What do you like best?
The many avenues and options to make custom for one's medical practice.
What do you dislike?
Can become too complexed at times, reports galore. This might be okay for others but not for us. We are a small private practice where it appears Athena is more geared towards larger groups and or hospitals.
Recommendations to others considering the product
Preview the software before signing, this was a request we had to make and wait for management to approve. You must test the system out before you can really feel comfortable in your decision.
What business problems are you solving with the product? What benefits have you realized?
We are no longer in subscription with Athena. We did obtain more billing and coding knowledge from Athena's billing software.