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Appian

Appian

4.4
(20)

Appian provides a leading low-code software development platform that enables organizations to rapidly develop powerful and unique applications. The applications created on Appian’s platform help companies drive digital transformation and competitive differentiation. For more information, visit www.appian.com.

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Appian review by Michael C.
Michael C.
Validated Reviewer
Verified Current User
Review Source

"Appian Application Design and Development Lead Experience"

What do you like best?

Appian allows for significant and contextually relevant business logic to expose and or route data along complex paths.

What do you dislike?

While Appian has made significant strides in improving its design features it still lacks the ability to design forms that are little more than a utilitarian look and feel.

Recommendations to others considering the product

BPM platforms are very complex. Evaluating each platform is time consuming and requires a commitment for the evaluation team to learn at a high level how each platform works. To make the most informed decision I would recommend that you do the following: Create evaluation criteria and apply a defined score to each so that you are evaluating apples to apples. Determine the requirements of a small POC and have each organization develop the POC. Finally if you determine Appian is the platform for you then once you deploy then choose a small application as your first project.

What business problems are you solving with the product? What benefits have you realized?

Across our various business units many processes were being managed via email and spreadsheet. In addition, many business units were either having to work in multiple applications and or outdated apps (SharePoint 2010). Appian has provided the ability to act as a "spine" where they connect to other enterprise applications to push/pull data along its flow.

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Appian review by Reginald M.
Reginald M.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Major? Don't Care. You're An Expert!"

What do you like best?

There are many things I LOVE about Appian, but let's stick to 3 main points shall we?

1.) What's your background? Because it doesn't matter. Welcome to Appian!

I have seen and actually work with many people who did not choose a tech-related major in school or even had a general interest in application development, but with Appian, the learning curve in tangent with its Rapid Development makes it so easy that anyone from any field/background can become an expert & lead designer with this BPM in a year!

2.) Need this application done in a year? You'll have it in 6 months.

With only a few months of experience to account, I can easily tell this BPM's rapid development is by far one of its strongest points!

For example, your company/organization requires an application for external users (customers) to log-in without hassle, fill out an electronic application for capital expenditures & allow both appropriate internal users (Reviewers, Board of Directors, etc.) & any associated applicants to review that application's budget, estimated expenses, and multiple requests that will also keep track of all related historical data throughout that project's duration.

Keep in mind this application needs to be available offline & online and should be mobile-friendly for users that are always on the go; Appian will always be the answer for quick yet perfect solutions.

Because this BPM uses SAIL (Self-Assembling Interface Layer), once your deploy this application, it will be available for use for computer and mobile phones without additional configuration! In addition, you won't have to bother with hundreds of web-links when everything is converged into just 5 tabs - News, Tasks, Record, Reports, and Actions.

3.) My last point will be a quote of my own - "A program is only as strong as its community."

I believe this to be true because this BPM, from what I've gathered from its previous versions, has grown exponentially because of the strong feedback and effort received from its community. There's not a day I have used this BPM where I haven't been able to get an answer about an issue I'm facing at the time if not some leads/hints as to how to go about fixing the issue on my own.

In other words, the community that support and use this BPM are always there to help one another.

What do you dislike?

Sometimes, I may run into a problem and look at the error log and I'm not really able to ascertain what the problem is because the error information itself is not accurate or the notification is too vague. In which case, you'll have to strip your code line by line (or maybe comment out your code by sections) to find out where the error is occurring.

This dislike does not come up too often, but sometimes, there may be functions that are available for use and are actually very handy, but because there is no official documentation in place, it is frown upon to use them since in regards to best practices, there are not recommended, and if someone has to review your code and is not familiar with the use of that function, there will be an unneeded learning curve, if not blocker, for them to endure.

Recommendations to others considering the product

If you're a customer who may be considering using Appian BPM for your wants and needs, then make sure you have money because unless I'm mistaken, it is not exactly inexpensive.

However, given the rapid development this BPM can provide, it won't require too much time for the job to be finished. Just know and understand what you want from start to finish.

