Amazon EC2 Systems Manager

4.3
(120)

Amazon EC2 Systems Manager is a management service designed to help users automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems.

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Amazon EC2 Systems Manager review by Gleyder C.
Gleyder C.
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"Allows you to organize data from different AWS services and automate tasks in AWS resources"

What do you like best?

I like Amazon Web Services because is an excelent tool both for people and for companies, because a system or an application can be deployed in an very fast enviroment like EC2, and using any of their existing tools, such as S3. AWS is more reliable and also secure as most of the business data information would be passed and so it should be properly encrypted and follow other security measures to prevent any data from getting leaked while communicating between the applications. AWS is more flexible and scalable with more bandwidth and storage capabilities. AWS is highly customizable and is easy to use, the learning curve for its main functions is relatively easy and well documented, application programming interfaces (APIs) are accessible and also is available in many regions. It has variety of tools at your disposal and the S3 interface is being well laid out and easy to organize. It constantly innovates and iterates, announcing new features several times per year and the price is very competitive in the market.

What do you dislike?

If you manage many accounts AWS, management can become somewhat disorganized bacause it does not offer many tools for internal control, also it has many tools at your disposal, but you may not know them all. They could see how to promote and introduce the tools that you use less to display its advantages. While the documentation is robust it is sometimes difficult to get access to an actual person who might be able to help with the design of your application and what Amazon service is most applicable.

What business problems are you solving with the product? What benefits have you realized?

I am a consultant, as such, I provide software solutions and consulting services to customers with different needs. AWS gives me the tools to cover much of their needs, so it is for me a key tool in the performance of my activities, I really like how clean is the S3 interface, it's simple and effective and allows me to do my post-weekend tasks easily and quickly and also AWS peremptorily lowers costs a couple of times per year.

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Amazon EC2 Systems Manager review by christian W.
christian W.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"EC2 for SAP Workloads"

What do you like best?

Protera Technologies, specailizes in managed hosting services for SAP,. AWS EC2 allows our team to provision and right size compute resources on-demand. AWS EC2 gives access with no delay to the compute resourecs needed, and we only pay for what we use. This is a landslide change when compared to traditional hosting that required weeks of planning and deployment activities for even simple HW changes.

What do you dislike?

In some cases upgrading or transitioning from from EC2 familly of instances to another has some adveser cost impact

Recommendations to others considering the product

Amazon EC2 Systems Manager will give you the power of "yes", like in "Yes, I undersatnd what is going on with my systems and I feel I am in control"

What business problems are you solving with the product? What benefits have you realized?

EC2 Systems manager allows our team to effectively ajust compute requirements and consumption

What Enterprise IT Management Suites solution do you use?

Thanks for letting us know!
Amazon EC2 Systems Manager review by Jim H.
Jim H.
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"Powerful service for power users"

What do you like best?

It does require some experience with the cloud and coding to really get the most out of it. But there is plenty of resources to learn on the go and some services like WordPress can be installed with the click of a button.

What do you dislike?

It is not made for novices. So there is a lot of trial by fire for beginners. However, it is easy to master when you know what you are doing.

Recommendations to others considering the product

It is a short and steep start but then pretty easy.

What business problems are you solving with the product? What benefits have you realized?

We use it to host our website and dynamic web content.

Amazon EC2 Systems Manager review by Robert J.
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"Great For Learning or Business"

What do you like best?

EC2 instances can range from free to expensive depending on what you want to do. I enjoyed the range and ease of deployment. Free tier is awesome for what you get access to.

What do you dislike?

The range. For new folks, the amount of choices is overwhelming. But if you like lots of options, it's not really a problem. There has to be some familiarity with the console to get started. THerea re so many choices, it can be hard to decide what you want to do.

What business problems are you solving with the product? What benefits have you realized?

Freedom to spin up and tear down machines for various purposes ranging from research to a simple web server and only pay for what I use.

Amazon EC2 Systems Manager review by User
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"I was really excited about it until I tried it."

What do you like best?

I like that I can remote access machines from the AWS console directly.

What do you dislike?

