AskNicely

AskNicely

(393)
4.7 out of 5 stars

The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.

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AskNicely Features

Survey Management
Brand Design Consistency

Creates feedback forms that are consistent with the design of the site.

90%
(Based on 40 reviews)
Survey Deployment

Supports the creation and deployment of different survey types on different channels or devices.

93%
(Based on 38 reviews)
Feedback Collection

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

94%
(Based on 42 reviews)
Device Responsiveness

Allows designs to adapt automatically to the device that users access the survey or software.

95%
(Based on 39 reviews)
Process Management
Feedback Aggregation

Aggregates feedback and transforms feedback into actionable insights.

90%
(Based on 41 reviews)
Trigger Alerts

Triggers creation of a new case after customer leaves feedback.

89%
(Based on 40 reviews)
Real-Time Analysis

Analyze collected feedback near or in real-time.

91%
(Based on 41 reviews)
Real-Time Action

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

91%
(Based on 38 reviews)
System Management
Security

Provides a secure and compliant system.

92%
(Based on 25 reviews)
System Monitoring

Continually inspects, audits, and monitors system to keep it up to date.

93%
(Based on 27 reviews)
AskNicely
(393)