If you're someone who's looking into becoming a BPM Developer, I would say given Appian a try. You don't need previous experience in, well, anything, and after a month or 2, you'll be a developer of your own caliber (just know the ins and outs of best practices and understand why they are the "best).

What business problems are you solving with the product? What benefits have you realized?

Currently, the business problems I'm helping solve currently are the following:

1. Significantly cutting down an organization's physical paperwork workload for both their customers and the employees themselves by at least 50%

2. Giving the customer peace of mind by providing a tracking system of any changes (both by date & time) that would prove to be critical/important for future documentation and final decision making purposes.

in other, and fewer words, making the entire organization's (again, both the customers and the employees) life much easier.

What Low-Code Development Platforms solution do you use?

Thanks for letting us know!
Appian review by Michael M.
Michael M.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Quick to Learn and Deploy - Product Headed in the Right Direction"

What do you like best?

Appian is quick to learn as compared to other BPM products. Deployments are quick and easy.

The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform.

Appian is committed to their product and it shows. The product evolves quickly, with notable enhancements every quarter. Even with these quick releases, their quality control is second to none. Internally, Appian develops their product using their product. This to me demonstrates their commitment to the product and also the efficiency of the platform.

Appian is committed to SAIL and I think it is the best in the BPM business as things move forward. I think they are positioning themselves well for the future.

What do you dislike?

Trained Appian consultants are in high demand and therefore expensive.

There are some limitations in the UI. However, this is the nature of the beast when you have out of the box responsiveness like Appian does. Appian's latest releases show some real promise in terms of improving here.

Recommendations to others considering the product

Appian's design methodology is solid and it is recommended that you follow it. There are sometimes when you will need to be flexible in your design, but this will result in an application that is more future-proof then you will get elsewhere. Appian is very good at evolving their interface, without breaking existing functionality. Trust the Appian way.

What business problems are you solving with the product? What benefits have you realized?

Building enterprise level case management applications in the banking industry.

Appian review by Anuj S.
Anuj S.
Validated Reviewer
Verified Current User
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Appian bpm review"

What do you like best?

Sail functions and language. Highly powerful and strong language

What do you dislike?

Creates too many objects and hard to find which one connects what’s.

What business problems are you solving with the product? What benefits have you realized?

Multilevel approvals and licensing systems

Appian review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"No doubt the best BPM platform ever."

What do you like best?

Appian is easy to learn and quickly start solving problems. It is also very powerful and supports very complex business use cases without the need to write custom code. It also cuts design time significantly with many cool features such as fantastic mobile apps with no additional effort.

What do you dislike?

The only downside to Appian is the license cost.

Recommendations to others considering the product

Go for it. You are not likely going to regret going with Appian

What business problems are you solving with the product? What benefits have you realized?

Business Process Management, Case Management, Records Management, Systems Aggregation

Appian review by Wayne F.
Wayne F.
Validated Reviewer
Review Source

"BPM done right"

What do you like best?

Ease of integration to legacy data and systems, with no additional coding required for different UI experiences.

What do you dislike?

I can't use it for everything the business asks for because I don't have enough developers.

Recommendations to others considering the product

Consider this as the business orchestration and enablement layer.

What business problems are you solving with the product? What benefits have you realized?

Replacing aging platforms with incremental process automation. We have retired a number of applications with a fully integrated solution.

Appian review by Bryan S.
Bryan S.
Validated Reviewer
Review Source

"Project managed several projects that leveraged appian"

What do you like best?

The ease to build and demo the product.

What do you dislike?

It’s hard to alter process flows without breaking process already I progress using the prior process floe

What business problems are you solving with the product? What benefits have you realized?

Aligning multiple people and data into a centralized process to share data and process a transaction,

Appian review by Brian B.
Brian B.
Validated Reviewer
Review Source

"Appian review"

What do you like best?

Easy to develop, monitor, from mobile, desktop. Appian is available on cloud mobile and on premise.

What do you dislike?

