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Arena

Arena

4.3
(75)
Optimized for quick response

Arena Solutions helps innovative electronic high tech and medical device companies create products that change the world. The Arena product realization platform unifies PLM, QMS, and ALM, allowing every participant throughout the product design and manufacturing process to work together. With Arena, teams accelerate product development and delivery to increase profits. For more information, visit ArenaSolutions.com.

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Arena review by Dennis K.
Dennis K.
Validated Reviewer
Verified Current User
Review Source

"Rigid But Powerful"

What do you like best?

Arena's ability to track and record item data, provide access to suppliers, and release changes in a structured manor are its strengths. Items in Arena are separated between internal and external [supplier] items and provides a platform to set up complex relationships between the two sets - this along with the ability to control files/attributes for each item type separately creates a powerful way to control procurement and build to order specifications. Setting up partner access is quick and access parameters are straight forward. The change record features are sufficient and if processes can support supplier feedback in Arena, tracking implementation discussions and status of change records are available. The floor to implement Arena PLM is very low so long as the standard workflows align with company processes. The nature of Arena being a cloud based application makes accessibility its greatest feature. Item data is available anywhere in the world and complex supply chains are unified on one unified platform.

What do you dislike?

Process workflows and power user tools are somewhat rigid. Complex revision policies, proper product development tracking, and mass item update tools could all use improvement. Item revision policies force the latest revision to be the effective revision universally - in this model there is no control over the effectivity of incremental updates to BOM items. There are ways to get around this issue, but it leads to unnecessary complexity which is something a small business can't afford. Other PLM products offer linked/mirrored developmental and production workspaces, Arena does not have this feature. There is no straight forward way to track the incremental development stages for items that have already been released to a production lifecycle phase. For a small business in a constant state of growth and change - mass updates of item attributes is unfortunately a common place thing. Arena is constantly improving, but mass changes are largely still an incredibly manual process.

Recommendations to others considering the product

For a platform with such a easy set up, Arena is quite powerful. To get the most out of the platform, however, it would need someone familiar with the its limitations to properly set up the categories and item attribute fields to get the most out Arena from the start.

What business problems are you solving with the product? What benefits have you realized?

Arena provides a baseline and straight forward source of record. Despite some shortcomings that can often lead to confusion, processes can be created around the Arena platform that align worldwide suppliers together to build complex products.

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Arena review by Kerry H.
Kerry H.
Validated Reviewer
Verified Current User
Review Source

"Arena PLM Review"

What do you like best?

Ease of implementation and product support. Once implemented the software is very good and easy to use. Of all of the various softwares that our company uses, Arena is at the top of the list.

What do you dislike?

Almost nothing. I would have to give a lot of thought into how the software could be improved.

Recommendations to others considering the product

I have recommend Arena to many others. It is a very well thought out product.

What business problems are you solving with the product? What benefits have you realized?

I was brought onboard to help our company move from being a product development company into the OEM phase. We needed to get BOM control in place and inventory control in place. Arena helped us do just that and interfaced with our ERP system to solve the inventory control problem. As the person responsible for setting up our systems and IT, the choice to go with Arena was one of my best decisions.

What PLM solution do you use?

Thanks for letting us know!
Arena review by Penny D.
Penny D.
Validated Reviewer
Review Source

"Arena is a perfect one stop shop solution for start up to medium size medical device companies."

What do you like best?

First and foremost, I love Arena’s cloud base platform, which reduces cost by eliminating hardware and extra resources. It is easy to learn, easy to use and easy on the eyes - very GUI oriented. What you see is what you get - Arena's worlds make it extremely easy for a user to go from Item to Supplier to Quality process to Training.

What do you dislike?

Arena could improve on the Quality templates. It would help if we could move fields around in a template, like we would be able to in Adobe forms or Word.

Recommendations to others considering the product

The most cost friendly PLM/QMS solution in the market. Arena gives you more bang for the buck!!!

What business problems are you solving with the product? What benefits have you realized?

Working at start-up companies taught me to be creative with my time and resources because we tend to wear many different hats as we create and shape the company's processes and standard operating procedures. Arena has given us the ability to be extremely efficient with our time and the lack of resources. The biggest benefit is the fact that wherever I go, as long as I have my surface or my smart phone, I can be 'in the office' working on ECOs, or creating new templates, following up on implementation actions, uploading files, creating items or creating BOMs... and, wherever my approvers are, if needed, they can approve on the fly as long as there is internet connection and their smart phone or laptop.

Arena review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Sr. Document Control"

What do you like best?

Arena PLM System is user friendly, very easy to use and very straight forward. I've been using this system for the last 15 years and it been wonderful, I'm a very heavy user on a daily basic and Arena seems to really help make my job so much easier to manage all the BOM's/ECO/Items and so on. I would highly recommend Arena to all new start up company, easy to use and very affordable.

What do you dislike?

Just like any other PLM systems, there are always room to improve over time and Arena seems to have lots of new released and new feature that they do add to their new released it

What business problems are you solving with the product? What benefits have you realized?

Manage a lots of changes that Engineer make on a daily basic it's very hard to keep track of but with Arena system it's very automated and it does keep track of all history and traceable of all changes.

Arena review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Simple, straightforward PLM/eQMS system"

What do you like best?

Arena is a very simple PLM system with eQMS hooks. It mostly works one way out of the box with very limited customization required. Importing and exporting of data is very straightforward. Engineers are familiar with it.

