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Ambassador Referral Marketing

4.9
(11)

Ambassador empowers your marketing team to increase revenue by leveraging the power of recommendations. Their flexible referral marketing software automates the process of enrolling, tracking, rewarding and managing your most loyal customers, affiliates, partners and fans. Ambassadors open API also seamlessly integrates with existing technologies, enabling you to create a custom end-to-end experience that aligns with your brand.

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Showing 11 Ambassador reviews
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Ambassador review by Justin G.
Justin G.
Validated Reviewer
Verified Current User
Review Source

"Only Ambassador Program you need!"

What do you like best?

The simplicity of setting up campaigns, the ability to monitor every ambassador and their sales, and the ability to pay ambassadors all in one tool! I have tried numerous other softwares like Referral Candy and this software hands down does it all, they have just released a new look and function which supports the backend that much better.

What do you dislike?

The codes are not as simple as a URL with our name, each unique code has to be mbsy.co/company/ambassador. These would be great if they were slimmer for handing out business cards or person to person marketing like a bit.ly shortcode length. But this software does the job right in the online environment of referring customers, it would just be better to put a friendly code on our teams business cards so there is a potienital sale during networking events.

Recommendations to others considering the product

Get a full time Ambassador lead internally to run your Ambassador program, someone with marketing and social media experience. It needs to be a full time job that a leader can guide quality ambassadors through proper messaging and communication.

What business problems are you solving with the product? What benefits have you realized?

We are solving the power of word of mouth advertising by using GetAmbassador, our marketing force is limited by the fact we are a company. Once you have a community spreading the word about your brand/product the sky is the limit. Ambassadors are more trusted because they are an individual, not a marketing organization promoting the product. The benefits we have seen are from Ambassador testimonial videos. The refer a friend campaign has provided a streamlined, consumer facing page that makes it easy to capture consumer emails and allows them to share via social media to their network of friends and family.

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Ambassador review by David L.
David L.
Validated Reviewer
Verified Current User
Review Source

"Powerful Referral / Affiliate Platform"

What do you like best?

Multi-campaign capabilities, dashboard, great referral platform and works very well as an affiliate platform as well. We also really liked the versatility in payment methods, including cash (paypal, bank transfer, dwolla), gift cards, store coupons, voucher codes. We also felt the customer on-boarding and on-going support were excellent!

What do you dislike?

I wound not call it a dislike... but given that GetAmbassador is a robust and powerful platform, it does take some up front effort to get it setup properly. It also requires an on-going commitment and focus to make the program successful. The GetAmbassador team was exceptional in helping us work through the implementation and continue to work with us on maximizing the effectiveness of our campaigns.

Recommendations to others considering the product

We researched the market extensively as we were evaluating platforms to launch our referral & affiliate programs. GetAmbassador combined all of our key requirements: ability to create and launch multiple campaigns as our referral programs vary depending on customer and prospect types. We also found this platform to be a great fit for an affiliate program with partners, influencers and re-sellers. Our customers and partners love the ability to track their referrals on the robust GetAmbassador dashboard. For our team it is also invaluable as we can effectively monitor, evaluate and manage our campaigns. We also loved the ability to provide cash, gift cards and / or store credits. The most impressive part of our experience was the organized and very responsive customer on-boarding and on-going support. This is a world class company and we look forward to many more successful years working with GetAmbassador!

What business problems are you solving with the product? What benefits have you realized?

To promote viral sharing of our products by our customers, prospects and partners with friends, family and followers. We have been able to amplify our reach exponential with the GetAmbassador platform increasing our qualified prospect base and conversions

What Customer Advocacy solution do you use?

Thanks for letting us know!
Ambassador review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Fantastic out of the box tool to quickly implement a referral/affiliate program"

What do you like best?

Had everything we needed out of the box. Full tracking of all referrals and referrers. Payment processing. Reward processing. Easy to integrate with our other systems, and our customers love it! We have seen a fantastic response from our customers and are generating hundreds of ambassadors.

What do you dislike?

There are a few minor issues I've had with adding in ambassadors manually, but I have always received a quick response from our customer success manager and always have my issues fixed within an hour.

Recommendations to others considering the product

Great enterprise level software to quickly implement a referral program.

What business problems are you solving with the product? What benefits have you realized?

It gives us a referral solution for our business and customers with a fantastic customer success team. We are now generating hundreds of referrals through Ambassador and have a full system to manage and track progress.

Ambassador review by Courtney W.
Courtney W.
Validated Reviewer
Verified Current User
Review Source

"Great customer service!"

What do you like best?

Once we were up and running, Ambassador makes it easy to integrate our CRM with their software. Their customer experience is very helpful and willing to answer any questions we've had along the way.

What do you dislike?

There really isn't anything that I dislike about Ambassador!

What business problems are you solving with the product? What benefits have you realized?

