What do you like best?
Its price, it's much cheaper than other options I've used with basically the same functionality. You can screen share, schedule in outlook, share a link for people to join, everything you can do with other meeting programs for a fraction of the cost.
What do you dislike?
My only dislike is the inability to unmute the group. You can mute everyone to avoid background noise, echo, the usual headaches of a web conference, but there's not a single button to also unmute everyone, so everyone needs to unmute themselves on their own (which you can disable if you want as well). It's just one more step for everyone and it'd be much easier to be able to do this all at once.
Recommendations to others considering the product
Give it a shot, it's got a free trial and they don't even LET you pay until you've done a free trial. It's worth seeing if it fits your needs.
What business problems are you solving with the product? What benefits have you realized?
This program enables us to get all of our virtual recruiters together at the same time to chat, talk, and see the same thing to get everyone on the same page at the same time. It saves time from emails, etc. when we're able to show everyone what we need to at once and get immediate feedback as to whether/not everyone understands and is on the same page. Being able to screen share and show them as well makes it much easier to get things done.