What do you dislike?

Part of Arena's simplicity is driven from its rather limited ability to be customized. That's not inherently a bad thing, but there are a few flows that could stand to be a bit more customizeable.

The off-the-shelf connectors get so, so close to offering something totally workable out of the box, but managed to miss the mark in some small way that required some customization.

For example: the SolidWorks connector doesn't pull the solidworks BOM automatically, despite sales literature showing that was indeed a feature. We developed our own quick script to do so.

Similar challenges were had with the integration to ERP: estimated costing, approved vendors, and some item metadata one would assume would be transferred to ERP were not, requiring some scripting on our end or incurring additional integration costs.

Still, it's a lot closer to being off-the-shelf than pretty much everything else out there we've used.

Recommendations to others considering the product

The usual recommendations of figure out flows, try early and often to find annoying and goofy behavior

What business problems are you solving with the product? What benefits have you realized?

Dramatic reduction in effort to release a part

QMS behavior that links to parts

Connectivity with ERP

Better value chain

Arena review by Anthony P.
Anthony P.
Validated Reviewer
Verified Current User
Review Source

"Needs Robust Supplier Permissions Transfer"

What do you like best?

All the page layouts are clean and organized. Hierarchy view is responsive

What do you dislike?

When a supplier user leaves, there's no easy process transfer visibility of changes to the new user.

Search is time consuming, and defaults to searching on single field instead of searching broadly and allowing user to filter.

Requiring entering password for every approval seems overboard.

Email notifications seem to be an all or nothing, instead of only notifying when an action is needed. And the emails are cluttered

What business problems are you solving with the product? What benefits have you realized?

Controlling the Bill of Materials and Engineering Change Orders and communicating them to suppliers. It has been a big improvement over email.

Arena review by Jim G.
Jim G.
Validated Reviewer
Verified Current User
Review Source

"Clean, powerful PLM which hits a sweet spot for early implementation"

What do you like best?

Intuitive environment and UI, relatively easy training for new users, simple supplier access

What do you dislike?

Many mass import/export or environment reconfiguration operations exist outside of Arena entirely and are performed in offline excel.

Some supplier visibility and approver routing operations are limited and complicated.

Supplier item changes versus item changes and relationships can sometimes be unpredictable.

Recommendations to others considering the product

Start early.

What business problems are you solving with the product? What benefits have you realized?

Design and documentation revision tracking, clear supplier communication, BOM tracking.

We've realized efficiency benefits in having a centralized revision controlled BOM for numerous products and test fixtures, while improving supplier communication. Also serves as a high confidence design file storage location.

Arena review by Bill S.
Bill S.
Validated Reviewer
Review Source

"Using Arena PLM in startup transition from pre-revenue to production"

What do you like best?

1. Product and quality management that helps us scale a global supply chain.

2. Analytics provided integrated analysis of product development activities prior to establishing a production baseline; the change analysis feature was critical during the NPI phase.

3. Configuration management process metrics.

4. Initial implementation of Arena Project shows promise due to its seamless integration with item/change management and associated workflows.

What do you dislike?

1. Entering password on every approval seems a bit much and cumbersome from a user perspective.

2. More integration with ERP and Salesforce needed.

3. Continued improvement in reporting is needed.

What business problems are you solving with the product? What benefits have you realized?

Arena PLM has helped Kymeta make the successful transition from the lab to commercialization for our first product. It is a critical operational tool in NPI and product development that yielded real benefits in achieving time-to-market with a quality product.

Arena review by Roget R.
Roget R.
Validated Reviewer
Verified Current User
Review Source

"15 years and still best in class"

What do you like best?

The sheer usability of Arena is unmatched, both from the standpoint of universal access through the cloud-based interface as well as the flexibility and fluid customization of the workspace. Simply put, you can set up Arena PLM to support nearly any project you can imagine from your PHONE is a matter of minutes.

What do you dislike?

After more than a decade as a dedicated power user, there really isn't much to dislike (or even ask for!) from the software. Updates are frequent and well documented (and announced), feature requests are taken seriously and bug fixes are handled quickly. There are a few bells & whistles I've been suggesting for a while that I'm still waiting to premiere (some tweaks to change order routing and sign off would be SUPER helpful) but for the most part I am one happily content customer.

Recommendations to others considering the product

Start early, and don't be afraid to release parts to higher levels as soon as they are ready. Part numbers are cheap, and revisions are too, and it's better to err on the side of having too MUCH data as backup than too little. Being able to revert back to earlier stages of development, whether to explore previously disregarded design paths or recover from a mistake is immensely useful, and Arena helps companies do that with a minimum of disruption.

What business problems are you solving with the product? What benefits have you realized?

The management of a complex, high mix, deeply configurable product is a significant challenge in itself, more so once off-shore vendors and contract manufacturers are thrown into the picture. Arena gives us a place accessible to ALL that can be the Repository of Record, that single source of up-to-date, reliable data.

Arena review by Diane S.
Diane S.
Validated Reviewer
Review Source

"Document Control Manager"

What do you like best?

The Arena PLM is very easy to set up and to use as well as administer. I have used many PLM's available and in my opinion, Arena is the best hosted option. It does everything that we need it to; upload to ERP, schematic capture, etc.

What do you dislike?

There are customizations and a few functionality items we would like to be able to add that we are not able to.

