athenaCollector

(14)
3.5 out of 5 stars

athenahealth is a leading provider of network-enabled services and mobile applications for medical groups and health systems.

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Showing 14 athenaCollector reviews
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athenaCollector review by <span>Grant G.</span>
Grant G.
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AthenaHealth makes it easy to communicate with patients

What do you like best?

I like that patients are able to sign up for access to their portal where they are able to see summaries and reminders of what happened in their encounters in case they have forgotten, and are able to contact physicians with quick questions

What do you dislike?

I have yet to have any negatives with this system.

What business problems are you solving with the product? What benefits have you realized?

The ease of communication with patients outside of the clinic

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athenaCollector review by User in Hospital & Health Care
User in Hospital & Health Care
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AthenaHealth efficiency

What do you like best?

The emr has anticipatory prompts while using making charting easier.

What do you dislike?

No fee schedule entered in the system.

Must be somewhat familiar with medical billing and if not it will be difficult to submit claims properly. They sell that you need less office staff with their system but that is a strong claim that I feel is not true.

Recommendations to others considering the product

Must be familiar with medical billing to use. Otherwise trial and error

What business problems are you solving with the product? What benefits have you realized?

Saves some time. Built in forms for patient education.

What Medical Billing solution do you use?

Thanks for letting us know!
athenaCollector review by Administrator in Medical Practice
Administrator in Medical Practice
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Involved EMR

What do you like best?

The many avenues and options to make custom for one's medical practice.

What do you dislike?

Can become too complexed at times, reports galore. This might be okay for others but not for us. We are a small private practice where it appears Athena is more geared towards larger groups and or hospitals.

Recommendations to others considering the product

Preview the software before signing, this was a request we had to make and wait for management to approve. You must test the system out before you can really feel comfortable in your decision.

What business problems are you solving with the product? What benefits have you realized?

We are no longer in subscription with Athena. We did obtain more billing and coding knowledge from Athena's billing software.

athenaCollector review by User
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Good EHR for PT

What do you like best?

Easy to use and navigate from checking in patients to documenting visits and everything in between.

What do you dislike?

Doesn’t have an app for use on a mobile device.

What business problems are you solving with the product? What benefits have you realized?

Our whole company uses Athena so it is easy to see patient records no matter the office you are at. It is also somewhat easy to communicate with physicians of patients when needed, which is beneficial.

athenaCollector review by User in Individual & Family Services
User in Individual & Family Services
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Medical records clerk

What do you like best?

The ease for people of all ages to be able to use and better access this program.

What do you dislike?

There were a lot of buttons to push to be able to get to where you needed to be, despite the ease of use. It can cause some confusion leading up.

Recommendations to others considering the product

Don't allow the things that seem difficult with it to hold you back from being able to better utilize everything the program has to offer.

What business problems are you solving with the product? What benefits have you realized?

I've noticed the ability to better keep track of the various things we needed to keep track of.

athenaCollector review by User
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Good but needs improvement

What do you like best?

Easy templates to work with. User friendly, very easy to use

What do you dislike?

Input is not always fast. It gets frozen

What business problems are you solving with the product? What benefits have you realized?

Now we use only 1 medical records software and not the two we used to. This one does it all

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Kate from G2 Crowd

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