What do you like best?
AT&T Connect has been helping me to create conferences and online meetings with great ease. It is pretty simple to use as I can create a conference bridge by providing a meeting ID to all the participants required to attend the meeting.
It has got huge catalog of options/features, few of my favorites are Recording the entire conference, Sending polls, Pausing the meeting for breaks, and sharing the screen with other members with the ability to give/take control of remote computers.
There is also a huge plus point that the meeting can be attended by any number of co-workers/ clients due to which I don’t have to repeat the meeting again for certain set of people.
What do you dislike?
One thing I noticed was that if I put the call on hold for a few minutes, then the music tone could be heard by all the participants even when the meeting session is still in progress. This creates the audio to be noisy in background.
Recommendations to others considering the product
Overall it is a nice tool for web conferencing and I would recommend it as a great tool for your business meeting needs.
What business problems are you solving with the product? What benefits have you realized?
Since we are a giant organization having offices all over the world, AT&T Connect proves out to be an excellent source for communication between employees. The option for video chat, voice call, conferencing, taking control of other person’s computer provides a good overall meeting experience for the business growth.
All the discussions are done through AT&T regarding the concerns, progress and the estimates for the ongoing projects and gathering new requirements as well.