Saying that, the benefits of a hosted PLM far outweigh the slight disadvantage for our size company.

Recommendations to others considering the product

Arena PLM is wonderful for the small to mid size company. You don't need internal IT support at all.

At other companies I have had Arena integrated with our ERP system and have found it the most efficient use of any PLM.

What business problems are you solving with the product? What benefits have you realized?

We are using Arena as a PLM only. We are not using the other modules at this company and are very happy with the PLM functionality.

Arena review by John A.
John A.
Validated Reviewer
Verified Current User
Review Source

"Arena Global Administrator"

What do you like best?

The ability to store ALL product documentation in a single location.

The ability to interact with our ERP system.

The ability to present one source of data to our vendors.

Improved collaboration between team members locally and overseas.

What do you dislike?

I would like for the search engine to be more robust. Specifically - I would like to have "OR" as a direct choice in the Advanced Search engine. (in addition to "AND")

I would like support for Creo models along with Solidworks.

Recommendations to others considering the product

Arena is an excellent tool for managing BOM data, Product data, Quality data and being able to find things related to a particular model number quickly. We have replaced excel BOM's with Arena BOM's and the change has been fantastic. We no longer email drawings back and forth - we insist vendors use Arena. I can recommend Arena as the best solution I know of for presenting controlled data to vendors to endure products are manufactured according to our design intent. I also love the fact that I can see who has viewed files and when they were viewed. very helpful!

What business problems are you solving with the product? What benefits have you realized?

Eliminated double entry of BOM's - one in a PLM system and another in an ERP system. Huge time savings.

Elimination of "email based" file communication to vendors.

Beautiful version control of files.

Arena review by Karthik N.
Karthik N.
Validated Reviewer
Verified Current User
Review Source

"The PLM for everyone!"

What do you like best?

Arena is very intuitive and can be used very easily by everyone. It makes for an easy transition and training required is minimal.

- Its very easy to get help one way or another - use Arena Help or Fast Feedback.

- Implementation was very smooth.

What do you dislike?

- User interface can be improved.

- Since a lot of manufacturing companies have software and hardware components to deal with in the manufacturing process, Arena should consider improving the product to enable managing software items and software projects (as a workflow) as well.

- Currently, Arena does not allow for more than 1 person to be a project manager. This should be modified.

Recommendations to others considering the product

Ease of use and simplicity is what drove us to choose Arena PLM and also with the fact that almost every single process in Arena - Requests, Changes, Quality processes, etc are very well defined and closely aligned with the needs of most organizations makes it a very obvious choice.

What business problems are you solving with the product? What benefits have you realized?

- Process improvements and streamlining processes that exist in various other tools and systems.

- Better manage our bills of materials.

- Improve contextual communication through Scribe.

Arena review by Sai K.
Sai K.
Validated Reviewer
Verified Current User
Review Source

"A good PLM tool to track the changes and item history"

What do you like best?

I have liked working on this because we can track down the history of each item, changes & projects.

And specially Arena analytics is out standing to get the complete report that is going on in arena.

What do you dislike?

There is not much which we dislike in the tool

Recommendations to others considering the product

Everything in the Arena tool is perfect.

If suppose having an developed app is good like in android or ios, which makes everyone to see their stuff in the arena by their mobile access.

Mobiles are ease of use to everyone and will be pretty fast to use, they can approve the changes at anytime without their machine turning ON.

Making an developed app will makes the easy use for the users

What business problems are you solving with the product? What benefits have you realized?

We are working on the changes mostly and benefits of the projects we can assign to the others, when compared to other PLM tools it is more flexible to use.

Arena review by Michael H.
Michael H.
Validated Reviewer
Review Source

"Good but not Great!"

What do you like best?

The BOM management, layout, and structure are very clean. The only thing I don't like is that you cannot have design version and a production version live at the same time. This causes issues for the we perform engineering studies.

What do you dislike?

The Quality World templates are too wide open for editing. The reporting tool is not very useful. There needs to be a way to duplicate quality processes and changes like there is for items. A lot of our quality processes repeat themselves over time and it was be a very useful tool.

Recommendations to others considering the product

Great System.. I don't have any knowledge of the price

What business problems are you solving with the product? What benefits have you realized?

BOM management and change control. Huge savings in time for our previous paper based system.

Arena review by Duje J.
Duje J.
Validated Reviewer
Review Source

"Feature Rich, Great for Fast Implementation, Challenging for External Partners"

What do you like best?

Implementation was very easy. The system allows me to control product data without having a full time document control person. It is also pretty easy for new users to pick up. Allows enough customization to fit a small agile business, without creating a months long implementation project.

What do you dislike?

Exporting data to partners not in the ecosystem can be tough. I understand the business case, but when putting projects out to bid, I don't want to have to share Arena info with external folks. Also the ability to add unreleased items to a change, directly from the master change list.

What business problems are you solving with the product? What benefits have you realized?

Hands off product data control. Allows engineering team to focus on product development.

Arena review by Tom Q.
Tom Q.
Validated Reviewer
Verified Current User
Review Source

"Arena PLM"

What do you like best?

Was easy to customize and adapt to our business processes. Very short setup time. Our group was able to start using it productively in 1 week. Eliminated change order and shortage miscommunication. Enabled visibility into part(s) delivery times to help make build decisions. Helped us increase our soundness and reliability of manufacturing trace-ability (quality). Using Arena demand we are now able to perform "What If" shortage scenarios.