I dislike that it is VERY hard to find the machine that I want to remotely access.

Recommendations to others considering the product

If you are using linux, the value still feels limited to me. It is hard to see the value just by using the console. I've been able to find that value in other products, but not this one. The online training may help to find that value.

What business problems are you solving with the product? What benefits have you realized?

We just started exploring the features and became disenchanted. It felt more like a windows machine management system and we don't have any windows machines.

Amazon EC2 Systems Manager review by Brian A.
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"Solves the challenge of remotely trying to manage WIndows workloads!"

What do you like best?

We can now automatically run powershell scripts across our entire fleet of instances at the same time! Additionally it can support automatically running tasks in "maintenance windows" replacing the need for hours of manual effort spent after hours on the weekend!

What do you dislike?

Parameter store is a little difficult to navigate through. Believe improvements may be coming to that.

What business problems are you solving with the product? What benefits have you realized?

Before we had to manually remote into each machine and run commands, where now we can select the instances we want the run command to go against and it will simultaneously execute against all of them and bring back the results.

Amazon EC2 Systems Manager review by Mike R.
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"Great tool with even more potential"

What do you like best?

SSM allows us to manage servers and jobs at massive scale.

What do you dislike?

It is difficult to re-run a failed job. It requires that the job be re-instantiated, which is difficult when iterating rapidly in sandbox-type scenarios. Also, I wish there was a way to run a job on a set number or percentage of servers that match a set of tags. The use case is running a job that needs to run only once and with auto-scaling there may be many servers running at one time.

Recommendations to others considering the product

Go for it!

What business problems are you solving with the product? What benefits have you realized?

batch jobs, manual processes, save time

Amazon EC2 Systems Manager review by David C.
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"EC2 is excellent cost for performance"

What do you like best?

EC2 lets us scale to use and pay for just he compute power we need. We saved over 60% compared to hosting our own equipment in a data center.

What do you dislike?

Not much to dislike. Some extra steps are needed for on-the-road remote access unless you have a VPN solution. Still, better than the alternatives!

Recommendations to others considering the product

Once you learn the basics of managing EC2 systems you'll never look back.

What business problems are you solving with the product? What benefits have you realized?

Server and fleet management, the ability to spin up instances for testing and then take them down. Scaling server usage without major capital costs.

Amazon EC2 Systems Manager review by Administrator
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"Ssm it's good but needs work"

What do you like best?

I like the integration found between run command, automations, maintenance windows, and parameter store. I have found these components work well together.

What do you dislike?

User interface in the aws console is awful servers cannot be sorted by name when servers are sorted only 1 server's information can then be viewed logs do not sort easily 10 items per page limit adds unneeded frustration. Please redesign the UI to reduce the number of clicks to get information.

Recommendations to others considering the product

It is a cost effective solution for managing servers at scale, but there is a learning curve to the product as well as limitations to understand and consider before committing to production environment

What business problems are you solving with the product? What benefits have you realized?

We patch monthly windies updates, manage AMIs, and upgrade our software product line via automations

Amazon EC2 Systems Manager review by Administrator
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"Excellent way to manage large groups of EC2 instances"

What do you like best?

We used to have in house scripts used to run short CLI commands across a large number of instances. RunCommand gives us the capability to manage, throttle, and audit exactly how that particular script runs which makes it very powerful and useful. The sessions manager also gives us the ability to remove SSH access to our instances and use sesions manager instead

What do you dislike?

I know that new features are still being added but I wish I could more seamlessly use the AWS SSM to reconnect to existing sessions.

Recommendations to others considering the product

Remove the need for SSH accessbut keep the flexibilty governed by IAM!

What business problems are you solving with the product? What benefits have you realized?

Management of large number of EC2 instances, both operationally and security

Amazon EC2 Systems Manager review by Administrator
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"EC2 Allows Us to be Hands off"

What do you like best?

EC2 allows us to not have to worry about the datacenter side of our infrastructure. It makes things much easier to scale and allows us to provide better support to our developers.

What do you dislike?

EC2 definitely takes some time to get used to after having had physical access to the equipment itself.. The dashboard is easy to use but has many options that sometimes can confuse.

