What do you like best?
Visual capacity for maps is amazing and fascinating. We can create maps easily and easy to learn as well.
Firstly, the support. No GIS software comes with as much support online, from other users, through esri directly, or in school. This is the software taught in schools, and is what every industry uses. Also, once you have an active account, you have access to the most robust web mapping API on the market. This claim could probably be challenged, but I haven't seen anything that provides such a low barrier to entry that also allows for deep customization through the Java API.
What do you dislike?
Cant handle big data, gets too slow with that data. You have to work with python to diminish that downside. Also it s having problems competing with other data based startups in terms of mapping tools.
The price. This software is not cheap, especially for a small business. Additionally, the newest version, ArcGIS Pro, is still a bit buggy and can lag, but it's getting better. The software isn't necessarily intuitive. I spent several years learning and using it in the university. That being said, ArcGIS Pro is trying to make it more intuitive.
Recommendations to others considering the product
The problem is somehow product needs to increase its capacity to handle big data in different ways, some startups are moving forward while ESRI is struggling with that. If you re dealing with huge chucks of data, i suggest you look other options.
This is the standard. I would only recommend something else if you have no money and must have a free GIS software suite. Otherwise, there shouldn't be any question. If you are going to learn GIS, learn the one that every employer is looking for in a GIS analyst.
What business problems are you solving with the product? What benefits have you realized?
We use ArcGIS to locate and map client assets that they themselves may not know where it is We also use ArcGIS for content creation for use in a Google Maps environment.
ArcGIS a contribuido a mejorar los niveles de atención de nuestra empresa, dado que conocemos la procedencia de la personas ello nos ha permitido ampliar nuestro mercado hacia lugares donde proviene la mayor cantidad de compradores y hacer más placentera y cercana la oportunidad de conseguir el libro de su preferencia. Todo esto se ha realizado cruzando datos espaciales con registros administrativos que en conjunto contribuyen a entender mejor la relación entre empresa y consumidor.