Ambassador Referral Marketing

(11)
4.9 out of 5 stars

Ambassador empowers your marketing team to increase revenue by leveraging the power of recommendations. Their flexible referral marketing software automates the process of enrolling, tracking, rewarding and managing your most loyal customers, affiliates, partners and fans. Ambassadors open API also seamlessly integrates with existing technologies, enabling you to create a custom end-to-end experience that aligns with your brand.

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Showing 11 Ambassador reviews
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Ambassador review by <span>Justin G.</span>
Justin G.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Only Ambassador Program you need!

What do you like best?

The simplicity of setting up campaigns, the ability to monitor every ambassador and their sales, and the ability to pay ambassadors all in one tool! I have tried numerous other softwares like Referral Candy and this software hands down does it all, they have just released a new look and function which supports the backend that much better.

What do you dislike?

The codes are not as simple as a URL with our name, each unique code has to be mbsy.co/company/ambassador. These would be great if they were slimmer for handing out business cards or person to person marketing like a bit.ly shortcode length. But this software does the job right in the online environment of referring customers, it would just be better to put a friendly code on our teams business cards so there is a potienital sale during networking events.

Recommendations to others considering the product

Get a full time Ambassador lead internally to run your Ambassador program, someone with marketing and social media experience. It needs to be a full time job that a leader can guide quality ambassadors through proper messaging and communication.

What business problems are you solving with the product? What benefits have you realized?

We are solving the power of word of mouth advertising by using GetAmbassador, our marketing force is limited by the fact we are a company. Once you have a community spreading the word about your brand/product the sky is the limit. Ambassadors are more trusted because they are an individual, not a marketing organization promoting the product. The benefits we have seen are from Ambassador testimonial videos. The refer a friend campaign has provided a streamlined, consumer facing page that makes it easy to capture consumer emails and allows them to share via social media to their network of friends and family.

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Ambassador review by <span>David L.</span>
David L.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Powerful Referral / Affiliate Platform

What do you like best?

Multi-campaign capabilities, dashboard, great referral platform and works very well as an affiliate platform as well. We also really liked the versatility in payment methods, including cash (paypal, bank transfer, dwolla), gift cards, store coupons, voucher codes. We also felt the customer on-boarding and on-going support were excellent!

What do you dislike?

I wound not call it a dislike... but given that GetAmbassador is a robust and powerful platform, it does take some up front effort to get it setup properly. It also requires an on-going commitment and focus to make the program successful. The GetAmbassador team was exceptional in helping us work through the implementation and continue to work with us on maximizing the effectiveness of our campaigns.

Recommendations to others considering the product

We researched the market extensively as we were evaluating platforms to launch our referral & affiliate programs. GetAmbassador combined all of our key requirements: ability to create and launch multiple campaigns as our referral programs vary depending on customer and prospect types. We also found this platform to be a great fit for an affiliate program with partners, influencers and re-sellers. Our customers and partners love the ability to track their referrals on the robust GetAmbassador dashboard. For our team it is also invaluable as we can effectively monitor, evaluate and manage our campaigns. We also loved the ability to provide cash, gift cards and / or store credits. The most impressive part of our experience was the organized and very responsive customer on-boarding and on-going support. This is a world class company and we look forward to many more successful years working with GetAmbassador!

What business problems are you solving with the product? What benefits have you realized?

To promote viral sharing of our products by our customers, prospects and partners with friends, family and followers. We have been able to amplify our reach exponential with the GetAmbassador platform increasing our qualified prospect base and conversions

What Influencer Marketing solution do you use?

Thanks for letting us know!
Ambassador review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Organic
Reviewed On

Fantastic out of the box tool to quickly implement a referral/affiliate program

What do you like best?

Had everything we needed out of the box. Full tracking of all referrals and referrers. Payment processing. Reward processing. Easy to integrate with our other systems, and our customers love it! We have seen a fantastic response from our customers and are generating hundreds of ambassadors.

What do you dislike?

There are a few minor issues I've had with adding in ambassadors manually, but I have always received a quick response from our customer success manager and always have my issues fixed within an hour.

Recommendations to others considering the product

Great enterprise level software to quickly implement a referral program.

What business problems are you solving with the product? What benefits have you realized?

It gives us a referral solution for our business and customers with a fantastic customer success team. We are now generating hundreds of referrals through Ambassador and have a full system to manage and track progress.

Ambassador review by <span>Courtney W.</span>
Courtney W.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great customer service!

What do you like best?

Once we were up and running, Ambassador makes it easy to integrate our CRM with their software. Their customer experience is very helpful and willing to answer any questions we've had along the way.

What do you dislike?

There really isn't anything that I dislike about Ambassador!

What business problems are you solving with the product? What benefits have you realized?

We are a company that relies on referrals. This was the first program that we tried. The things that we loved was that it integrated with our CRM. Considering we do everything through there, that was very important for us. Other benefits is that this allows for more candidates to be added to our database.

Ambassador review by <span>Laura M.</span>
Laura M.
Validated Reviewer
Verified Current User
Organic
Reviewed On

GetAmbassador - the referral program every company should have

What do you like best?

Great customer service, supportive and experienced team, and an awesome partner. We are absolutely glad we found GetAmbassador as a partner.

What do you dislike?

Whatever technical issues there may have been have been solved within seconds. GetAmbassador has a developed an excellent product every company and organization should have.

Recommendations to others considering the product

Schedule a demo to get a better impression if GetAmbassador is the right tool for your organization. We were impressed by the functionalities and integrations GetAmbassador is able to offer their customers.

What business problems are you solving with the product? What benefits have you realized?

GetAmbassador allowed us to streamline our referral program from ambassador acquisition over ambassador commission management to fraud prevention.

Ambassador review by User in Consumer Electronics
User in Consumer Electronics
Validated Reviewer
Verified Current User
Organic
Reviewed On

10/10 Would Recommend Ambassador

What do you like best?

Everything about it! Ambassador has allowed us to create both an Affiliate program and our Refer-a-Friend program. Both have added a great deal of value to our brand and our customers love it! The customer on-boarding experience with Ambassador has been phenomenal and they’ve helped us along the way as we continue to build out our program.

What do you dislike?

Honestly, there hasn’t been one thing we’ve come across that we’ve disliked thus far! Ambassador continues to make improvements and assist us as we scale.

What business problems are you solving with the product? What benefits have you realized?

Ambassador has allowed us to scale much quicker. We’ve found that by people referring others to our product, people feel much more emotionally attached to the product which has greatly helped our marketing efforts!

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