Recommendations to others considering the product

It's definitely worth trying. The low cost of entry allows you to try it out and if it doesn't work for your business then you can give it up.

What business problems are you solving with the product? What benefits have you realized?

EC2 allows us to reduce our datacenter footprint. It also allows us to scale more easily.

Amazon EC2 Systems Manager review by Aditya P.
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"Amazon EC2 Systems Manager review"

What do you like best?

The tool is pretty handy with the ability to manage everything in one place. I am able to get all information I need and pin the important one vs good to have ones. Able to setup thing in no time. Very helpful

What do you dislike?

Nothing so far. I am fairly new to the platform and was able to get things done in no time.

What business problems are you solving with the product? What benefits have you realized?

Single point to manage my instance with the ability to go for granular details if needed.

Amazon EC2 Systems Manager review by Anthony F.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easiest Setup of servers in a long time"

What do you like best?

The ease of deploying servers and being able to back them up. There is minimal latency and it really helps us to stand up new services and test applications on the fly.

What do you dislike?

There isnt anything in particular that I can think of that I dislike.

What business problems are you solving with the product? What benefits have you realized?

We no longer need to host our own server stacks if neccesary it helps us reduce costs overall ,

Amazon EC2 Systems Manager review by Pratima K.
Pratima K.
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"EC2 review"

What do you like best?

scalability and ability to spin up easily is aplus and abolity to use only when needed is a huige infrastructiure help. The fact that we don't have tp purchase servers is aplus to company.

What do you dislike?

cost increses and adds up before you realize. Warning and heads up will help, abilituy to see what the useage is and then able to scale wil lhelp

What business problems are you solving with the product? What benefits have you realized?

infrastructure

Amazon EC2 Systems Manager review by Administrator
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"Not as good as running Docker or my own VM's"

What do you like best?

Convenience of tools for imaging, spectrum of sizes to choose from, ease of changing hardware spec on the fly

What do you dislike?

The console interface is very restrictive. It is difficult to switch between regions for easily managing multiple environments. There is no way to recover from hardware "faults" that may occur on start-up, requiring a very expensive process to recover machines that may only need to do a quick fsck scan, for example.

Recommendations to others considering the product

Automate your own management of EC2's and expect to spend time with developing custom tools. Do not rely on AWS console management

What business problems are you solving with the product? What benefits have you realized?

Rapid deployment and network management

Amazon EC2 Systems Manager review by Andrew B.
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"Mostly satisfied user"

What do you like best?

The ability to manage EC2 through API, but also the capabilities in the UI to deploy.

What do you dislike?

Lack of configuring options in the UI when displaying Instances. For example, being able to display and sort on IP address (public and private) when dealing with a large list of Instances.

What business problems are you solving with the product? What benefits have you realized?

Deploying services where full access to the OS level is required.

Amazon EC2 Systems Manager review by Administrator in Higher Education
Administrator in Higher Education
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"Enabled automated control for basic tasks"

What do you like best?

Works like Puppet/Chef -remote control of system by allowing tasks to be done for on-premise and hosted servers

What do you dislike?

Learning curve, not all system types supported, some templated wizards for common tasks would be good

What business problems are you solving with the product? What benefits have you realized?

One place to go to send config changes to many systems. Like updating a hosts file or pushing a new software package

Amazon EC2 Systems Manager review by Michael M.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"EC2 on GovCloud"

What do you like best?

It works, for moving at a fast pace that works with your customers needs and time line.

What do you dislike?

Missing Tags from OS metadata in OS, would be ideal for adding automation and vlidation.

Recommendations to others considering the product

Do not dissmise it yet.

What business problems are you solving with the product? What benefits have you realized?

Migration of Legacy datacenter systems, In a rapped flexiable model tha requires low learning curve for Dev and admins.

Amazon EC2 Systems Manager review by Devon  O.
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""

What do you like best?

There are tons of tools for any imaginable feature who wish to expand. The elasticity feature is also very useful. It gives us the ability to save money on resources not we don't need

What do you dislike?

