Apollo ILS/LSP

Apollo ILS/LSP

(44)
4.8 out of 5 stars

Apollo library automation is an award winning system solely for public libraries.

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Showing 44 Apollo ILS/LSP reviews
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Apollo ILS/LSP review by <span>Veronica G.</span>
Veronica G.
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"Highly Recommend Apollo"

What do you like best?

Apollo Biblionix is the ideal Automation System for our small public library. It is very user friendly and easy to teach new employees. It is constantly being updated with new features that enhance our service to our customers. Customer Service is very prompt, clear, and friendly.

What do you dislike?

ISBN Search is slightly "buggy". The screen has to be maximized in order to read each entry, when it is minimized and you scroll over the link, it flashes--some kind of glitch. It doesn't stop until screen is maximized.

Recommendations to others considering the product

If you are considering an Automation System, please give Apollo a try. You and your staff will have an easy time learning all of the features it has to offer. Customer Service is always EXCELLENT.

What business problems are you solving with the product? What benefits have you realized?

Apollo Automation System helps us to keep our library running smoothly on a daily basis. All of the tasks we perform are made easier and more efficient, from overdue notices, daily reports, patron financial records, cataloging books--and so much more--I would recommend Apollo to any library considering Automation or replacing their current system.

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Apollo ILS/LSP review by <span>Justin B.</span>
Justin B.
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Review Source

"Great ILS for small libraries!"

What do you like best?

Apollo is VERY user friendly- we've been able to do everything we need to do to keep great records for the library, and they regularly push out updates that give us features we didn't know that we needed. The company is always thinking ahead and finding ways to improve the product.

What do you dislike?

There is little I dislike; the Apollo team is quick to find fixes for any issues that have arisen, even if that means creating custom reports or settings for us.

Recommendations to others considering the product

I often recommend that smaller public libraries give Apollo a try. We've been nothing but pleased with the service, and with the price compared to others in the market. Switchover was super easy, and Apollo does a great job of letting library staff know about coming changes with enough time to figure out what it means for us.

What business problems are you solving with the product? What benefits have you realized?

Apollo has made cataloging and inventory so much easier. We are able to more easily track our materials, giving us better control of our collections and allowing us to focus our energy on serving the public.

What Library Management solution do you use?

Thanks for letting us know!
Apollo ILS/LSP review by <span>Steven Allan H.</span>
Steven Allan H.
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Verified Current User
Review Source

"My experiences with Apollo"

What do you like best?

Our library switched to the Apollo ILS over four years ago from a legacy system. Migration was about as painless as any migration could be. Having gone through two separate migrations with other libraries I know first hand how difficult they can be.

Customer service is always very helpful and friendly and if they cannot address a problem on the first contact (rarely) follow up has usually been within 24-48 hours. They are continually adding new features which always help staff do their job better.

Regarding costs versus features; Apollo does not have some of the sophisticated features of the enterprise class ILS systems used in large public libraries. That said, Apollo is significantly less expensive and for small to mid sized public libraries those high end features would most likely not be utilized.

I have used six other ILS programs in my career, all of which did an acceptable job. For our application Apollo is by far and away the best choice for both cost and features. Other ILS systems for our sized library are good (and I have used the main competitor), Apollo is better.

What do you dislike?

I'm finding it difficult to articulate a real dislike with Apollo. So I'll go with the background on the main interface screen is a boring beige.

Recommendations to others considering the product

Give the free trial a go. The product sells itself.

What business problems are you solving with the product? What benefits have you realized?

One of the biggest issues we have is getting our community to use the library. The online catalog, database integration, and most particularly a smooth transition to our downloadable E-book and audio book platform has attracted new users. Prior to the switch to Apollo the library's catalog records were variable from barely adequate to downright bad. Access to free, high quality copy cataloging records as part of the package has helped us improve the library's catalog and given more access points for end users utilize.

Apollo ILS/LSP review by <span>Gretchen P.</span>
Gretchen P.
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"Satisfied User for over 10 years"

What do you like best?

Extraordinary Customer Service always! One of the ways this is reflected is in the number of customer suggestions that the company incorporates into their product, in a timely way and without price increases.

What do you dislike?

I am still searching for something to dislike.

Recommendations to others considering the product

Apollo knows its market - small to medium sized public libraries - and it serves their needs better than any other product currently available. By keeping its focus on this market, it continues to meet the changing needs of its customers and keeps the price down.

What business problems are you solving with the product? What benefits have you realized?

Apollo software is the core of the library services that we provide. Every staff member interacts with this software daily. It is easily learned, maximizes staff time and minimizes staff frustration. It was very affordable to implement and to continue to use. Customer feedback is welcomed and incorporated into product updates regularly. Updates are painless and happen without any need for staff intervention. There is absolutely no way that I could have increased circulation metrics by over 60% while losing 2 staff F.T.E.s without Apollo.

Apollo ILS/LSP review by <span>Kim E.</span>
Kim E.
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Verified Current User
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"Apollo is THE BEST!!!!!!"

What do you like best?

I love that the Apollo team is so responsive to my library's needs (and wants). They do everything in their power to add any features that we feel will benefit our patrons and staff.

What do you dislike?

That I didn't switch to them sooner. We switched to them in 2008 and have been extremely happy since!

Recommendations to others considering the product

Any small or medium sized library I would encourage with all my heart to give Apollo a strong look. They specialize in these areas so they can meet your needs. And the do wonderfully at it. The staff time we have gained and the patron satisfaction has long outweighed any cost associated with the change.

What business problems are you solving with the product? What benefits have you realized?

There are so many. Our patrons can renew online, see their accounts, place holds, communicate with us via text messaging, and it goes on and on. It has reduced staff time in many areas such as dealing with overdue items and fines, patrons updates, etc. It is so easy to train new staff and so easily accessed by our patrons. Our life is much happier.

Apollo ILS/LSP review by <span>Luci W.</span>
Luci W.
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Verified Current User
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"Apollo has been a game changer for our library!"

What do you like best?

We love how easy it is to use, and how it has freed up more time for our staff. Our cataloging process takes a third of the time it did before we had Apollo. Our patrons are now able to make reserves, renewals, etc. on their own from our online catalog. The staff training videos are invaluable, and their customer support is always quick and friendly. Couldn't dream of a better automation system!

What do you dislike?

There is nothing we dislike so far, it is a wonderful service.

Recommendations to others considering the product

Don't hesitate making the switch, it has been a game changer for our library.

What business problems are you solving with the product? What benefits have you realized?

Frees up more time for our staff to do other important tasks. We have also found their overdue notice generator to be a big improvement over our previous system. We have been able to get books back more quickly and more often, without losing as many to negligent patrons..

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