AVImark

4.1
(26)

AVImark is a veterinary software system that provides features and functions like an appointment calendar, boarding calendar, client information display, and more to help you manage your business.

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Showing 26 AVImark reviews
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AVImark review by Lindsay A.
Lindsay A.
Validated Reviewer
Review Source

"Wonderful Veterinary Software!"

What do you like best?

I worked with Avimark for 14 years at our vet clinic. We loved just about everything about it. They were constantly updating the program and making it better. They held annual conferences for the software, which helped us learn more about what it could do. They customer support line was great, very helpful!

What do you dislike?

Our only problems were that is was not cloud based and our data had to be held on a server. We updated our server due to our large database. Unfortunately we had a lot of slowness with the system as time went on. We are a very busy and progressive clinic, so these hindered us quite a bit. We ended up switching to a new cloud based software for these reasons. Although we like the speed and accessibility of our new system, we miss so so much about Avimark!

Recommendations to others considering the product

It was a great program for us. I personally miss its features and functionality a lot!!

What business problems are you solving with the product? What benefits have you realized?

This system was a huge asset in both in our hospital and boarding side. The inventory ordering was great as well. One of our favorite tools that helped us organize our systems facility wide was their Whiteboard feature. You could customize your whiteboard columns for your own needs and the way it integrated with the patient accounts was awesome. We used their inventory and ordering features and they were very user friendly.

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AVImark review by Lee M.
Lee M.
Validated Reviewer
Review Source

"Avi Mark "

What do you like best?

Love how user friendly this software is! Love that it is compatible with importing lab work from in house machines. Scheduling is very easy to read and work with. Patient files are organized and easy to read. Pricing is comparable to others in the market.

What do you dislike?

I do not have anything I didn’t like about AVImark. If I HAD to pick something, it may be that there isn’t an employee scheduling option. Would have been helpful to keep track of employee schedules all on one software.

Recommendations to others considering the product

I dislike how slow it can be when we are extremely busy. Also, it randomly crashes and slows us down.

What business problems are you solving with the product? What benefits have you realized?

The ease of sending messages to staff members. It is also simple to email records and receipts. I like that it is easy to enter various forms of payment to a client's account.

What Veterinary Practice Management solution do you use?

Thanks for letting us know!
AVImark review by Allison C.
Allison C.
Validated Reviewer
Verified Current User
Review Source

"Veterinary Technician"

What do you like best?

The ease of use and search features. Extremely user friendly, easy to make estimates, take payments, add charges. Medical condition can continue being added through hospital stay, keeping all employees on the same page with patient care

What do you dislike?

Linking to outside diagnostics, inventory has been incredible difficult to use and keep up automatically, a lot of manual checking still. Sometimes the vaccine history won't print out correctly, meaning we have to go in and manually update it.

What business problems are you solving with the product? What benefits have you realized?

Keeping our patient records and hospitalization organized. Continuous updating of patient records making flow of care streamlined and efficient.

AVImark review by Lin P.
Lin P.
Validated Reviewer
Verified Current User
Review Source

"Easy to use software, some improvement needed."

What do you like best?

This software was very easy to learn and use on a daily basis. Plus, there is live chat support available if we do have a hiccup and need help.

What do you dislike?

Inventory management is lacking serious capabilities. I don't think it is even tracking our sales correctly. There is alot left to be desired with the inventory.

Recommendations to others considering the product

Great customer management tool but terrible inventory management system

What business problems are you solving with the product? What benefits have you realized?

Keeping up with client information in a software that everyone can use from the Doctors to the Receptionists.

AVImark review by User in Writing and Editing
User in Writing and Editing
Validated Reviewer
Verified Current User
Review Source

"Avimark Review "

What do you like best?

Avimark is very easy to use in the veterinary field and has a lot of different options/features. Being able to see 1 client and multiple pets of that client at one time is helpful. Being able to search by first name is helpful in those times where the last name is hard to make out. Transferring transactions from one account to the other enables the client to pay for multiple accounts with one transaction. Setting up the schedule in the format that fits the clinics needs keep things moving smoothly and appointments viewable.

What do you dislike?

There are many features that would be nice to have in Avimark, including being able to set up an auto delete of inactive accounts after so many years, including all attachments. It would be great if there could be more than 1 boarding calendar (to separate cats and dogs). Being able to email more than 1 document at a time would be helpful.

Recommendations to others considering the product

Avimark is great and easy to use! It is very simple to learn and their customer service is unbeatable. Being able to use Avimark and implement it in our daily needs every day is very helpful and makes our jobs go so much smoother. Finding information on certain clients/patients is very quick and easy thanks to the different search options available.

What business problems are you solving with the product? What benefits have you realized?

