AuthAnvil

AuthAnvil

(23)
4.3 out of 5 stars

Protect your company data by ensuring that only authorized people are given secure access to your most valuable information. With AuthAnvil's complete and integrated Identity and Access Management (IAM) solution, you can be assured that your information is always protected. Their advanced multi-factor authentication and single sign-on capabilities make strong security easier now than ever before.

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AuthAnvil review by <span>Scott W.</span>
Scott W.
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Invitation from G2 Crowd on behalf of the vendor
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AuthAnvil is great

What do you like best?

The think I like the most is that it is really easy to use, most times if you have ease of use, you sacrifice security, but that isn't the case at all. We use it for passwords and we also provide it as a cloud service to our clients for passwords. The password vault also has awesome and detailed reports available so we can know in seconds everything we need to know about who has accessed or what can be accessed.

What do you dislike?

I think the think I dislike the most is in the 2FA manager, there is no way to organize the tokens/users that have been set up. It would be nice to be able to create a hierarchical structure as we have many clients that use our 2FA.

Recommendations to others considering the product

The only recommendation is to follow the best practices outlined by Scorpion, it makes configuration, support, everything much easier.

What business problems are you solving with the product? What benefits have you realized?

Password management used to be a big problem with us and our clients. Too many different tools or spreadsheets. AAPS allowed us to consolidate it all in one place and secure it for different people.

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AuthAnvil review by <span>Alec M.</span>
Alec M.
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Great product with its limitations

What do you like best?

Fast response to resolve issues. Easy to implement the login for various resources. Integration with Active Directory allows us to protect our TS easily and quickly

What do you dislike?

The services seem to go down quite often. We are new customers and have already had several days were it was difficult to log into our applications and TS. We have not deployed to customers because of this.

Recommendations to others considering the product

Give time to learn the product and make sure it is set up how you like before deploying to clients

What business problems are you solving with the product? What benefits have you realized?

We were looking for a catch all that will allow us to secure our TS and applications to prevent unauthorized access. We are looking to deploy this out to our clients to better protect their data as well.

What Single Sign On (SSO) solution do you use?

Thanks for letting us know!
AuthAnvil review by <span>Paul P.</span>
Paul P.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Only if i have to

What do you like best?

The now defunct on-premise product while a bit clunky just works and is the only supported two factor authentication product for LabTech and ConnectWise.

We went with AuthAnvil strictly for the 2FA but the password server was an added bonus.

What do you dislike?

My major issue right now is that they just released a new cloud based product and have effectively dumped the on-premise product. This is only a few months after changing the licensing and requiring us to pre-purchase a year of service of this now dead product.

Support is hit and miss and generally only via email.

Documentation is not always complete and/or clear.

We've had many issues with the password server properly syncing to Windows machines, something that is still not working 100%.

As for the new product - we could never get this to work properly and after weeks of unsuccessfully trying to get support I finally gave up.

The new cloud product definitely looks to be the right direction but the feature set is nowhere close to the product it replaces, at least not yet..

What business problems are you solving with the product? What benefits have you realized?

We need two factor authentication for Labtech, Connectwise and Remote Desktop servers. The old on-premises product accomplishes this.

AuthAnvil review by <span>Chris C.</span>
Chris C.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Great software for 2FA

What do you like best?

I like the easy to use interface and compatibility with both PC and mobile devices. I can have my soft token on my phone which is always with me. User maintenance is easy with the online portal. We really like the security it offers us and being able to tell clients that we protect their information with such a system really helps them see that we are security minded. This allows us to add a benefit that other competitors do not offer.

What do you dislike?

The service is somewhat cumbersome if you have to reset a soft token, but by completing a few steps it works well every time. They could improve this process by not making you go to two different websites to reset tokens and assign them to new users.

Recommendations to others considering the product

Try to integrate as many of your systems as you can. The more you use the product that more benefit you will receive from it. It is always more cost effective to use soft tokens vs hardware tokens. One thing to keep in mind is that a user can only have one token assigned at a time.

What business problems are you solving with the product? What benefits have you realized?

We needed better security when accessing our client data. We have 50 techs that all need access to client passwords and data. 2FA with Authanvil allows us to provide better security to that area of our business. We also are using the password vault to keep passwords and other client data stored for easy access.

AuthAnvil review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Excellent 2FA and Decent SSO

What do you like best?

The 2 Factor Authentication is spot on. I like how there are both Soft and Hard token options. This allows our users the flexibility to use different platforms. The RADIUS Integration is helpful for our VPN Connection users. I like how there is flexibility to customize the SSO Applications.

What do you dislike?

Obtaining support from AuthAnvil is tough. The response times can be slow but when we do get help it usually is a good solution. The other difficulty with the product is troubleshooting. When we notice an issue with a software function that we have set up exactly to the specifications the answer is usually that their is a Software bug and it'll be handled in the next release.

What business problems are you solving with the product? What benefits have you realized?

The shared password problem for our staff seems to be on the road to a decent resolution. We also have made security to our machines internally and for customers more secure. This has helped our company greatly with SOC2 Compliance.

AuthAnvil review by <span>Jalen B.</span>
Jalen B.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Experienced user review

What do you like best?

I like the 2FA application, especially with the new AA on demand coming out. I find that the application is easy to use and understand and will even be easier with the new version out.

What do you dislike?

The password server is challenging from the administrative standpoint, passwords take too long to input.

Recommendations to others considering the product

Make sure you set everything up using best practices from the beginning and you will save yourself time in the long run.

What business problems are you solving with the product? What benefits have you realized?

The main reason we have implemented the solution is to secure our internal systems and bring us up to compliance. Now at this point we are beginning to do the same for our clients.

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