Aurea CRM

(5)
4.8 out of 5 stars

Aurea CRM is a comprehensive customer relationship management solution that helps companies manage every lead, opportunity and interaction with customers throughout their journey

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Aurea CRM Reviews

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Aurea CRM review by <span>Dr. Hans-Bernd B.</span>
Dr. Hans-Bernd B.
Validated Reviewer
Verified Current User
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"Steady development over 25 years"

What do you like best?

update.CRM is the latest development of a series of excellent products for professional CRM supporting the cultural approach of Customer Relationship Management.

I´m using these products since 20 years in different company groups with migrations from version to version.

What do you dislike?

There is no starter kit for smaller companies. The smallest version has a server with 5 users.

Recommendations to others considering the product

As in every case introducing IT systems first be aware of your company philosophy and the business processes within. update.CRM system may support very different processes - even offering templates for several fields of business.

Never buy a system trying to bring someone up. The users must accept the system.

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Aurea CRM review by <span>Matthias F.</span>
Matthias F.
Validated Reviewer
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"Flexible CRM Solution"

What do you like best?

- Individual and flexible possibilities to extend your solution (create individual infoareas to solve your business problems)

- Usable in every department of the company (hotline, marketing, sales...)

- Good usability (intuitive and simple for the user)

- Possibility to extend your solution with extensions (Exchange connector for Outlook, CTI telephone module...)

- Mobile versions available (IPad, Iphone, Android...)

What do you dislike?

- A lot of different administration modules and sometimes confusing (Designer)

- Not multi browser able (only IE supported up to and including version 7)

What business problems are you solving with the product? What benefits have you realized?

- Overview of all customers and prospects

- One solution for the departments instead of isolated applications

What CRM solution do you use?

Thanks for letting us know!
Aurea CRM review by <span>Sebastian N.</span>
Sebastian N.
Validated Reviewer
Review Source

"This is user experience!"

What do you like best?

- great iPad/ iOS App(lication) -> The sales people love it

- best CRM System for Object/ Project Management

- very userfriendly with a big user experience

- great Team with especially perfect Help Desk Support

- very flexible customizing features

What do you dislike?

there is nothing to dislike at the moment.

Recommendations to others considering the product

Try it and love it. A very good team behind the system which can find a solution for all your needed business processes.

What business problems are you solving with the product? What benefits have you realized?

a very good CRM System with a good user acceptance.

Aurea CRM review by <span>Gerhard P. A.</span>
Gerhard P. A.
Validated Reviewer
Review Source

"More than expected - CRM"

What do you like best?

great predefined but flexible adjustable processes

easy do-it-yourself reports in 5min

several updates each year (SAAS)

What do you dislike?

interfaces to other systems work by flat-file transfer - it is simple but ok.

Recommendations to others considering the product

just try it - you will see within 1 hour how superior this systems is compared to others.

Aurea CRM review by <span>Florian A.</span>
Florian A.
Validated Reviewer
Review Source

"My favorite CRM"

What do you like best?

update.CRM hats al lot of customizing possibilities.

What do you dislike?

There´s nothing to dislike for me at the moment.

Recommendations to others considering the product

try it

What business problems are you solving with the product? What benefits have you realized?

financial workarounds

Kate from G2 Crowd

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