What do you dislike?

Difficult to capture a mechanical part that may take multiple processes with multiple vendors and may change during the process. Would have liked a dedicated entry for inventory that is in development (was able to set it up with a custom attribute).

Recommendations to others considering the product

Very powerful tool especially for a startup company. Being able to add custom fields in an items additional attribute section really made it a must have tool for us. The custom reports and Arena Demand helps us find shortages and perform what if scenarios.

What business problems are you solving with the product? What benefits have you realized?

Problem: Change order miscommunication and shortages during development. In one application Arena enabled us to see which parts were being changed, what was being changed and when they were due.

Problem: Part redundancies. Arena eliminated any part redundancies we had between all of our BoMs.

Problem: Quality trace-ability. Using Arena we were able to keep track of all our raw material, its material certifications and which development parts the material when to.

Arena review by Michael F.
Michael F.
Validated Reviewer
Verified Current User
Review Source

"It Takes Two to Tango"

What do you like best?

Arena provides the tools to comprehensively support new product introduction and life cycle management. Users need to execute. Added the quality module to enhance our ISO 9001-2015 efforts. Added the training module to round out our compliance management efforts. Their training program was top notch.Their support group is very responsive.

What do you dislike?

Minor issue: Some of the data entry is new a free flowing as I would expect. Too many clicks to get to the desired view. Project management needs some aggressive fine tuning. It misses the dynamic planing and tracking features present in other tools.

Recommendations to others considering the product

Add the training and quality worlds and you've got a really awesome and compliant system. Project management is nice and always improving.

What business problems are you solving with the product? What benefits have you realized?

Documentation, traceability, communication. The system is very comprehensive.

Arena review by David P.
David P.
Validated Reviewer
Verified Current User
Review Source

"Highly Recommended"

What do you like best?

I have implemented Arena singlehandedly at 2 start-ups, and I am extremely happy with the product. It has all of the power anyone could need, and is also easily customized. I have been able to import BOMs and be up in running in a matter of days. I have used other PLM systems in the past at both large and small companies - Arena leaves nothing to be desired.

What do you dislike?

It would be good if there were standard ERP system import/export interfaces built in (ie, NetSuite).

Recommendations to others considering the product

If you are looking for a PLM system, you should definitely consider Arena.

What business problems are you solving with the product? What benefits have you realized?

Core PLM functions - BOMs, ECOs, centralized record control and access (specs, drawings, etc..).

Enables efficient control and visibility of design info & compliance data.

Arena review by Rose M.
Rose M.
Validated Reviewer
Verified Current User
Review Source

"Good customer service and easy out-of-the-box application"

What do you like best?

Anytime I have had a question, either product based or about our services, customer support responds quickly and resolves anything quickly. The user how-to videos online are also a valuable tool for myself as well as my internal customers.

What do you dislike?

While the platform is configurable, I would prefer if I could customize some of the standard fields to suite what we need.

Recommendations to others considering the product

I have used Arena in a start-up company as well as a mid-size company and have had a positive experience on both sides. The system is easy to use, upload data, train, and adapts well to suit our business needs. If anything, I would recommend talking to someone at Arena to see if it would be a good fit for your company.

What business problems are you solving with the product? What benefits have you realized?

Arena has helped with internal document controlled communication and contract manufacturers.

Arena review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Arena PLM - Small Company Experience"

What do you like best?

Ability to configure the system to meet specific needs (e.g., item categories, attributes, process flow) and to only use those components that are relevant to the company and quality system. Also like the validation service since this is something required from a medical device standpoint. Other features that I like include the projects world which allows creation of structure work that can be linked to Arena items and processes. This feature can be used to support Design History files as well as tracking and assigning project tasks.

What do you dislike?

This is more of a comment than a dislike, just that SW revisions are pushed out and you don't have the ability to hold off. There are pros and cons of doing this. There are also a few features, such as being able to add references to change orders, that are not implemented that would be very helpful. Also, having a way for a change to be submitted with redlines and then a step for quality/document control to make the changes and implement them prior to final approval.

Recommendations to others considering the product

Do your homework. This is a PLM so it provides more extensive features than some of the simple quality systems. It also requires that you still create your own procedures and processes that you then align with Arena.

What business problems are you solving with the product? What benefits have you realized?

Arena is satisfying requirements for a quality system (medical device company). Benefit is to have a defined and consistent process for those items now performed by Arena. This ultimately allows us to avoid implementation of a paper system. Electronic signatures allows for us to run this application with folks located around the world.

Arena review by Administrator in Medical Devices
Administrator in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Customizable PLM Solution"

What do you like best?

Arena is a great PLM system that is extremely flexible and has allowed us to manage not only document control processes but also quality processes and employee training records. Arena has always been very responsive to our questions and provided extensive help in implementing the system. I also like that Arena has its own validation, which allows us to more easily validate the system.

What do you dislike?

The integration with Solidworks is not as straightforward as I had hoped and was very frustrating to set up. There was a lot of confusion on my end with respect to which PDM solutions were compatible with the Arena integration. At this point, I am much more familiar with the integration and have a better understanding but it took a while to get to this point and also required troubleshooting from our IT team to get the system up and running.

What business problems are you solving with the product? What benefits have you realized?

Arena has allowed our company to move from a paper based document control system to an electronic system. This switch has greatly improved processes by making them more straightforward. Additionally, electronic document approval allows us to more quickly approve documents. We've improved employee training tracking and have implemented our own customized additional systems within Arena including equipment calibration tracking and inventory tracking.