We have been able to implement discounts for clients, alter the schedule for our needs, print out records in a timely manner, attach previous records to an account, delete inactive accounts and change options for each client individually. We've been able to merge multiple accounts that were one person, integrate our credit card and care credit systems, learned how to attach received faxes to individual accounts, and how to rearrange the boarding kennel calendar to be more efficient.

AVImark review by Administrator in Veterinary
Administrator in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Some flaws but otherwise a good experience"

What do you like best?

I like how it keeps the schedule clear and organized throughout the day. I also appreciate how employees can use AVImark to keep track of inventory and use it to locate items needed.

What do you dislike?

For our computers, it runs very slowly and usually takes several minutes to open and when it does, it lags a lot.

Recommendations to others considering the product

Keep it up to date! We've run into the most problems when the software needed updated.

What business problems are you solving with the product? What benefits have you realized?

It helps us keep track of every little thing in clients electronic files and helps us stay on top of client's needs.

AVImark review by Natasha N.
Natasha N.
Validated Reviewer
Review Source

"confusing software"

What do you like best?

I don't really like anything. It's complicated to navigate, difficult to read previously entered notes. Problem list is not easily identifiable.

What do you dislike?

very difficult to write in a history, physical exam findings, diagnostic notes, and treatment plan. Typically paper records are needed to write all this in when using this software. The software seems to only be helpful with invoicing and reminders

Recommendations to others considering the product

there are so many other veterinary softwares out there that are easier to use and more organized.

What business problems are you solving with the product? What benefits have you realized?

electronic medical record, billing, reminders

AVImark review by Shae M.
Shae M.
Validated Reviewer
Review Source

"Works better than even human health programs"

What do you like best?

Easy to learn. Self explanatory buttons/icons. Easily adjusted scheduling calendar.

What do you dislike?

Pushy sales people when it comes to upgrades. IDEXX lab integration sometimes fails.

Recommendations to others considering the product

If you use IDEXX laboratory it’s a no-brainer to use Avimark. Consider your lab when choosing charting software.

What business problems are you solving with the product? What benefits have you realized?

We use it for all scheduling and accounting. It is widely used in veterinary clinics in the area so there is little confusion when transferring records.

AVImark review by Administrator in Veterinary
Administrator in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Avimark review"

What do you like best?

Ease of use, customer service help line is always accessible, especially via chat and they are very responsive. Customizable options are decently detailed.

What do you dislike?

Occasionally the software can get bogged down, especially if you’re trying to do an audit while multiple people are also searching for something.

What business problems are you solving with the product? What benefits have you realized?

Currently in the process of going paperless, so the transition to electronic documents has been slow but not incredibly painful for a 7 Doctor practice.

AVImark review by Jeanette R.
Jeanette R.
Validated Reviewer
Review Source

"Easy to learn but not master"

What do you like best?

Reliable and easy to learn. Allows for complete record keeping and is user friendly.

What do you dislike?

Training is limited to staff in clinic and the ways it's utilized in a clinic are typically not maximizing the software potential.

Recommendations to others considering the product

Get training if it's available to be able to fully utilize and keep all staff on the same page.

What business problems are you solving with the product? What benefits have you realized?

Tracking financial gains based on management decisions allows fine tuning for future decisions.

AVImark review by Eric B.
Eric B.
Validated Reviewer
Review Source

"Use at work"

What do you like best?

Being user friendly. I went from a different practice management software to AVImark and fell in love. Easy to keep with up business documents and to help manage to business well.

What do you dislike?

I'm not to thrilled about the multiple windows. It opens to many then begins to hide so when you're trying to find the window I end up shutting down and restarting the software.

Recommendations to others considering the product

Purchase it. Well worth it!

What business problems are you solving with the product? What benefits have you realized?

Better way to keep up with medical charting, Performing better treatment plans, Ensures great client interaction.

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Verified Current User
Review Source

"RVT Review of AVImark"

What do you like best?

I like the simplicity of the program. It is very straightforward and easy to use.

What do you dislike?

I don't like the way attachments are incorporated into the program. They can sometimes be difficult to access.

What business problems are you solving with the product? What benefits have you realized?

Our clinic uses AVImark to enter basic client/patient info, notes, charges, and lab work. It works well for our purposes.

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Avimark Review"

What do you like best?

I find it easy to navigate between patients

What do you dislike?

It can be difficult to search for clients

Recommendations to others considering the product

I have previously worked with other software and find Avimark to be easier to use.

What business problems are you solving with the product? What benefits have you realized?

Utilizing notes has helped with communication within our clinic. This has both helped to solve a problem and is a benefit.

AVImark review by Ashley C.
Ashley C.
Validated Reviewer
Review Source

"Great software that will transform your business"

What do you like best?

This platform allows you to handle every part of your veterinary practice needs other than financials for payroll. Inventory, radiography, services, lab results and much more.

What do you dislike?

I don't have anything that I was displeased with on this platform.

Recommendations to others considering the product

But it and enjoy.

