What do you like best?
Ariba is a great CMS for a growing company like ours that is going enterprise. This will help us have the right systems in place for SOX Compliance, going public, etc.
What do you dislike?
It's so slow, buggy, and implementation has taken more than 3 months. We're still not done. Making changes to the system is really slow, and there are bugs and design changes we suggested that are basically shrugged off.
Recommendations to others considering the product
Check out Konga. I would do demo of both. Ariba has been taking quite some time to implement (3 months).
What business problems are you solving with the product? What benefits have you realized?
Organization, SOX Compliance, notifications for the business owners in the company, and time saving (it's supposed to save us time, but we are still making improvements).