What do you like best?
we ramped up quickly when we finally decided to pull the plug on our prior product ALM Complete. ALM had significant performance issues for us, affecting our daily activity. Axosoft allowed us to quickly import existing data, set up projects and move forward relatively productively.
Sine then, we appreciate that we have both a defect tracking and story management system under a single, functional UI.
What do you dislike?
depth level. It is difficult to create epics stories can't really be "layered" with dependencies. There is only 1 level of child.
We also don't like that you can't view all items in a single view... stories are separated from tasks are separated from defects. So, if you have a story open, you can't see it's tasks and defects in a single view. you're always cross referencing tabs, or in my case exporting and relating data using other tools. Also, the reports are really non-existant
Recommendations to others considering the product
a very simplified tool... probably works well enough for single teams. Don't expect a lot of ease generating report data; each month, I need to spend a few hours exporting, associating and analyzing data to present something meaningful to stake holders. If you want something simple, like open defect count, ok. But holistic views are difficult to create\don't exist
What business problems are you solving with the product? What benefits have you realized?
This is really being used as a defect and story tracking\management system. We have used the API to link data to other products so that disparate systems (case management and defects) can update each other.