Can't think of anything right now. It is working just as we had envisioned it.

What business problems are you solving with the product? What benefits have you realized?

We our redundancy and disaster recovery problem

Amazon EC2 Systems Manager review by Consultant in Computer Software
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"EC2 System manager simplifies it all"

What do you like best?

EC2 System manager simplifies it all without the need to invest more. We tried several tools in our cloud adoption process, but assessing EC2 manager was definitively the smartest choice to start.

What do you dislike?

Once you start growing you'll find your own needs, you'll outgrow the tool really quickly. But the product is evolving, so you can go back to it really easily.

Recommendations to others considering the product

Start with it at once. You MUST have something for EC2 management. Then discover if you need something else.

What business problems are you solving with the product? What benefits have you realized?

Our EC2 instances management wouldn't be possible without the tool

Amazon EC2 Systems Manager review by Pranesh Sandeep P.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Easy to use and work with"

What do you like best?

Everything is centralized. The EC2 manager is one spot to manage and compare performance of different EC2 instances

What do you dislike?

The product is a little price., Would like to see EC2 be more of a service like lambda where everything is managed on it'w own

What business problems are you solving with the product? What benefits have you realized?

Managing a large group of EC2 systems

Amazon EC2 Systems Manager review by karthik b.
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"easy to manage, highly available and less maintenance"

What do you like best?

the ease to launch up the instances in minutes and reserve instances as needed

What do you dislike?

there isn't much to disklike as the product is bulletproof

What business problems are you solving with the product? What benefits have you realized?

ec2 has helped us a lot in terms of managing 1000's of servers and automating most of the daily tasks with the api

Amazon EC2 Systems Manager review by Administrator
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"Criminally Underused "

What do you like best?

Systems Manager is a very under used product at AWS and it is quintinessential to using this service to manage of fleet of instances as cattle, verses Pet care (SSH/RDP care, etc.).

What do you dislike?

The console is still immature. the SSM agent can be difficult to get rolling on existing servers don't have the agent installed (Red Hat). Session Manager is buggy/immature.

What business problems are you solving with the product? What benefits have you realized?

Cattle vs Sheep Arguement - remove SSH keys (close port 22!!). Forensic logging with S3 and CloudWatch. Running commands for updates at huge scale.

Amazon EC2 Systems Manager review by Marc-Olivier B.
Marc-Olivier B.
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"Easy to work with"

What do you like best?

It was fast for me, a new user, to spin up new vms.

What do you dislike?

I find there's a lot of back and forth with the documentation. I wish the page would have something to help new users.

What business problems are you solving with the product? What benefits have you realized?

We are looking to build a quickstart for our customers.

Amazon EC2 Systems Manager review by hossein j.
hossein j.
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"way of the future"

What do you like best?

fast deployment, easy to manage and integrate with.

What do you dislike?

mostly price related, however over all this is a great solution.

Recommendations to others considering the product

it may be the right fit for you. give a try.

What business problems are you solving with the product? What benefits have you realized?

heavily used for most key areas where traditional onprem hw is just too much work.

Amazon EC2 Systems Manager review by Joseph N.
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"Great Flexibility"

What do you like best?

Flexibility in providing resources we need quickly.

What do you dislike?

I haven't run into any dislikes yet, it is still new to the enivronment so it is difficult to gauge at this point.

What business problems are you solving with the product? What benefits have you realized?

Initially just for testing environments to quickly be able to provision resources.

Amazon EC2 Systems Manager review by eyal l.
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"It's Da Bomb"

What do you like best?

The fact I can stand up a server for as long as exactly as I need it for... on demand compute is amazing

What do you dislike?

Remotely accessing the servers has been painful

Recommendations to others considering the product

none

What business problems are you solving with the product? What benefits have you realized?

K8's is running there and some home grown applications

Amazon EC2 Systems Manager review by Thomas F.
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"SPG (single pane of glass)"

What do you like best?

The simplicity to manage system and do comparisons between Prod and QA

What do you dislike?

