1.- Fast to conect
2.- Works in every windows version (even xp)
3.- can be customize to work when the bandwith is not real good
4.- doesn't need to be instaled in the machine , just use and go
5.- The translation to spanish got real good from version 3.1
6.- The file transfer is faster than other programs
7.- The app for android works as good as in the PC , no need to be stock to the PC
8.- Is really user friendly , , not need to be a technical support analist to install and understand how the tool works
what i dislike in this program was , the fact that is internet dependet , even if a want to conect to a intranet machine i can't get acces because it needs the id to get to he machine to conect over the internet. The second subject is the pseudo chat it has to comunicate or sending message to the user in the other machine , is real bad is better to use notepad and write to the user from the screen.
Do tech support to other user in anywhere i go , get in touch with the user and resolve problems with their PC's, , Thansfer files to do an update or isntall an aplication to resolve an issue.