AskNicely

AskNicely

4.7
(457)
Optimized for quick response

The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

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AskNicely Features

Survey Management

Brand Design Consistency

Creates feedback forms that are consistent with the design of the site.

92%
(Based on 63 reviews)

Survey Deployment

Supports the creation and deployment of different survey types on different channels or devices.

93%
(Based on 61 reviews)

Feedback Collection

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

94%
(Based on 66 reviews)

Device Responsiveness

Allows designs to adapt automatically to the device that users access the survey or software.

96%
(Based on 63 reviews)

Process Management

Feedback Aggregation

Aggregates feedback and transforms feedback into actionable insights.

91%
(Based on 64 reviews)

Trigger Alerts

Triggers creation of a new case after customer leaves feedback.

90%
(Based on 63 reviews)

Real-Time Analysis

Analyze collected feedback near or in real-time.

93%
(Based on 64 reviews)

Real-Time Action

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

93%
(Based on 61 reviews)

System Management

Security

Provides a secure and compliant system.

94%
(Based on 45 reviews)

System Monitoring

Continually inspects, audits, and monitors system to keep it up to date.

94%
(Based on 46 reviews)