Appian needs to reduce its license cost. Some of the components needs to be improved in performance wise.

Recommendations to others considering the product

Make sure the development team understands your business and processes when building apps.

What business problems are you solving with the product? What benefits have you realized?

Automating manual processes.

Appian review by Frederic F.
Frederic F.
Validated Reviewer
Review Source

"Gaz meter connection process"

What do you like best?

The follow up of our process.

Easy To understand for customer and give a 360 degrees.

What do you dislike?

Appian user interface and sometimes performance issues

What business problems are you solving with the product? What benefits have you realized?

The following up and reporting.

Appian give us visibility for customer

Appian review by Darrell K.
Darrell K.
Validated Reviewer
Review Source

"Department of Labor"

What do you like best?

The ease of use in implementation of the product

What do you dislike?

Finding demos that relate directly to the clients needs

What business problems are you solving with the product? What benefits have you realized?

Inefficient case processing and the use of workarounds utilized outside of the legacy system

Appian review by Industry Analyst / Tech Writer in Financial Services
Industry Analyst / Tech Writer in Financial Services
Validated Reviewer
Review Source

"My experience has been great as a member of the development team."

What do you like best?

I really like the capability of being able to customize the way my customer can report on data through excel and receive custom notifications through email.

What do you dislike?

I dislike having to right click on a active link and open the destination in a new tab instead of appian doing it for me.

What business problems are you solving with the product? What benefits have you realized?

Being able to host risk information in one central location for easy access.

Appian review by Tarun K.
Tarun K.
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Business transformation with lightning speed."

What do you like best?

Speed of development and power of the tool to integrate with other platforms.

What do you dislike?

No dislikes, however I would like the SAIL development to be more low cod

Recommendations to others considering the product

Way to go

What business problems are you solving with the product? What benefits have you realized?

Dynamic case management for few mission critical business processes.

Appian review by Todd T.
Todd T.
Validated Reviewer
Review Source

"Appian engineer lead"

What do you like best?

BPM process layer & SAIL dynamic driven code

What do you dislike?

Dislike the usage of kdbs, which proprietary and not able to access to manage size growth

What business problems are you solving with the product? What benefits have you realized?

Wide range of business problems. Great benefits with processes automation and efficiency

Appian review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"New user"

What do you like best?

That it can pull from all our existing systems.

What do you dislike?

Programing time is expensive. But works well

What business problems are you solving with the product? What benefits have you realized?

We are an academic institution that is working on helping our faculty and students locate important information in one place. It has been a pretty smooth tranisition.

Appian review by Stefan S.
Stefan S.
Validated Reviewer
Review Source

"Steep learning curve to a fantastic production environment"

What do you like best?

Modular code enables agile improvements to apps

What do you dislike?

Ctd set up / maintenance. User management for large user apps

What business problems are you solving with the product? What benefits have you realized?

Inventory management. Supply chain transaction management

Appian review by Consultant in Hospital & Health Care
Consultant in Hospital & Health Care
Validated Reviewer
Review Source

"Nice product"

What do you like best?

It's nice to have an end to end solution for building both simple and complex applications for a variety of uses.

What do you dislike?

The API is a bit confusing at times. Also the IDE is lacking basic debugging capabilities.

Recommendations to others considering the product

Excellent BPM platform with ability to go to market fast

What business problems are you solving with the product? What benefits have you realized?

Migrating from excel and email workflow management to a more structured system.

Appian review by Eddy R.
Eddy R.
Validated Reviewer
Review Source

"Easy to use and highly flexible "

What do you like best?

The ability to create MVPs quickly and create great products

What do you dislike?

The monotone colors users are used to more pop

Recommendations to others considering the product

Try it out for a couple of processes

What business problems are you solving with the product? What benefits have you realized?

BPM,CRM

Appian review by Administrator in Telecommunications
Administrator in Telecommunications
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Good software"

What do you like best?

This app is very Simple to use and hence, people find is very user friendly.

What do you dislike?

Very slow at times, so it affects the productivity.

What business problems are you solving with the product? What benefits have you realized?

