly the solution is for everyone

What business problems are you solving with the product? What benefits have you realized?

Conference calls and screen sharing is what it is used for mostly in all areas of the business. Internally and externally. Our company has used various conferencing solutions and it launched with the ability to do most of the things the other solutions could do- so the adjustment period was simple

Amazon Chime review by Joshua P.
Joshua P.
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"Amazing Chime enters the workplace"

What do you like best?

Readability within the chat. I love the chat rooms. There is no need to constantly remake chat groups that you join daily since it saves the group you’re in.

What do you dislike?

I dislike its user Interface. I think there could be a bit more to it. Make it look more user friendly. I also dislike the inability to copy a hyperlink via web browser and have it pasted as so. It just pastes as normal text whereas Skype is instantaneous.

Recommendations to others considering the product

I would recommend it for the chat room features right now more than anything.

What business problems are you solving with the product? What benefits have you realized?

Staying in contact with my FC colleagues while problem solving.

Amazon Chime review by Brittany B.
Brittany B.
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Verified Current User
Review Source

"3x/Week Chimer"

What do you like best?

I like that you don't necessarily have to have an account to use Chime. You can share your credentials and everyone has near full use of the program.

What do you dislike?

Nothing. It work great for me, in the capacity I use it in. I never have connectivity issues.

What business problems are you solving with the product? What benefits have you realized?

We have a lot of remote conference calls and it's always great to be able to see my peers faces when we meet virtually.

Amazon Chime review by Saurabh S.
Saurabh S.
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Verified Current User
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"This is simple to start, easy to start and intuitive to use. Experience is simply great "

What do you like best?

Ease of registering my account and the user experience are awesome :)

What do you dislike?

I would love to see it available on Chrome OS. I do not think that it will be hard to achieve as there is already a support of ARC to port Android apps to Chrome OS

Recommendations to others considering the product

Use this awesome platform for more engaging experience. I loved the idea of rooms in this. Once pager registration is something that you would love. And the availability of Biba on all the major platforms is a big win. It makes life for you so easy. On the run you can switch your platform from say Desktop to Android and continue with your meeting without sacrificing your productivity. There is hardly any reason for not to use Biba for your office.

What business problems are you solving with the product? What benefits have you realized?

Easy integration with Outlook and Google calendar helps me in organizing my meetings with internal and external folks easily.

Amazon Chime review by Brook W.
Brook W.
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Verified Current User
Review Source

"Chime "

What do you like best?

I like how you can see if the person is online, and how quickly it sends messages

What do you dislike?

I love everything about the app, I dislike nothing.

What business problems are you solving with the product? What benefits have you realized?

By getting hold of people quicker, rather than tracking them down on foot.

Amazon Chime review by Yaxin L.
Yaxin L.
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Verified Current User
Review Source

"Economy Web Conference Software"

What do you like best?

cheap unit price, basic function works OK

What do you dislike?

poor invite email format, no way to see a list of future scheduled or recurring meetings until meeting almost started, force meeting attendees to download amazon chime in order to join the meeting, poor video quality

What business problems are you solving with the product? What benefits have you realized?

use as web conferencing software with customers/potentials/between internal teams

Amazon Chime review by User in Internet
User in Internet
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"Nice start, needs work"

What do you like best?

It's relatively easy to use. I mainly used it for recruiting purposes and setting up conference rooms was very handy and easy to use.

What do you dislike?

No emojis! This is definitely a necessity that would add a lot of flair to the software. It can also be a bit buggy and glitchy sometimes. It takes a bit for the messages to load.

Recommendations to others considering the product

Stick with it! I can see it getting better with updates and bug fixes. Even though it has some glitches, overall it gets the job done.

What business problems are you solving with the product? What benefits have you realized?

I mainly used Chime to connect with coworkers and get quick answers to questions without having to make a call or send an email. I also used it to connect candidates with interviewers

Amazon Chime review by Robert D.
Robert D.
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Verified Current User
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"Easy to use meeting and sharing tool"

What do you like best?

Starting a meeting or chat is simple and easy. Various features like screen share, web view, and the plugins for Google and Windows calendar make it even easier to get in touch with others.

What do you dislike?

Needs more plugins, like easy integration with Mac calendar and Chromebox.

What business problems are you solving with the product? What benefits have you realized?

