What do you like best?
ApplicantStack has streamlined our hiring process. My desk used to be cluttered with piles of applications. Now it's much easier to see where our applicants are in the pipeline. Tech support is responsive to our needs and is always pleasant. I'm glad we made the change!
What do you dislike?
I'm able to customize the application myself utilizing a minor understanding of coding, but I'm sure some people may need more help from tech support. They have changed the way you adjust settings over the years, which took some getting used to, but nothing we couldn't handle. There's nothing I personally truly dislike about AppStack.
Recommendations to others considering the product
Make sure you have someone who is computer savvy if you're using the software. Tech support is great, but your life will be much easier if you have someone on your end with technical ability.
What business problems are you solving with the product? What benefits have you realized?
We are able to respond to applicants much more quickly and professionally when they call to check in on their app. No more shuffling papers on a coworkers desk to get the right paperwork! I'm also able to see if we recently rejected an applicant and the reason behind that decision instead of wasting time pursuing them again.
We also use the onboarding module, which we love. If a new hire doesn't complete their paperwork the day before orientation, we can check in with them to resolve any issues versus the pain of having them show up without any paperwork completed.