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Apex Chat

(3 reviews)

Apex Chat provides Live Chat software and service that helps online businesses turn valuable advertising clicks into customers

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Apex Chat Reviews

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Showing 3 Apex Chat reviews
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Apex Chat review by Ernie D.
Ernie D.
Validated Reviewer
Review Source

"Great chat service. "

What do you like best?

Apex does an excellent job of converting chat participants to leads. They put a lot of work into developing strong scripts for their chat operators. The call connect feature is very effective.

What do you dislike?

Their reporting dashboard is pretty bare bones.

What business problems are you solving with the product? What benefits have you realized?

Many web visitors from paid digital campaigns just aren’t ready to pick up the phone. The chat feature activated users in a way that feels safe and not obligating.

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Apex Chat review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Great Chat Application between IT and Medical Center Staff"

What do you like best?

+Ease of use between IT support team and staff members

+IT staff members are able to jump right into staff member's computer

+Can immediately enter through a host name

What do you dislike?

-Sometimes it takes longer than usually for IT staff to enter staff computer

What business problems are you solving with the product? What benefits have you realized?

I have no business problems. If there's anything to resolve, it's not in my hands.

What Live Chat solution do you use?

Thanks for letting us know!
Apex Chat review by Administrator
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What do you like best?

The IM feature is easy to use. The connection sometimes doesn't work with the server but that's every once in a while.

What do you dislike?

The timing out and not connecting to the server. It takes a while for the page to load too.

What business problems are you solving with the product? What benefits have you realized?

Fast and simplistic to use.

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* We monitor all Apex Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.