We are looking for ways to schedule meetings within and outside the company, and Biba definitely enables easy communication with everyone. Presentations are supercharged with Biba tools, and users can view meetings without having to download anything.

Amazon Chime review by Li Z.
Li Z.
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Verified Current User
Review Source

"Another webex alternative"

What do you like best?

Smaller footprint than Webex and integrated with amazon account.

What do you dislike?

It requires IE in your local machine side to work. And oversea quality is not good.

Recommendations to others considering the product

Get better screen for quality resolution.

What business problems are you solving with the product? What benefits have you realized?

remote conference to demo the product.

Amazon Chime review by Shane F.
Shane F.
Validated Reviewer
Review Source

"Decent Web Meeting Software - But Doesn't Work Well With India"

What do you like best?

I like that the calendar invite contains a link that the guest just needs to click to enter the meeting.

What do you dislike?

I don't like that companies in India cannot enter a meeting simply by clicking the link in the invite. They have to download Amazon Chime, and even then sometimes they can't enter.

Recommendations to others considering the product

I don't recommend it, as it has trouble connecting with certain countries.

What business problems are you solving with the product? What benefits have you realized?

It helps us connect with software companies in other countries.

Amazon Chime review by Winston L.
Winston L.
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Verified Current User
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"Good so far with definite areas of improvement"

What do you like best?

I like the ability to chat with my coworkers and so far everything seems to be working via the conference lines with a few hiccups here and there.

What do you dislike?

Every once in a while there will be a large amount of static on the conference line. I'm not very happy with the constant pop ups when ever there's a meeting going on because I don't always attend every meeting. I'd like the ability to turn that off. Also, it's very fickle when it decides that I'm unavailable. I'm not sure why it says very randomly that I'm unavailable even though I'm at my computer.

What business problems are you solving with the product? What benefits have you realized?

Being able to talk to anyone in the company via chat and also screen share my own screen easily.

Amazon Chime review by Benjamin Bao T.
Benjamin Bao T.
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Verified Current User
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"Biba has made communication with clients and coworkers a lot easier! "

What do you like best?

Biba's Outlook Plugin makes scheduling appointments quick and hassle free. The plugin automatically add everyone including Biba to the meeting and has a set template that provides the dial in information.

What do you dislike?

There are too many constant reminders. Before calls Biba would prompt you of your meetings and requires that your accept of decline the conference call. Wish there was a setting to disable or change notification frequency.

Recommendations to others considering the product

Switch to Biba and it'll make your conference calls a lot more streamlined and pleasant.

What business problems are you solving with the product? What benefits have you realized?

Group chatting ability allows everyone to work collaboratively and effectively. Having the ability to call in from either a phone or from your laptop and to share screens allows everyone to focus on one segment at a time.

Amazon Chime review by User
User
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Verified Current User
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"Chime"

What do you like best?

I can set a meeting through Outlook, and Chime will automatically call myself and the other meeting participants at the scheduled time

What do you dislike?

It can be slightly buggy- occasionally it will not call me at the correct time

Recommendations to others considering the product

It is a solid option for a team voice collaboration call

What business problems are you solving with the product? What benefits have you realized?

We use Chime to perform our standup meeting for a remote software development team

Amazon Chime review by User in Human Resources
User in Human Resources
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Verified Current User
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"Easy to Use Communication and Meeting Tool"

What do you like best?

Scheduling meetings and having it call participants at the start time instead of having them dial in themselves. This has resulted in meetings that actually start on time.

What do you dislike?

Seems that we have intermittent audio quality issues on quite a few occasions. Having moved to Biba from another application, I am a bit disappointed with the audio quality however this may not be solely attributed to Biba as audio quality is network dependent however we did not notice this issue as often with the application we transitioned from.

What business problems are you solving with the product? What benefits have you realized?

Communicating with a globally dispersed teams. Cutting down on travel costs.

Amazon Chime review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
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"Easy to use and join meetings"

What do you like best?

Easy to join meetings and share you screen for demo purposes.

What do you dislike?

Sometimes it is difficult to launch the actual application from your web browser

Recommendations to others considering the product

Easy to use and setup. Great for remote meetings and screen sharing.

What business problems are you solving with the product? What benefits have you realized?

Remote meetings are now a possibility, even when people are hundreds of miles apart from one another.

Amazon Chime review by User in Information Technology and Services
User in Information Technology and Services
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Verified Current User
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"I love it!!!!"

What do you like best?

