What do you like best?
I have worked with APS for payroll processing for over 5 years. I have worked with multiple payroll providers over the years, but I have found the cost and service found with APS is far greater than the rest. I have formed a great partnership with APS Solutions, and they have become my go-to provider for all my clients' payroll needs. Their customer support team is always responsive, and I can have the confidence of knowing they have multiple go-to people depending on my specific needs. Their platform is easily navigable, and I find it to be the easiest to use. Overall, I couldn't be more pleased with this service.
What do you dislike?
I liked the small business package they used to offer, which no longer is available. It worked really well for my start-up clients. However, I find the current pricing package is still reasonably priced. (Truth be told, it's better for my clients to use APS for payroll than to have me process it regardless of the change in pricing structure.)
Recommendations to others considering the product
It's the best payroll provider I've used, so I wouldn't consider switching. I haven't encountered any of the normal pain points.
What business problems are you solving with the product? What benefits have you realized?
With the constantly changing tax requirements, I prefer to partner with experts in the field to ensure complete compliance with all filing requirements. It is important for me to have a go-to provider to handle my client's payroll, where I have complete confidence and trust. Working with APS allows me to focus my time where it will benefit the client best, while giving them a solution that will serve their needs cost effectively and securely. APS is a great partner for these needs.