Arena review by Greg M.
Greg M.
Validated Reviewer
Verified Current User
Review Source

"Excellent tool for industry startups as well as established companies"

What do you like best?

1. Ease of implementation

2. Database access and availability

3. Flexibility to fit the needs of industry startups as well as established companies

4. Quick response from customer service on feedback issues.

What do you dislike?

1. Auto numbering feature during import process would greatly reduce implementation process.

2. User interface during import function could be improved to define the details of an import problem better.

What business problems are you solving with the product? What benefits have you realized?

Helping startup companies have a centralized database for all documents that are required to manufacture the product and allowing their suppliers to access the correct documents at the same time. This eliminates email trails; did we give them the right version?

Arena review by Patrick A.
Patrick A.
Validated Reviewer
Verified Current User
Review Source

"Say What it Does....Does What it Says"

What do you like best?

Price point can't be beaten when your company has moved past the use of spreadsheets to manage BOMs.

What do you dislike?

Interface could use a refresh. Although there have been recent updates, the many checkboxes within the app are archaic.

What business problems are you solving with the product? What benefits have you realized?

We now have a POR (Plan of Record). Once source for information.

Arena review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Review Source

"Promising, needs work"

What do you like best?

- Cloud based system is easily accessible via internet and VPN

- Real-time discussion with colleagues without having to host meetings

- Removal of some extraneous steps we were doing per our previous procedure

- Customization and integration

- Responsive customer support

- Ability to use sandbox environment

What do you dislike?

- User interface could be improved

- Overall structure could be more intuitive

- Though I understand the intent is to be a customizable solution for different companies across the board and can be used in different ways, I wish it provided more guidance as to what is the "industry standard"

Recommendations to others considering the product

One hangup in our use is that we had some manual processes for document review that we were using before, and we decided to re-create those when we implemented Arena. These decisions have hindered our improvements by remaining as cumbersome as they had been when done manually.

I'd recommend to streamline your process first before attempting to re-create the same process within Arena system.

What business problems are you solving with the product? What benefits have you realized?

Moving from a manual (paper) system to Arena has improved our overall implementation time for document control. We also have slowly streamlined our document approval process by conducting discussions via Arena instead of creating additional, unnecessary meetings.

We have implemented document control only, but expect to add more modules later.

Arena review by Scott V.
Scott V.
Validated Reviewer
Review Source

"Arena PLM"

What do you like best?

I used Arena PLM at my last company. It was used to ramp multiple products from beta development through 5k/year volume production. The tool was easy to use and met all our demands. What made Arena standout above other solutions was it’s ability to integrate with our EE Cad package OrCAD. Their plug-in allowed Arena to be the master database and push parameter changed down to schematic designs. This feature ensured our CAD designs were never out of sync with the released parts.

What do you dislike?

Since Arena is a web based system, you get locked into their software. Their tools allow small companies easy access to well designed suit of tools. But as the company grows, the cost per seat starts to add up. Everyone accessing the database needs to be granted access and this costs money. Also, once the database is setup, it could be difficult to uproot it and move to another solution.

Recommendations to others considering the product

Give it a test drive.

What business problems are you solving with the product? What benefits have you realized?

BOM and parts tracking and management. Communications portal for contract manufactures.

Arena did a great job.

Arena review by Kris M.
Kris M.
Validated Reviewer
Review Source

"Quality Manager"

What do you like best?

Arena Quality Module has made my efforts to become ISO-9001 2015 certified much easier and organized, it is configurable to your system rather than being a canned product. You easily build your own forms within Arena. Change module and BOM management are very good.

Our program manager Joshua (at Arena) is always available and helpful whenever we need him.

What do you dislike?

During a round of investor financing we were temporarily unable to pay Arena for 60 days. Software was shut down without warning on day 60, one month prior to our ISO-9001 audit, this was very damaging to our schedule and company. Arena Finance dept. was very hard nosed about the issue even when 2nd round financing timeline was described to them. Until now I have had nothing bad to report about Arena PLM.

What business problems are you solving with the product? What benefits have you realized?

Rapid design of electronic consumer products

Arena review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Arena PLM is an easy-to-use and intuitive web-based PLM system"

What do you like best?

I was able to learn how to use Arena very quickly due to its user friendly interface.

What do you dislike?

The one downside is Reporting. It is hard to run a drill-down report and get all of the information you are looking for. Currently, I have to run a basic report and then add/remove information to get what I want. This is very time consuming.

Recommendations to others considering the product

I would highly recommend Arena PLM for small to medium sized businesses who need a comprehensive PLM system that is user friendly and easy to implement and integrate with other systems.

What business problems are you solving with the product? What benefits have you realized?

We are able to manage all of our parts, engineering change orders and corrective action reports (CAR) using Arena. Previously we were managing our corrective action reports on a local drive and it was hard to keep all the reports updated and gather any metrics. Arena has given us the ability to track the progress of our CAR's and allow us to run metrics on them.

Arena review by Theresa L.
Theresa L.
Validated Reviewer
Review Source

"ARENA Solutions - PLM System "

What do you like best?

Collaboration: Arena Solutions is without a doubt a PLM Solution that not only allows collaboration, but actually make the collaboration second nature. You are able to link Design, Supply Chain, Manufacturing and Customers within the Arena Solutions framework in a collaborative manner and have all on the same page!

