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Astrea IT Services

(5 reviews)

Astreaäó»s core competencies include Software-as-a-Service (SaaS) Applications Implementation, Data Management on the Salesforce.com platform and Cloud Application Development.

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Astrea IT Services Reviews

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Astrea IT review by Project Manager in Civic & Social Organization
Project Manager in Civic & Social Organization
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"Excellent CRM Salesforce IT Partner & Developer"

What do you like best?

We have worked with Astrea over 18 months now and we will continue to use them going forward. Astrea have always been extremely prompt in delivering Salesforce work work and responding to our queries. They work as a team, if one is not available, someone else can step in. Overseeing the process is the Director Naveen who responds to queries & quotes. It works well. Any queries over hours are dealt with the Director. We operate on both a fixed price rate for pieces of work and for other work we have an hourly rate. Items are logged on a daily basis on Google sheets.

What do you dislike?

At tiimes we had to query extra hours attributed to work and ensure that work (paid for) was completed correctly. This was easily solved with the Director.

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Astrea IT review by Katie N.
Katie N.
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"Inexpensive, great results!"

What do you like best?

Excellent customer service, quick turnaround times

What do you dislike?

Nothing really -- we did have to be pretty hands-on with testing, we didn't get a turnkey solution, but we weren't really looking for one. They provided exactly what we needed, but if you don't have Salesforce experts handy you'd want to make sure to work with them on a test plan and very specific requirements from the outset.

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Thanks for letting us know!
Astrea IT review by Project Manager
Project Manager
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"Excellent products and services"

What do you like best?

Their product and strong team support. I also liked the fact that they were able to customize product based on my business needs.

What do you dislike?

There is nothing that I can dislike. My team is very happy to use this component.

Recommendations to others considering the product

I will strongly recommend other businesses to try Astrea as they have good team that may help you customize the solution based on the business needs.

Astrea IT review by Project Manager in Facilities Services
Project Manager in Facilities Services
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"We have used Astreait for customizations and have always received very professional service"

What do you like best?

Astreait is thorough and gets back to us with questions and will test and modify customizations to meet or specifications. We have always been able through emails and calls work with them to reach our desired results

What do you dislike?

Occasioanlly the time difference is a problem, but for the most part there are no negatives

Astrea IT review by Project Manager in Marketing and Advertising
Project Manager in Marketing and Advertising
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"Experience is good they have been very supportive "

What do you like best?

There passion towards work and good knowledge.

What do you dislike?

There is no such thing as they been doing good work till now.

Kate from G2 Crowd

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