N/A,,,,There is really nothing that I can syat that I diskile about the system

Recommendations to others considering the product

You will not regret it

What business problems are you solving with the product? What benefits have you realized?

reviews are much easier in the condensed fortmat

Amazon EC2 Systems Manager review by hariharan v.
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"ec2"

What do you like best?

performs very well and we have used in for many of our clients. Thes services are cost effective

What do you dislike?

different instance size, spot instances , the instance lanuch time, and the AMI factory method to create custom instances

What business problems are you solving with the product? What benefits have you realized?

on prem

Amazon EC2 Systems Manager review by Daniel L.
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"Great"

What do you like best?

Love that I can do all of this with a UI instead of just on the command line. Thanks for making it easy!

What do you dislike?

Sometimes the filtering doesn't work very well.

What business problems are you solving with the product? What benefits have you realized?

Checking in on Instances and visualizing where things are

Amazon EC2 Systems Manager review by Raghav A.
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"Excellent way to provision compute for cloud compute needs"

What do you like best?

customizable compute capacity on the fly together with autoscaling

What do you dislike?

Instances get terminated abruptly for which though AWS do not charge but got to start over all again

What business problems are you solving with the product? What benefits have you realized?

big data refined layer by using the AWS EC2 instances to compute

Amazon EC2 Systems Manager review by Justin P.
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"EC2 is a basic VM solution"

What do you like best?

EC2 is an easy way to start a VM and experiment quickly.

What do you dislike?

It becomes difficult to manage for production purpose.

What business problems are you solving with the product? What benefits have you realized?

In our organization, we have many online services that our customers need to send data and retrieve data.

Amazon EC2 Systems Manager review by Calvin N.
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"EC2 "

What do you like best?

I like the fact that ec2 is so flexible

What do you dislike?

I don't like how the screen refreshes as often as it does

What business problems are you solving with the product? What benefits have you realized?

The scalability of the ec2 instances allow us to have multiple production, QA and UAT environments

Amazon EC2 Systems Manager review by Jarrod M.
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"pretty good"

What do you like best?

Easily manage instances, change instance types quickly

What do you dislike?

not much, it's pretty good and easy to use

Recommendations to others considering the product

Better than managing in my own data center

What business problems are you solving with the product? What benefits have you realized?

Easily spin up and down instances rather than run them in my datacenter

Amazon EC2 Systems Manager review by Bill S.
Bill S.
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"ED2 Review"

What do you like best?

easy to build but had to manage. So we use software to do it.

What do you dislike?

too many AMIs confusing. N eeded only few so no confusion is there when you ready to choose them.

What business problems are you solving with the product? What benefits have you realized?

MAchine LEarning

Amazon EC2 Systems Manager review by Mohd D.
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"Its very beneficial and cost optimization"

What do you like best?

Robust Techonology and cloud agnostic to help our COmpute requirement

What do you dislike?

It;s very lenghty though to setupo and as i heard from team collegue,.

What business problems are you solving with the product? What benefits have you realized?

To solve SIlos problems we were facing in our enviro ment.

Amazon EC2 Systems Manager review by Scott P.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Ease of use"

What do you like best?

Coming from a data center perspective... EC2 has simplified the building of Linux and Windows servers`

What do you dislike?

Tagging of resources has slowed down deployment

What business problems are you solving with the product? What benefits have you realized?

taggin instances after builds has slowed down the process of integrating

Amazon EC2 Systems Manager review by User
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"EC2: An Honest Review"

What do you like best?

What we like about this product is the variety of instance types, flexibility to run different types of operating systems and software. It's useful as it's not totally managed. Spot instances are nice.

What do you dislike?

What we dislike about EC2 is that it takes a little long (about 5 minutes) to spin up a box.

What business problems are you solving with the product? What benefits have you realized?

Depolying our solution in the cloud. Ease of use and not having to manage our infistructure locally.

Amazon EC2 Systems Manager review by Dima S.
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"Building web based business apps"

What do you like best?

Flexible pricing, various instance types, good for development purposes

What do you dislike?

Not enough Windows instances; more per hour flexibke pricing

What business problems are you solving with the product? What benefits have you realized?