What business problems are you solving with the product? What benefits have you realized?

Transactions, record keeping, scheduling, prescriptions, radiography

AVImark review by Elaine A.
Elaine A.
Validated Reviewer
Review Source

"Easy to use"

What do you like best?

Ease of use, simple, easy to navigate, can learn it fast

What do you dislike?

We have an old program. Not updated , can’t use all the features it has.

What business problems are you solving with the product? What benefits have you realized?

Ease of checking people in and out, storing patients information

AVImark review by Jessica N.
Jessica N.
Validated Reviewer
Review Source

"Best Veterinary software I’ve ever used. "

What do you like best?

Ease of use and flexibility to tailor to any practice type.

What do you dislike?

I would be reaching for a complaint when I say that the program just appears outdated.

What business problems are you solving with the product? What benefits have you realized?

Avimark offers many canned estimates, which less trained staff can offer to clients via phone.

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Easy to work with"

What do you like best?

Easy to work with, always finding more features that are useful on a daily basis.

What do you dislike?

Freezes up on occasion, sometimes needinn a entire system reboot.

What business problems are you solving with the product? What benefits have you realized?

Makes the work day a bit smoother and quicker.

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Verified Current User
Review Source

"Full of features, but they can be hard to find!"

What do you like best?

I like that you can use Avimark as little or as much as you want...from basic invoicing, to scheduling, to complete medical records.

What do you dislike?

The design of the software looks like it's from the early 00's. It is not user-friendly or intuitive.

What business problems are you solving with the product? What benefits have you realized?

I use the software for invoicing, prescription labeling, inventory management, pricing, tracking services sold, scheduling, timeclock/payroll, patient reminders, and possibly a few other services I'm leaving out.

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"Love!"

What do you like best?

Navigation is simple. Training is very easy for new employees. Everyone trained exact same way.

What do you dislike?

Would love more customizing for schedule. The basic design is not very aesthetic.

Recommendations to others considering the product

Great middle of the road product. Especially for those not quite into all digital files. It’s a very easy to use option.

What business problems are you solving with the product? What benefits have you realized?

Inventory control, appt organization for exams, surgery, grooming, techs, boarding is helpful to be done individually.

AVImark review by Heather S.
Heather S.
Validated Reviewer
Review Source

"Very easy to use "

What do you like best?

Easy to adapt for practice management. User friendly.

What do you dislike?

Needs update for modern design, but good otherwise

Recommendations to others considering the product

A great software to use.

What business problems are you solving with the product? What benefits have you realized?

Scheduling conflicts

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"I use avimark for patient invoicing, purchasing, medical information, and account history."

What do you like best?

How everything regarding a clients care is all in one place.

What do you dislike?

Sometimes the system malfunctions or operates very slowly which halts business and patient care.

Recommendations to others considering the product

Easy interface to use, however you cannot separate appointment by color based on type.

What business problems are you solving with the product? What benefits have you realized?

Allowing doctors and technicians more time with patients by digitizing all relevant information in one location.

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"Convenience"

What do you like best?

It's nice to have access to hospital information as well as boarding information all in one system.

What do you dislike?

It tends to run slow when multiple people are using it.

What business problems are you solving with the product? What benefits have you realized?

The use of multiple types of reports helps summarize the success and downfall of certain areas.

AVImark review by Administrator in Veterinary
Administrator in Veterinary
Validated Reviewer
Review Source

"Great Veterinary Software"

What do you like best?

This is a fairly easy veterinary management software program. I like that it "talks" to our IDEXX lab equipment.

What do you dislike?

Sometimes it is difficult to get the help screen to pop up.

Recommendations to others considering the product

I think you should make sure Avimark can transfer your current electronic files to this program before purchasing.

What business problems are you solving with the product? What benefits have you realized?

This really helps us keep track of our patient's files.

AVImark review by Administrator in Veterinary
Administrator in Veterinary
Validated Reviewer
Review Source

"Business friendly "

What do you like best?

I like the easy use. It makes charting and scheduling simple and easy.

What do you dislike?

Wish there was an easier way to correlate with faxes and other means of export

What business problems are you solving with the product? What benefits have you realized?

Being able to invoice services for clients

AVImark review by Administrator in Veterinary
Administrator in Veterinary
Validated Reviewer
Review Source

"Avimark"

What do you like best?

Flexible and diverse, this application does so much.

What do you dislike?

Can't see enough Windows at the same tome

What business problems are you solving with the product? What benefits have you realized?

Organization of all areas of client interaction

AVImark review by User in Veterinary
User in Veterinary
Validated Reviewer
Review Source

"Not user friendly if shortcut keys are unknown to user"

What do you like best?

I enjoy the shortcut keys and the estimate section

What do you dislike?

The SOAP section and the was the charges are put in

What business problems are you solving with the product? What benefits have you realized?

None

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