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AskNicely

AskNicely

4.7
(405)

The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

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AskNicely Features

Survey Management

Brand Design Consistency

Creates feedback forms that are consistent with the design of the site.

90%
(Based on 41 reviews)

Survey Deployment

Supports the creation and deployment of different survey types on different channels or devices.

93%
(Based on 40 reviews)

Feedback Collection

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

95%
(Based on 44 reviews)

Device Responsiveness

Allows designs to adapt automatically to the device that users access the survey or software.

95%
(Based on 41 reviews)

Process Management

Feedback Aggregation

Aggregates feedback and transforms feedback into actionable insights.

91%
(Based on 43 reviews)

Trigger Alerts

Triggers creation of a new case after customer leaves feedback.

89%
(Based on 42 reviews)

Real-Time Analysis

Analyze collected feedback near or in real-time.

92%
(Based on 43 reviews)

Real-Time Action

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

91%
(Based on 40 reviews)

System Management

Security

Provides a secure and compliant system.

92%
(Based on 27 reviews)

System Monitoring

Continually inspects, audits, and monitors system to keep it up to date.

93%
(Based on 29 reviews)