We are a company that relies on referrals. This was the first program that we tried. The things that we loved was that it integrated with our CRM. Considering we do everything through there, that was very important for us. Other benefits is that this allows for more candidates to be added to our database.

Ambassador review by Laura M.
Laura M.
Validated Reviewer
Verified Current User
Review Source

"GetAmbassador - the referral program every company should have "

What do you like best?

Great customer service, supportive and experienced team, and an awesome partner. We are absolutely glad we found GetAmbassador as a partner.

What do you dislike?

Whatever technical issues there may have been have been solved within seconds. GetAmbassador has a developed an excellent product every company and organization should have.

Recommendations to others considering the product

Schedule a demo to get a better impression if GetAmbassador is the right tool for your organization. We were impressed by the functionalities and integrations GetAmbassador is able to offer their customers.

What business problems are you solving with the product? What benefits have you realized?

GetAmbassador allowed us to streamline our referral program from ambassador acquisition over ambassador commission management to fraud prevention.

Ambassador review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Verified Current User
Review Source

"10/10 Would Recommend Ambassador"

What do you like best?

Everything about it! Ambassador has allowed us to create both an Affiliate program and our Refer-a-Friend program. Both have added a great deal of value to our brand and our customers love it! The customer on-boarding experience with Ambassador has been phenomenal and they’ve helped us along the way as we continue to build out our program.

What do you dislike?

Honestly, there hasn’t been one thing we’ve come across that we’ve disliked thus far! Ambassador continues to make improvements and assist us as we scale.

What business problems are you solving with the product? What benefits have you realized?

Ambassador has allowed us to scale much quicker. We’ve found that by people referring others to our product, people feel much more emotionally attached to the product which has greatly helped our marketing efforts!

Ambassador review by Chris O.
Chris O.
Validated Reviewer
Review Source

"Great way to streamline referral programs"

What do you like best?

I love how easy the platform is to use and tap into our customers' advocacy. If you have a product your customers love and you don't have something like this, you have untapped wealth. Ambassador helps you tap into that gold mine pretty easily.

What do you dislike?

Nothing to dislike so far. It's been a solid experience.

Recommendations to others considering the product

If you have customers that love your product, this is one of the easiest ways to grow your company.

What business problems are you solving with the product? What benefits have you realized?

Our customers loved Gong and our product, but there was no easy way for us to leverage that advocacy into referrals or new business in some way. Ambassador helped us tap that gold mine and make it easy for our customers to refer their peers.

Ambassador review by Tom F.
Tom F.
Validated Reviewer
Verified Current User
Review Source

"Powerful referral marketing tools that are easy for your referral partners to use!"

What do you like best?

We've really enjoyed how transparent it makes the referral process. Your referral partners know the status of their referrals and you have high confidence that nothing is getting 'lost in the system'.

What do you dislike?

It works great - super easy for my team to share and engage with. No complaints really.

What business problems are you solving with the product? What benefits have you realized?

We really wanted something that would energize our referral program and add high transparency around how great referrals were being paid out.

Ambassador review by Ryan L.
Ryan L.
Validated Reviewer
Verified Current User
Review Source

"#1 Referral Software in the Market"

What do you like best?

Ambassador is the best referral software platform in the market. We run our affiliate, influencer, referral program all on Ambassador.

What do you dislike?

I wish we had signed up sooner! Ambassador has significantly grown our revenue.

What business problems are you solving with the product? What benefits have you realized?

Ambassador has helped us grow and scale our referral program. We measure and track our revenue right in the Ambassador dashboard. Ambassador is the best marketing investment we've made!

Ambassador review by Dustin H.
Dustin H.
Validated Reviewer
Review Source

"Referral Marketing Tool That Removes The Headache "

What do you like best?

They offer great resources and education for referral marketing. Great customer service, supportive and experienced team.

What do you dislike?

Sometimes the UI can stutter, the navigation works well. It also requires an on-going and regular commitment and focus to make the program successful.

Recommendations to others considering the product

Schedule a demo to see if it meets your organization's needs.

What business problems are you solving with the product? What benefits have you realized?

We really wanted something that would energize our referral program and add high transparency around how referrals were being paid out. The tool allowed us to streamline our product promotion to a targeted person segment.

Ambassador review by Hailey F.
Hailey F.
Validated Reviewer
Review Source

"Ambassador helped me grow our referral program 10x in 30 days"

What do you like best?

How the platform is intuitive, makes it easy to track our referral program and keep customers informed throughout the process so that they are motivated to continue referring friends.

What do you dislike?

I wish the fraud program (which is now a valuable add-on) was included in the cost of the program

Recommendations to others considering the product

It's worth the investment

What business problems are you solving with the product? What benefits have you realized?

We use Ambassador to track, manage, and pay out our referral program and we are implementing it on our affiliate marketing program as well

Kate from G2 Crowd

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* We monitor all Ambassador Referral Marketing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.

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