What do you like best?
The thing i like best about authorize.net is that we are able to set up recurring billing for our clients and have payments taken out monthly (or daily or weekly if we wanted).
We get a report emailed to our inbox that verifies that everyone's payment was processed and if someones was declined or expired as well.
We don't use this feature yet but if you have a website you can link your authorize.net to it and people can purchase things through your website.
One more thing is that it not only does recurring billing but also has a credit card reader that people can buy cash and carry in your store if that is something that you do. It is super helpful and nice to have all those things in one place.
What do you dislike?
The website is a little complicated to navigate at times but the tech support is pretty helpful if i need them.
I can usually figure the problems i have either just by clicking around. So not bad at all.
Recommendations to others considering the product
I would recommend this to any size company. We are a smaller company but it would definitely work for bigger company as well. It is great, fairly easy to use, and has great help from the tech support.
What business problems are you solving with the product? What benefits have you realized?
Problem of running each card by itself we can do it all in one batch in one day and it is done.
It is a big time saver. It also keeps the clients information so you don't have to keep entering it every time