AnyDesk

(27)
4.2 out of 5 stars

AnyDesk is a fast remote desktop software that allows for new usage scenarios and applications that have not been possible with current remote desktop software.

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AnyDesk review by <span>Michelle K.</span>
Michelle K.
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Better than other programs

What do you like best?

1.- Fast to conect

2.- Works in every windows version (even xp)

3.- can be customize to work when the bandwith is not real good

4.- doesn't need to be instaled in the machine , just use and go

5.- The translation to spanish got real good from version 3.1

6.- The file transfer is faster than other programs

7.- The app for android works as good as in the PC , no need to be stock to the PC

8.- Is really user friendly , , not need to be a technical support analist to install and understand how the tool works

What do you dislike?

what i dislike in this program was , the fact that is internet dependet , even if a want to conect to a intranet machine i can't get acces because it needs the id to get to he machine to conect over the internet. The second subject is the pseudo chat it has to comunicate or sending message to the user in the other machine , is real bad is better to use notepad and write to the user from the screen.

Recommendations to others considering the product

Be aware that you are going to be limited by the internet conection , other subject is the best tool to remote administrate PC

What business problems are you solving with the product? What benefits have you realized?

Do tech support to other user in anywhere i go , get in touch with the user and resolve problems with their PC's, , Thansfer files to do an update or isntall an aplication to resolve an issue.

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AnyDesk review by <span>Alan I.</span>
Alan I.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Agile remote access

What do you like best?

1.- Fast and Agile conection

2.- Not need to install

3 - Good Translation

4 -. Compatible with old PC and versions of Windows

5- Has a mobile interfaces same as the Destokp

6 - The configuration is really fast , just a few adjustment to your taste and the you are ready to work

What do you dislike?

1.- Depends excluisve on internet conection

2- The name of te machine is under the control of the program

3 - File manager could be better

4.- Need to perform LAN search also

5 - The chat is really boring , should be more user friendly

Recommendations to others considering the product

Use and then install it , this for me is the best feature not need to be install , is a good way to certify that a software fit in your line of work . If you have a lot of machines in your order could be a litle bit messy to keep organice all the computer

What business problems are you solving with the product? What benefits have you realized?

Conect to remote clients when the have a bad internet conection this program can make a conection no matter what the bandwith is. Also works with all the windows , and has a mobiler interface that give a chance to monitoring my clients when i'm on the road

What Remote Desktop solution do you use?

Thanks for letting us know!
AnyDesk review by <span>Pablo L.</span>
Pablo L.
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Verified Current User
Organic
Reviewed On

Lite and Efficient But have do more

What do you like best?

What i like the best of naydesk was that is really lite , and does not make you install it , for me is a super plus , because it give the opportunity to use it without anything else is fast like no other and pretty easy to use. Other thing is a plus for me that it save the sessions and get them save for a recurrent use. The use of the numeric ID es much easier to identify and remember.

What do you dislike?

In this area what think is not the best is that when it comes a minimun down of the internet, it gets of , in other programs hangs a litle but this nothing. Other thing is the translation to spanish could be better. the file transfer service is a litle bit slow .Sometimes it gets stock when you are conected to a client and reset the conection , when you are doing a support that's terrible .

Recommendations to others considering the product

great way to give remote support and nos expensive at all , if you have a good internet conection don't think it twice

What business problems are you solving with the product? What benefits have you realized?

Comunicate with other computer and user from remotes location and give support 24/7, is cheap and very lite to work , for places where the conections comes and goes is a goog tool to work with . To use it as a filee transfer program is a good way to pass file from point A to B , without using that much band with .

AnyDesk review by <span>Sagnik M.</span>
Sagnik M.
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Invitation from G2 Crowd
Reviewed On

The lightweight screen-sharing genius

What do you like best?

There are two things which make it one of the best tools for sharing the screen anywhere in the world - one would be the size of the software (around 2 MBs) and the second one would be the ability to run it without actually installing it.

What do you dislike?

There is hardly anything to dislike. But there was one annoying feature in the free version I used. I was sharing my screen with one of my colleague in the UK and with the first keystroke of his laptop, my keyboard pattern got changed to a UK style keyboard and that was a total mess. Had a hard time fixing it.

Recommendations to others considering the product

There is a free version for all the Windows OS (right from XP) with a 32- bit support as well in the official AnyDesk website. Just have a look at it. I don't find any reason to not use it. The UI is clean, the features are great and the connectivity is amazing. Overall, it's pretty amazing!

What business problems are you solving with the product? What benefits have you realized?

Being a very light-weight software as already highlighted a number of times, this is the best software to share the computer screen on the go with all the necessary features. Saves time, saves space, gets the job done quite efficiently.

AnyDesk review by <span>Dax G.</span>
Dax G.
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Verified Current User
Invitation from G2 Crowd
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Fast Easy and Simple

What do you like best?

I like how quick the software response is, The lag is very minimal if any and it works very efficiently. I use it to provide support and it is very easy to send the person to anydesk.com and click the single download button on that webpage and then read the 9 digit code back to me. It saves me a lot of time.

What do you dislike?

The only thing that I can complain about is that it doesn't work on some computers. But my guess is that it is a permissions problem.

Recommendations to others considering the product

I highly recommend any desk because of how fast it is to connect to someone else. And one major thing that helps me in support is the fact that you don't have to install anydesk. Installing it will give you access to admin privilages however you can download and run it regardless.

What business problems are you solving with the product? What benefits have you realized?

At times I need to jump onto my clients computers and anydesk makes that possible. I have found connecting to them to be easier and much faster than having to talk with them over the phone and talk through processes.

AnyDesk review by <span>Jouly P.</span>
Jouly P.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Excellent Software to perform remote support

What do you like best?

It is an ideal software to perform remote support as it provides an easy installation and is quite light, has a good level of security because we can manage the passwords ourselves and thus not depend on the other person, you can make transfers of files in a quick way and has a history of the connections that have been made recently.

What do you dislike?

It depends on the internet connection to be able to establish the communication between both machines, the chat to interact with the other user is a bit basic, it should be more dynamic.

What business problems are you solving with the product? What benefits have you realized?

It has many benefits but the most important is to have control of the other person's machine to carry out preventive and corrective maintenance in a fast and efficient way, in this way the attention is much more efficient since we will not have to move to the place where the user.

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Kate from G2 Crowd

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