Using appian to work on network designs for customers. It is simple to use, which helps in overall peoductivity

Appian review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source

"Business Value Tool"

What do you like best?

The speed at which we can develop applications and provide value to the business.

What do you dislike?

Licensing and cost of software. Ability to have set cost for unlimited application regardless of users.

What business problems are you solving with the product? What benefits have you realized?

Master data management improvement, workflows, process efficiencies

Appian review by Consultant
Consultant
Validated Reviewer
Review Source

"Appian review"

What do you like best?

The easy to create process and sites and the easy to work in agile with the business team

What do you dislike?

The tools to testing, to test performance and make autodeployment

What business problems are you solving with the product? What benefits have you realized?

Simplified and automatize the relation client process.

Appian review by User in Semiconductors
User in Semiconductors
Validated Reviewer
Review Source

"Try Appian for smooth workflow process"

What do you like best?

Sleek interface, inter connect ability, scalable

What do you dislike?

Having a language of its own. It was marketed as analyst friendly tool. But this does need a developer background to excel

What business problems are you solving with the product? What benefits have you realized?

Making lab operations smoother and increase efficiency

Appian review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Appian is great "

What do you like best?

Integration with other systems is made easy with Appian

What do you dislike?

Tempo interface is not as customizable as our customers would like

What business problems are you solving with the product? What benefits have you realized?

Right now we are trying to bring continuous delivery to our customer

Appian review by Consultant in Accounting
Consultant in Accounting
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Executes its core competencies well"

What do you like best?

How easy it is to align forms to processes

What do you dislike?

Lack of plugin support and ability to perform and manage high volumes of data

What business problems are you solving with the product? What benefits have you realized?

Regulatory transformation

Appian review by User in Transportation/Trucking/Railroad
User in Transportation/Trucking/Railroad
Validated Reviewer
Review Source

"First time business user"

What do you like best?

The ability to link legacy applications through APIs and create both dashboards and reports

What do you dislike?

Lack of a real robust analytics system at the moment

What business problems are you solving with the product? What benefits have you realized?

Gathering data from multiple sources

Appian review by Consultant in Transportation/Trucking/Railroad
Consultant in Transportation/Trucking/Railroad
Validated Reviewer
Review Source

"Love the low code concept"

What do you like best?

It’s efficient, collaborates with business and its fast

What do you dislike?

Doesn’t work for everything. Wish it’s use would be broader

What business problems are you solving with the product? What benefits have you realized?

Workflow, full scale applications

Appian review by Consultant in Financial Services
Consultant in Financial Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Powerful BPM "

What do you like best?

You don't need a computer science background to build an application.

What do you dislike?

Report capabilities, no integrations with version control.

What business problems are you solving with the product? What benefits have you realized?

Automating vendor payment process and vendor management

Appian review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Appian in Life sciences"

What do you like best?

Ability to pull in external data to create views

What do you dislike?

User interface for charting and other functions can be better

What business problems are you solving with the product? What benefits have you realized?

Regulatory and compliance workflows

Appian review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
Validated Reviewer
Review Source
Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Great product and partner"

What do you like best?

Product functionality great product highly recommended

What do you dislike?

All features are good highly recommended

Recommendations to others considering the product

Great product

What business problems are you solving with the product? What benefits have you realized?

BPM and digital transformation

Appian review by Consultant in Computer Software
Consultant in Computer Software
Validated Reviewer
Review Source

"Appian 2017 review"

What do you like best?

Process modeler and the design interface

What do you dislike?

Lack of technical documentation of engines

What business problems are you solving with the product? What benefits have you realized?

Multiple problems for multiple customers

Appian review by Internal Consultant in Financial Services
Internal Consultant in Financial Services
Validated Reviewer
Review Source

"One of the best low code platforms !"

What do you like best?

Rapid Development , quick integration capabilities

What do you dislike?

Limited UI capabilities with no JavaScript

What business problems are you solving with the product? What benefits have you realized?

Case Management

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Appian
4.4
(20)