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Amdocs Customer management Alternatives & Competitors

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Best rated Amdocs Customer management Alternatives & Competitors

Best overall Amdocs Customer management alternatives according to reviewers

How products compare to Amdocs Customer management, based on review data.
NameRatingDescription
Reward for good Aspect Workforce Management reviews
Aspect Workforce Management
4.1
150 Ratings
Aspect is the #1 Global Workforce Management solution vendor as rated by Pelorus Associates and market leader since 2006. Aspect Workforce Man...
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Reward for good 8x8 Cloud Contact Center reviews
8x8 Cloud Contact Center
3.8
48 Ratings
Leader in Enterprise Communications as a Service (ECaaS), cloud-based unified communications and contact center solutions.
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Reward for good PlayVox reviews
PlayVox
4.3
47 Ratings
We’re in a unique position to help modern companies scale and improve their quality assurance process. Unlike other QA solutions in the industry, P...
Reward for good Calabrio ONE reviews
Calabrio ONE
4.1
39 Ratings
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environ...
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Best for SMB Amdocs Customer management alternatives according to reviewers

How products compare to Amdocs Customer management, based on review data.
NameRatingDescription
Reward for good Aspect Workforce Management reviews
Aspect Workforce Management
4.1
150 Ratings
Aspect is the #1 Global Workforce Management solution vendor as rated by Pelorus Associates and market leader since 2006. Aspect Workforce Man...
Contact Aspect
Reward for good NICE inContact reviews
NICE inContact
3.9
47 Ratings
Nice inContact offers the only complete cloud contact center solution in the market today. Recognized as a leader by five major analyst firms, our ...
Optimized for quick response
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Reward for good Genesys PureConnect reviews
Genesys PureConnect
4.3
88 Ratings
Genesys PureConnect is a customer interaction center (CIC) for both on-premise & cloud (CaaS),
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Reward for good Genesys PureEngage reviews
Genesys PureEngage
4.2
103 Ratings
Genesys PureEngage is designed to enable omnichannel customer engagement for global businesses to deliver competitively superior experiences.
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Easiest to use Amdocs Customer management alternatives according to reviewers

How products compare to Amdocs Customer management, based on review data.
NameRatingDescription
Reward for good NICE inContact reviews
NICE inContact
3.9
47 Ratings
Nice inContact offers the only complete cloud contact center solution in the market today. Recognized as a leader by five major analyst firms, our ...
Optimized for quick response
Contact NICE inContact
Reward for good Aspect Workforce Management reviews
Aspect Workforce Management
4.1
150 Ratings
Aspect is the #1 Global Workforce Management solution vendor as rated by Pelorus Associates and market leader since 2006. Aspect Workforce Man...
Contact Aspect
Reward for good Dixa reviews
Dixa
4.5
31 Ratings
Unlike many of the other customer service solutions out there, Dixa was conceived as channel-neutral from the start. This has allowed us to provide...
Optimized for quick response
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Reward for good PlayVox reviews
PlayVox
4.3
47 Ratings
We’re in a unique position to help modern companies scale and improve their quality assurance process. Unlike other QA solutions in the industry, P...

Easiest to implement Amdocs Customer management alternatives according to reviewers

How products compare to Amdocs Customer management, based on review data.
NameRatingDescription
Reward for good PlayVox reviews
PlayVox
4.3
47 Ratings
We’re in a unique position to help modern companies scale and improve their quality assurance process. Unlike other QA solutions in the industry, P...
Reward for good Dixa reviews
Dixa
4.5
31 Ratings
Unlike many of the other customer service solutions out there, Dixa was conceived as channel-neutral from the start. This has allowed us to provide...
Optimized for quick response
Contact Dixa
Reward for good Aspect Workforce Management reviews
Aspect Workforce Management
4.1
150 Ratings
Aspect is the #1 Global Workforce Management solution vendor as rated by Pelorus Associates and market leader since 2006. Aspect Workforce Man...
Contact Aspect
Reward for good NICE inContact reviews
NICE inContact
3.9
47 Ratings
Nice inContact offers the only complete cloud contact center solution in the market today. Recognized as a leader by five major analyst firms, our ...
Optimized for quick response
Contact NICE inContact