What do you like best?
Highly configurable to suit the needs of virtually any deployment. I like being able to dovetail MediaConvert with Lambda functions to automate our video conversion workflow which is distributed directly to a streaming website.
What do you dislike?
The only gripe I have is that the UI is a little cluttered, but there's a lot of aspects that would make it hard for it not to be. This also goes out the window once/if you start using it with the CLI.
Recommendations to others considering the product
It's a useful product that has extensive interoperability that makes it a good long-term play and gives you lots of room to grow.
What business problems are you solving with the product? What benefits have you realized?
We are responsible for engineering the website for a continuing medical education organization, that generates large volumes of didactic video content that needs to be distributed digitally to their students. This required the ability to automate the encoding of raw video files for HLS and DASH. MediaConvert makes easy work of this by utilizing Lambda functions to watch a source S3 bucket, encode and add the files to a distribution bucket, and fire a hook to make the content available on the site.