No need for full time server management staff, easy way to start a project

Amazon EC2 Systems Manager review by John L.
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"Great for virtualizing our on premise servers"

What do you like best?

Availability, able to easily monitor the virtual servers

What do you dislike?

Learning curve on setting up and deploy. Needed to teach the team.

What business problems are you solving with the product? What benefits have you realized?

Moving off on premise hardware that is no longer vendor supported.

Amazon EC2 Systems Manager review by Consultant
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great flexibility"

What do you like best?

The ability to spin up boxes quickly to test, try new ideas, whatever and then throw them away is a huge game changer for my teams.

What do you dislike?

Hard to think of something since there are so many options and the ability to define my own.

Recommendations to others considering the product

Learn how this interacts with other parts of the AWS ecosystem

What business problems are you solving with the product? What benefits have you realized?

The ability to prototype in greenfield environments and show management and end users.

Amazon EC2 Systems Manager review by Devender V.
Devender V.
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"Why ever use on-premise again?"

What do you like best?

Fast, easy to spin up, highly configurable, secure and economic to run

What do you dislike?

Not straightforward to migrate. Security group concepts take a while to understand

What business problems are you solving with the product? What benefits have you realized?

Cost saving significantly. Staff cost reduction

Amazon EC2 Systems Manager review by rohit b.
rohit b.
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"deployed workloads in aws ec2 instances"

What do you like best?

provides us the ability to scale the instance to needs of different clients.

What do you dislike?

tiering of ec2 instence can be more finegrained

expensive compared to

What business problems are you solving with the product? What benefits have you realized?

scaling to client needs

Amazon EC2 Systems Manager review by shraddha d.
shraddha d.
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"EC2 systems"

What do you like best?

the easy access, configuration and accessibility helps with faster deivery

What do you dislike?

this product is very reliable and there in not much to dislike here

What business problems are you solving with the product? What benefits have you realized?

management of huge data

Amazon EC2 Systems Manager review by jim b.
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"Cloud Adapter"

What do you like best?

The variety of choices with OS and capabilities

What do you dislike?

In inability to name the servers at the time of creation

What business problems are you solving with the product? What benefits have you realized?

Minimize time to spin-up systems for service deployments

Amazon EC2 Systems Manager review by Administrator
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"EC2 System Manager "

What do you like best?

EC2 System Manager is perfect for native cloud environment. Some learning curve with the hybrid environment but overall it's great to offload the workload of infra with the service. Also need a security review as this service do provide elevated permission.

What do you dislike?

elevated permission is some what tricky at first but can be a great tool when well designed.

What business problems are you solving with the product? What benefits have you realized?

mainly with compliance and man power

Amazon EC2 Systems Manager review by Travis Y.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Something Creative"

What do you like best?

Ease of setup, deployment, administration

What do you dislike?

Would like to be able to size the instances based on neeeds, rather thabn pick from list

What business problems are you solving with the product? What benefits have you realized?

Eliminate local IT

Amazon EC2 Systems Manager review by Administrator
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"Single pane of class"

What do you like best?

Single pane of glass for managing both EC2 cloud based servers and local on-premise servers as well.

What do you dislike?

There really isn't a whole lot I disklike!

Recommendations to others considering the product

Not really

What business problems are you solving with the product? What benefits have you realized?

We need a way to manage and administer and audit a large number of disparate systems across multiple datacenters, both on premise and in the cloud - Amazon EC2 Systems Manager does this for us.

Amazon EC2 Systems Manager review by kshitij p.
kshitij p.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Pathing and Upgrades"

What do you like best?

To have access to the instances directly via ssm and patch them

What do you dislike?

Agent upgrades is a pain and is noit managed

What business problems are you solving with the product? What benefits have you realized?

Patching, maintainence

Amazon EC2 Systems Manager review by Gaurav G.
Gaurav G.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Best management cloud tool"

What do you like best?

Ease of deployment in the cloud without much expereince

What do you dislike?

The EKS setup is painful, need better tools to support setting up clusters

What business problems are you solving with the product? What benefits have you realized?

n/a

Kate from G2 Crowd

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