What do you dislike?

Not sure I have anything negative to report or discuss.

Recommendations to others considering the product

I would recommend taking the time to set up a software trial before making a decision on a PLM tool, it is without a doubt a great PLM tool!

What business problems are you solving with the product? What benefits have you realized?

Design for Reuse was a problem easily solved with Arena, as a matter of fact we were able to link the Arena Environment to our Electrical Design software, OrCAD. This help the Design Team understand the electrical components already created and in use in our MRP / PLM systems, a significant accomplishment.

This change alone limited the creation of new part numbers during design, as there was no need to guess what part numbers were already existed in the database within the case style and electrical requirements.

Arena review by Alisha P.
Alisha P.
Validated Reviewer
Verified Current User
Review Source

"Arena PLM"

What do you like best?

Easy to use by any user. Does not require someone in IT to complete any administrative changes in the system.

Continual upgrades occur from the manufacturer to make it better.

Change Orders are easy to create and track to completion.

Searching can be very easy once one learns how to search.

Allows for both Administrative ability to enter data and through change orders depending on how one has done the initial setup of the product for the locations use.

Easy to get to the top level assembly from a lower component, no matter how many levels are within the Bill of Materials.

Cloud based system with direct setup from Arena as part of the initial purchase and setup. Nice people to work with.

What do you dislike?

Reporting is minimal, you require additional steps to complete the retrieval of some of the data that one may want to get from the system.

Making changes in the administrative settings for items, categories, etc must be carefully managed to ensure that data is not lost or misunderstood after the changes have been added/implemented.

I wish Supplier information was also revision controlled to allow for the differentiation of records associated with each item stays only with that revision. It does associate to specific revisions, but the delineation between one and the other is not there consistently across multiple views.

I wish it had a way to drag and drop multiple files at once for upload instead of selection of 1 by 1

Recommendations to others considering the product

Better reporting structure

Clearer vision for usage of the various modules and how they may really help them verses sticking with the simplest setup.

Cost structure may still be intimidating to a search of lowest cost and a system that will provide the basic needs and abilities to grow with their company should they decide to be more inclusive of other modules.

What business problems are you solving with the product? What benefits have you realized?

Solves tracking of files to each revision of an item (SOP, documents, parts, assemblies, etc) Track Bill of Materials per assemblies and multiple product configurations.

Track SOP information

QSR, DHR, DMR set as structures for long term tracking of information for medical device records. EU MDD Tech file set ups as well.

Simple one stop location for data on BOM information. Simple tracking of SOP files and associated records. Ease in tracking change orders and traceable back to the products.

Arena review by Beneva W.
Beneva W.
Validated Reviewer
Review Source

"Arena PLM Product Review"

What do you like best?

Arena is flexible, easy to use, have the features our company needs for our Material Master/BOMs/ECO process, provides prompt and effective customer support, and cost-effective. I especially like the data import feature as it saves time and eliminates data entry errors (by removing the need for data entry).

What do you dislike?

Once ECO is submitted for approvals, we are unable to make changes to the ECO without starting the approval process all over again.

Recommendations to others considering the product

Arena PLM is flexible, easy to use, has features needed for efficient material master/BOMs/AVL/ECO process, enables prompt communication of product data to suppliers, provides effective customer support, and cost-effective.

What business problems are you solving with the product? What benefits have you realized?

We need an effective and efficient tool for managing our product configuration and change control process at various product lifecycle stages. Arena PLM delivers this to us.

Arena review by Mike H.
Mike H.
Validated Reviewer
Verified Current User
Review Source

"Comprehensive PLM"

What do you like best?

Detailed, customizable workflows.

Server uptime.

Deep feature set.

Supplier access.

What do you dislike?

Boolean searches lack many operators, such as <>, OR, NOT, >, <.

File downloads lack algorithmic naming (would prefer concatenated parameters, such as item #, revision, status, ISO date/time for last file modification, "75008080_REVB_Working_2016-05-04_1354.zip".

File download zips could use an auto-generated readme.txt file that lists file metadata, such as description.

Expensive supplier access.

Recommendations to others considering the product

Compare with Agile PLM.

Look at integration options.

Construct data migration plan prior to PLM purchase.

What business problems are you solving with the product? What benefits have you realized?

Control of Engineering data and item revisions.

Arena review by Alan Q.
Alan Q.
Validated Reviewer
Review Source

"Arena Review for small-mid businesses"

What do you like best?

Everything you need is in the cloud, so it makes the progress of tracking changes and products very easily in a centralized location

What do you dislike?

The slowness it takes load for specific activities. Arena has a tendency to crash even especially more recently with some of the updates that were done.

One of the updates I dislike the most was when Arena made the search function results within another scrolling window. Makes searches a lot more difficult to scroll through results.

What business problems are you solving with the product? What benefits have you realized?

Faster changes, consistency on which revisions or latest status everyone should be referring to.

Arena review by Carl B.
Carl B.
Validated Reviewer
Verified Current User
Review Source

"Carl Buyer: Harpoon Medical Arena PLM Review"

What do you like best?

Ease of use. Very intuitive, and when difficulties arise, the Arena expert support systems were excellent. Specifically during the transition from a manual document control system to Arena.

What do you dislike?

