What do you like best?
Great visual data presentation, UI insights is very helpful to analyse which screen needs to optimized.
Heatmaps feature help us to see user behavior without having to contact user or conduct test directly.
User navigation flow presentation is easy to understand.
It also have video recording feature with very detailed step by step interaction with duration.
With integration with crashlytics, we can easily reproduce the crash.
Able to filter user based on different demographics.
Implementation is quite simple.
What do you dislike?
Heatmaps cannot show scrollable screen.
Sometimes heatmaps data shows the wrong screen.
Crash happened on some legacy devices.
Inconsistent video recording quality sometimes.
Recommendations to others considering the product
Is very useful if you have the money, its worth it.
What business problems are you solving with the product? What benefits have you realized?
Giving user the best experience is always been our priority, in order to enhance user experience we always conduct test by invite user to our office. But with millions of user, to find out what they think, what user behave on our app is quite hard. With Appsee, we can see which part of our app design that need UI and UX optimization, find out how crash happened, quick abandons, long session user, etc. Appsee is a great analytics tool, we can save so much time and have detailed view on how to optimize our apps.