AskNicely

AskNicely

(405)
4.7 out of 5 stars

The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

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What is AskNicely?

AskNicely Videos

Recorded version of the AskNicely Intro to NPS webinar.

AskNicely Details Provided by: Aaron W.

AskNicely Details Provided by: Aaron Ward

Co-founder & CEO at AskNicely
Website
www.asknicely.com
Related Links
FAQ
Mobile Apps
Languages Supported
Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Maori, Norwegian, Russian, Spanish, Swedish, Thai, Vietnamese

AskNicely Screenshots

About AskNicely

AskNicely is integrated customer feedback software that helps businesses deliver great customer experiences and accelerate their growth using the Net Promoter Score (NPS) framework

It only takes a few minutes to connect AskNicely to your existing CRM (including Salesforce.com), helpdesk, dashboard, and e-commerce platforms so that the customer is at the table in every decision, every day.

How do you position yourself against your competitors?

AskNicely has three major points of differentiation:

Highest Survey Response Rate:
With 'a one question, one-tap' feedback experience, AskNicely delivers response rates that are 4-6x higher than conventional surveys.

Automated real-time feedback
AskNicely integrates with major CRM platforms (including the only bi-directional sync and managed NPS package for Salesforce) in minutes to automate the feedback process and provide ongoing monitoring of customer satisfaction (ie. no need to create periodic 'campaigns').

Actionable for All Team
AskNicely enables all functional teams (customer success, sales, marketing, product, HR and operations) to immediately follow up. The whole business can proactively combat customer churn, drive growth and get feedback on features. Automate health check alerts, one-click testimonial publishing, and CRM workflows to generate reviews.

Vendor
AskNicely
Company Website
Year Founded
2014
HQ Location
Auckland, New Zealand
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
39
Twitter
@asknicely
Twitter Followers
2571
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