Although it may sound a little two-face, support for the last couple of issues was very slow in response, and in the last two incidents I solved the issue myself, due to urgency, before Arena support replied

What business problems are you solving with the product? What benefits have you realized?

Medical Device Electronic QMS system. The routing and approval process improved an order of magnitude in time to process, and objective evidence that substantiates the changes/release.

Arena review by Austin D.
Austin D.
Validated Reviewer
Verified Current User
Review Source

"Good. But can be improved"

What do you like best?

Organization, ease of access, and reliability. I appreciate the cloud storage because sometimes our servers go down.

What do you dislike?

When our PCB is updated, it updated all assemblies to use that new PCB. This makes unwanted changes to some of our BOMs in production.

Recommendations to others considering the product

It's a steep learning curve, but it's worth it.

What business problems are you solving with the product? What benefits have you realized?

We use this for our product library. It's great to keep track of all items and for BOMs that we can send to production.

Arena review by Arnie S.
Arnie S.
Validated Reviewer
Verified Current User
Review Source

"Arena BOM maintenance"

What do you like best?

Our Bills of Materials are now clear, synchronized with revisions and efficient in pricing. Part numbers and thumbnail pictures are easy to generate. Absolutely the best feature, however, is the Save to ARENA PLM function, which has removed hours of effort importing parts.

What do you dislike?

There is a somewhat steep learning curve to get started.

Recommendations to others considering the product

Get training

What business problems are you solving with the product? What benefits have you realized?

We had to take control of our BOM ordering procedures, which were haphazard. Our costs are now clearly represented in the BOM listing for prototypes and for production.

Arena review by User in Telecommunications
User in Telecommunications
Validated Reviewer
Verified Current User
Review Source

"Arena PLM is a complete, quick, simple, easy system"

What do you like best?

A comfortable complete safe platform, Product information for overall related pepole , Connecting our company guys over the world , NPI Factory, CM Factory , it is close-loop to control BOM informtion, Engineering change, Cost, Qulaity .

What do you dislike?

Strenghen automative push system for Seamless connection with email, active check when renewing, changing or others.

Recommendations to others considering the product

Strenghen automative push system for Seamless connection with email, active check when renewing, changing or others.

What business problems are you solving with the product? What benefits have you realized?

The complexities of todays products, business processes, and global environments are more challenging than ever before. Creating new products demand focus. PLM provides a view into the complete lifecycle. It is convenient for us to work.

Arena review by User in Industrial Automation
User in Industrial Automation
Validated Reviewer
Review Source

"Arena all the way - great software for PLM"

What do you like best?

Everything is on the cloud.

It is easy to use, and there are more than one way to do something.

It has outward access to vendors.

It makes the ECO process almost automated.

What do you dislike?

1) Sometimes, if you don't have good internet speed, this software can be annoying to use.

2) It is not as intuitive for a newbie - various levels of intervening that take some time to understand - i.e. it is not plug and play

Recommendations to others considering the product

User intuitiveness is needed.

User support needs to improve significantly.

What business problems are you solving with the product? What benefits have you realized?

Streamlining the manufacturing process

Easy hand over from engineering to manufacturing

Arena review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"PLM flexible setup, efficiency, adaptability within setups and future enhancements."

What do you like best?

The flexibility of adding new fields unique to categories and filtering data by exporting or by using report tool. Ease of changing existing setups and the addition of new features needed within the application. The communication about new features through on line presentations enhancing the usage and functionality of the application.

What do you dislike?

Warning about symbols you can not use in item numbering or item name. Spellcheck not available.

Recommendations to others considering the product

Map out as much as you can when implementing the setups.

What business problems are you solving with the product? What benefits have you realized?

Releasing of items with approval process with template. Communication with contract Mfgr for the implementation of Change Orders, Deviations, Corrective Actions, and Stop Ship. CARs monitoring product issues.

Arena review by Larry G.
Larry G.
Validated Reviewer
Verified Current User
Review Source

"Cost and business efficient"

What do you like best?

I can have a PLM solution when I don't have a many million dollar budget

What do you dislike?

Changing my password :-) Changing my password :-) Changing my password :-) Changing my password :-)

Recommendations to others considering the product

Talk to current customers about your business needs and cost...to see th ebenfits of Arena.

What business problems are you solving with the product? What benefits have you realized?

TQM requirements for Point of Sale Devices. The ability to keep track of changes made to our products by a Chinese ODM.

Arena review by User in Medical Devices
User in Medical Devices
Validated Reviewer
Verified Current User
Review Source

"Available everywhere and easy to use, configure and train new staff."

What do you like best?

Moving to Arena gave us the ability to have instant access to our data, 24-7 anywhere in the world. It makes my job easier since I can access the information I need right away on my smart phone.

Configuration is quick and easy and our training has been going great.

What do you dislike?

Would like Arena to add notification lists to their routings. This would help us to inform different groups of people when an ECO has been approved.

What business problems are you solving with the product? What benefits have you realized?

With staff constantly on the move it lets us get approvals from where ever they are at and the information that they would need is always at their fingertips.

Arena review by Christian F.
Christian F.
Validated Reviewer
Review Source

"Arena PLM review"

What do you like best?

The Arena PLM structure is in a way similar to the normal product evolution. Therefor it is intuitive and easy to use. The support provided by the technical staff is excellent and easily available.

What do you dislike?

The functionality depends on a solid network connection.

What business problems are you solving with the product? What benefits have you realized?