The ease of sharing your screen and starting a meeting at any time. I also really like how versatile the means of communication are.

What do you dislike?

There is nothing that I really dislike - I just hope more users begin using it so that it can become the primary means of communication. I also wish it would pre-populate contacts.

What business problems are you solving with the product? What benefits have you realized?

I work in tools a lot and I like to be able to share my screen at the touch of a button. Biba allows me to do that.

Amazon Chime review by Babak M.
Babak M.
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"Messaging program with good meeting capabilities"

What do you like best?

Great features for planning meetings and video/screen sharing.

What do you dislike?

The Android app leaves much to be desired. Slow and doesn't always load messages. Occasional bugs in the desktop program.

What business problems are you solving with the product? What benefits have you realized?

Setting up meetings and having people call in has become easier.

Amazon Chime review by User in Environmental Services
User in Environmental Services
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"Basic messenger type software. Works as expected"

What do you like best?

Interface is intuitive and pretty. The platform is easy to use and came packages with vonage phone service.

What do you dislike?

Could use more intergrations/plug-ins with other software.

What business problems are you solving with the product? What benefits have you realized?

We are able to have larger video chat session meetings. This makes our meetings more useful.

Amazon Chime review by User
User
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"Better than other"

What do you like best?

multiple session. Well screen sharing, good audio

What do you dislike?

appearance, exterior. UI. Please make it more fancy. :-)

Recommendations to others considering the product

Just do it.!

What business problems are you solving with the product? What benefits have you realized?

I introduced our product with Amazon Chime. Sharing the screen, talking with foreign people.

It's cool

Amazon Chime review by Administrator in Higher Education
Administrator in Higher Education
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"Needs Work "

What do you like best?

It's nice on a very small scale and for very few things

What do you dislike?

Tries to play with the big dogs but falls short

Recommendations to others considering the product

It is getting there but still needs a lot of work before it can be used on a business type scale

What business problems are you solving with the product? What benefits have you realized?

Communication, but it makes the problem more challenging when you cannot get it to function. It would be nice with more work.

Amazon Chime review by Mike B.
Mike B.
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Verified Current User
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"Fantastic "

What do you like best?

Clear and easy to use Does not crash The interface is very user friendly

What do you dislike?

nothing We think this product is really good and we have nothing to say about it negatively

What business problems are you solving with the product? What benefits have you realized?

we are solving the distance issues between our offices

Amazon Chime review by User
User
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"AIM for business"

What do you like best?

Amazon makes it easy to add contacts and create groups for quickly sharing contacts on multiple platforms.

What do you dislike?

The use as a meeting platform is not as good as it's competitors.

What business problems are you solving with the product? What benefits have you realized?

Being able to quickly communicate questions or information as opposed to sending it via email is very valuable.

Amazon Chime review by David K.
David K.
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"Exceptional functionality, very self explanatory "

What do you like best?

The ease of functionality. It's incredibly easy to have multiple person video conferences now. I also like that it calls you when your meeting starts. People are much more timely for meetings now.

What do you dislike?

Nothing yet but I have not used all features such as document sharing.

What business problems are you solving with the product? What benefits have you realized?

Helps create a more visual/in-person meeting experience.

Amazon Chime review by Administrator in E-Learning
Administrator in E-Learning
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"Video conference awesomeness"

What do you like best?

The seamless mobile device integration and reminders that it generates. Love the remote access capability.

What do you dislike?

The basic skin and gui layout. The lack of a native Linux client, need to run it in a virtual box with .NET

What business problems are you solving with the product? What benefits have you realized?

Better remote conferencing with more active connections.

Amazon Chime review by User in Internet
User in Internet
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Verified Current User
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"Meeting scheduling wizard !"

What do you like best?

Scheduling meetings is extremely easy. Love it!

What do you dislike?

Currently the chat box freezes too many times. Annoying.

Recommendations to others considering the product

Extremely easy to use. Quick and easy is what we need in a rapid agile environment.

What business problems are you solving with the product? What benefits have you realized?

Connecting with our remote resources is quick and easy.

Amazon Chime review by Executive Sponsor in Marketing and Advertising
Executive Sponsor in Marketing and Advertising
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"Biba has helped standardize and consolidate our meeting communication technology "

What do you like best?

easy to use, integration with Google

What do you dislike?

new user workflow

What business problems are you solving with the product? What benefits have you realized?

standardized solution for entire organization

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