The gain is most important when I need to get CM quotations quickly for critical electronic assemblies. The pre entered information is instantly available.

Arena review by Arvind K.
Arvind K.
Validated Reviewer
Review Source

"I am a PLM Consultant"

What do you like best?

Its a web based application which supports all kind of organizations. The best part I like in arena plm is planning and prizing feature. Its a cloud connected which makes the life much simpler, by reducing the cost of investing in infrastructure and hardware.

What do you dislike?

Arena PLM has to improve its capability more on the integration part with other third party tools, which is really a tricky part with Arena PLM.

What business problems are you solving with the product? What benefits have you realized?

It has all the basic functionalities of PLM like Manufacturing Outsourcing, New Product Development, BOM Management, Change and Revision Control, Compliance Management and File Management.

Arena review by Administrator
Administrator
Validated Reviewer
Review Source

"Easy implementation and great product support. Software is very easy to use."

What do you like best?

Easy implementation, super product support, Software easy to use. It's been a great experience working with the Arena team.

What do you dislike?

Email notifications is all or nothing, instead of only notifying when an action is needed. Emails are very busy, wish we had the ability to create our own email format.

What business problems are you solving with the product? What benefits have you realized?

Documenting Bill of Materials and Engineering Change Orders and communicating them to suppliers. Ensuring all documentation and backup Eng data is available in one master system and not sitting on individual computers.

Arena review by Executive Sponsor in Semiconductors
Executive Sponsor in Semiconductors
Validated Reviewer
Review Source

"Arena Customer from 2002"

What do you like best?

Easy to use and user friendly. It could be used as a system cross the company. It is particularly suitable for small to medium size companies.

What do you dislike?

It is difficult to integrate with other system, like Windchill and Oracle. We have made some efforts to make our process more automatic. It seems it will take more effort.

Recommendations to others considering the product

Arena is a user friendly PLM system. It is very easy to implement. It is also very easy for a new user to learn. Arena could be a company's centralized PLM system. ECO module is much better than other system.

What business problems are you solving with the product? What benefits have you realized?

It is our PLM system. It helps a lot of our document control.

Arena review by Manuel L.
Manuel L.
Validated Reviewer
Verified Current User
Review Source

"Good product for distrubuted teams"

What do you like best?

Altium integration

SaaS architecture for distributed teams

What do you dislike?

Altium integration is tricky to set up and requires lots of training for users

What business problems are you solving with the product? What benefits have you realized?

Sharing of BOM between distributed team members

Keep documentation up-to-date

Arena review by Gregory F.
Gregory F.
Validated Reviewer
Verified Current User
Review Source

"Great hosted solution to track production info with minimal admin"

What do you like best?

Powerful product, parts and supplier management with minimal support effort

What do you dislike?

Sometimes clickheavy for power users: more import or batch functionality (experience from 2010)

What business problems are you solving with the product? What benefits have you realized?

Tracking approved suppliers for each part, product complaince profiles, production change control. Good traceability achieved

Arena review by Sherrie N.
Sherrie N.
Validated Reviewer
Review Source

"I highly recommend Arena as a PLM solution."

What do you like best?

Cloud based, robust PLM with excellent pricing and value.

What do you dislike?

Being an executive sponsor that question is better answered at the user level.

Recommendations to others considering the product

I've worked with Arena at 3 different companies and championed the implementation at 2. Arena is the best value for your money.

What business problems are you solving with the product? What benefits have you realized?

BOM management, Product Lifecycle workflow. Regulatory compliance. Benefits of bringing our products to market faster than manual processes. Protects us from human errors and ambiguous statuses of parts or processes.

Arena review by User in Computer Hardware
User in Computer Hardware
Validated Reviewer
Review Source

"Former user review"

What do you like best?

The software was easy to access from any computer system with internet access. It was easy to navigate and create parts, and BOM.

What do you dislike?

Using it to allow vendors access to your drawings and BOM was a little tricky and took some time to figure out properly. The inputting of new BOM took some time and could of been better streamlined.

Recommendations to others considering the product

I've used several different PLM software and Arena is a good entry into PLM.

What business problems are you solving with the product? What benefits have you realized?

We were trying to track BOMs and project life cycle with the software. Allowing access from multiple office locations. It was chosen over several other competitors for the easy of use and the web based system.

Arena review by Administrator in Electrical/Electronic Manufacturing
Administrator in Electrical/Electronic Manufacturing
Validated Reviewer
Verified Current User
Review Source

"Configuration Manager"

What do you like best?

Cloud Based PLM and the ability to access from remote locations

What do you dislike?

Integration with our CAD system - our CAD system was not compatible

Recommendations to others considering the product

Arena PLM is a most for medium to small companies looking to maintain product life management through BOM creation and revision and approval control. Every year there product continues to improve with added features and tools too many to mention

What business problems are you solving with the product? What benefits have you realized?

Standardized BOM's equates to quality production and purchasing

Arena review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"I use Arena everyday in my work and its easy to use"

What do you like best?

The way it manages all the search items, storage capacity, ease of use, tractability, revision control..

What do you dislike?

Some time arena takes a bit of time for loading the page and rest i felt is good

Recommendations to others considering the product

Will recommend this to other vendors as well

What business problems are you solving with the product? What benefits have you realized?

We use Arena for the documentation purpose and it does a great job in doing that and have a track of all the drawings based on the revision

Learn more about Arena

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* We monitor all Arena reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.